As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Mark White Ticketing Options for Scheduled EventsClosed Pre-purchase questions for Amelia   Updated October 11, 2024 at 3:07pm   2 Most recent comment from Uroš Jovanović:Hello Mark, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Davide Cattini Event Booking and Unique Code VerificationClosed   Amelia   Updated October 11, 2024 at 3:03pm   2 Most recent comment from Uroš Jovanović:Hello Davide, Thank you for reaching out to us. I am sorry to disappoint you, but unfortunately, something like this is not possible with the plugin's built-in features. This feature will be imp ... pmtd Appointments query and display issuesClosed   Amelia   Updated October 11, 2024 at 2:01pm   2 Most recent comment from Uroš Jovanović:Hello, Thank you for reaching out to us. Can you please let me know if there is any customer or employee with the same email as the admin user with which you were logged in when this error occurred? I ... Emma Help with event booking formClosed   Amelia   Updated October 11, 2024 at 1:58pm   2 Most recent comment from Uroš Jovanović:Hello Emma, Thank you for reaching out to us. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Corcaud problème enregistrement évènements et rdvClosed   Amelia   Updated October 11, 2024 at 1:33pm   19 Most recent comment from Stefan Petrov:  Bonjour Corcaud, Je vous envoie une correction via WeTransfer. Veuillez l'installer et me faire savoir si cela fonctionne. Gerhard Neinert Changes in events are not savedClosed   Amelia   Updated October 11, 2024 at 12:44pm   10 Most recent comment from Stefan Petrov:You are welcome, Gerhard. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places with reviews about plugins that matter to our ... [Deleted User] Reorder rowsClosed   wpDataTables   Updated October 11, 2024 at 12:31pm   12 Most recent comment from Miloš Jovanović:Hi Chris, Thank you for sharing that workaround idea with us, we will make a note of it.   Thank you for your feedback, we will pass it to our management. At the moment, unfortunately, we still don&# ... David Trafft?Closed   Amelia   Updated October 11, 2024 at 12:01pm   4 Most recent comment from Stefan Petrov:Hi David, Yes, that's correct. It can be integrated into WP site and you can also use the embed code to add it to the desired page.  Paul Incana translateClosed   Amelia   Updated October 11, 2024 at 11:19am   4 Most recent comment from Marko Davidović:Hello again, Amelia does not have any issue with French language. Please check the following and send us screenshots for each one If WP is set to French only not to French Canada for example Amelia wi ... Elisabeth Amelia manager + wp author or editor role neededClosed   Amelia   Updated October 11, 2024 at 10:22am   6 Most recent comment from Marko Davidović:Hello again, We can not say that this is not possible since we do not work with role plugins so this can perhaps be achieved with some plugins role we know that some of our users are using this but wh ... Kevin Notification is send to wrong emailClosed   Amelia   Updated October 11, 2024 at 10:05am   5 Most recent comment from Uroš Jovanović:Hello Kevin, I managed to log into your website. Please test it out now and let me know if it works for you or not. Edwin van Halem Amelia end-time wrong when adding extra'sClosed   Amelia   Updated October 11, 2024 at 9:55am   17 Most recent comment from Stefan Petrov:Hi Edwin, A similar issue has been already identified as a bug, but it has been fixed with the latest update Amelia 7.8.2. Please, update to the latest version, test it again and let me know if it wor ... Jarek Some quescionsClosed   Amelia   Updated October 11, 2024 at 9:41am   14 Most recent comment from Uroš Jovanović:Hello Jarek, Glad to be able to assist you. We will have this ticket closed now. Matthew I'm trying to put the calanderClosed   Amelia   Updated October 11, 2024 at 8:42am   2 Most recent comment from Stefan Petrov:Hello Matthew, Thanks for reaching out to us. When I go to your website, I can see that the booking form is working properly. You are able to choose a service and then time and date timeslots are show ... Diana Ponce Employee %Closed   Amelia   Updated October 11, 2024 at 8:40am   2 Most recent comment from Uroš Jovanović:Hello Diana, Thank you for your question. Amelia has a Stripe Connect feature that allows a percentage of payments to be automatically paid to employees when a customer books an appointment. You can r ...