As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

DSWerbeagentur Multi-Sorting by defaultClosed   wpDataTables   Updated July 9, 2019 at 8:53am   4 Most recent comment from Aleksandar Vuković:Hey Ben.Thank you very much for your feedback! I'm sure it will be of use to our customers, as well as myself.We are constantly working on improving the plugin, and we'll try to implement t ... Vaclav Popover column header infoClosed   wpDataTables   Updated July 9, 2019 at 8:19am   8 Most recent comment from Aleksandar Vuković:Hi again Vaclav.Thanks for keeping us posted on this.You can always disable wpDataTables' bootstrap in main settings, and see if it works like that.We have it in our "To-Do" list to create a "Ma ... ssessments Limited number of tables?Closed   wpDataTables   Updated July 9, 2019 at 8:14am   2 Most recent comment from Aleksandar Vuković:Hello ssessments.Thank you for your purchase.There is virtually no limit to the number of tables you can create with wpDataTables. wp_wpdatatables_columns is the database table where the plugin store ... Mo How Amelia worksClosed Pre-purchase questions for Amelia   Updated July 8, 2019 at 8:38pm   2 Most recent comment from Aleksandar Vuković:Hello Mo.Thank you for your interest in our plugin.1. Amelia doesn't actually have time/date settings in the plugin, so everything is being pulled directly from WordPress. You would need to chan ... Arjan Roos Google Maps API KeyClosed   Amelia   Updated July 8, 2019 at 8:19pm   6 Most recent comment from Aleksandar Vuković:Hey ArjanThanks so much for sharing this with us. It will definitely be of help for us, and our other customers.If you encounter any other issues, please feel free to open a new ticket, and we'll ... lam Using Amelia Javascript HooksClosed Pre-purchase questions for Amelia   Updated July 8, 2019 at 1:01pm   2 Most recent comment from Isidora Markovic:Hi lam,Thank you for your interest in our plugin.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days. Unfortunately we don't have h ... Stuart Longcroft Block Bookings and DiscountsClosed   Amelia   Updated July 8, 2019 at 11:08am   2 Most recent comment from Aleksandar Vuković:Hello Stuart.I am sorry to disappoint you, but unfortunately something like this is not yet possible with the plugin's built-in features, although it is planned for one of our future updates.You ... bila2019 install WPdatableClosed   wpDataTables   Updated July 8, 2019 at 11:00am   2 Most recent comment from Aleksandar Vuković:Hello bila2019.Thank you for your purchase.We can assure you that the file doesn't contain any viruses or is malicious in any way.Can you, please, try installing it regularly through WordPress, ... Laszlo Schramel Employee page missingClosed Pre-purchase questions for Amelia   Updated July 8, 2019 at 10:38am   2 Most recent comment from [deleted]:Hi Laszlo,If you are using Amelia Lite version, it doesn't have employee page, just the full version have that.If you have bought Amelia, and that page is missing, first check if you have admin p ... theBigBanik Mobile AppClosed   Amelia   Updated July 8, 2019 at 10:14am   2 Most recent comment from Isidora Markovic:Hi theBigBanik,Thank you for your purchase.Unfortunately we don't have such features on our road map. At the moment we are focused on WordPress environment.Thank you for your suggestion. We car ... Terrecuite Create a new customer logged in as employeeClosed   Amelia   Updated July 8, 2019 at 9:54am   2 Most recent comment from Isidora Markovic:Hi Terrecuite,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately that is not possible with bu ... betoagency Open event viewClosed   Amelia   Updated July 8, 2019 at 9:50am   4 Most recent comment from Isidora Markovic:Hi betoagency, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave ... Marcus Categories WidgetClosed   Amelia   Updated July 8, 2019 at 9:42am   4 Most recent comment from Isidora Markovic:Hi Marcus,Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.To add the specific category or service  on one of your pages, click “P ... Sundayze Language and Label SettingsClosed   Amelia   Updated July 8, 2019 at 9:11am   2 Most recent comment from Aleksandar Vuković:Hello Sundayze.Thank you for your purchase. Hi Kelly, Thank you for your purchase. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you to install Loco Tra ... Shane Kelly Overriding TimesClosed   Amelia   Updated July 5, 2019 at 12:39pm   8 Most recent comment from Aleksandar Vuković:You're welcome!Glad I could help.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regards.