As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Richard Remove special day after date passesClosed   Amelia   Updated July 23, 2019 at 1:47pm   2 Most recent comment from Aleksandar Vuković:Hi again RichardThis too, unfortunately, is how it works at the moment.The feature request has also been forwarded, and hopefully our developers can add it soon enough.Best regards. Richard Order of special daysClosed   Amelia   Updated July 23, 2019 at 1:46pm   2 Most recent comment from Aleksandar Vuković:Hello Richard.I am sorry to disappoint you, but unfortunately at the moment special days are being displayed by their ID, or the order they are typed in.I forwarded the issue to our development team, ... Norma Sit where is the front end shortcode?Closed Pre-purchase questions for Amelia   Updated July 23, 2019 at 1:22pm   2 Most recent comment from [deleted]:Hi Norma,Thank you for your interest in our plugin.You can take a look at our front-end forms here on our demo site, we have four of them: 1. Step-by-step booking (Book Appointment button on the demo ... Bitore front end editingClosed Pre-purchase questions for wpDataTables   Updated July 23, 2019 at 1:17pm   2 Most recent comment from Aleksandar Vuković:Hello Bitore.Thank you for your interest in our plugin.I am sorry to disappoint you, though, but unfortunately something like this is not possible.All new columns in editable tables must be created i ... Dawid Driving school ameliaClosed Pre-purchase questions for Amelia   Updated July 23, 2019 at 1:15pm   8 Most recent comment from [deleted]:Yes, the plugin has German translation, in case some strings are missing or you want to change anything you can do it manually. Christoph Mann filtering "Dropdown" is not workingClosed   wpDataTables   Updated July 23, 2019 at 12:48pm   14 Most recent comment from Aleksandar Vuković:Hi again Christoph.That was my bad. I forgot it was changed with the last update.The file that needed to be changed was wpdatatables/templates/frontend/filter_form.inc.php, around line 30: Jason Freeman Woocommerce DepositsClosed   Amelia   Updated July 23, 2019 at 12:34pm   2 Most recent comment from Aleksandar Vuković:Hello Jason.Thank you for your purchase.Unfortunately we don't have deposit payments option at the moment. Our customers have two options, to pay everything on-site when they come to the appointm ... ejincollective Spinning / Backend Errors; Missing ServicesClosed   Amelia   Updated July 23, 2019 at 10:10am   5 Most recent comment from Miloš Jovanović:Hi John,Probably that event had some relation with employee and now it is deleted and the tables in database can not properly show the necessary informationOk I will need to install one free plugin t ... Nicholas Bozzo Refunding AppointmentClosed   Amelia   Updated July 23, 2019 at 10:04am   4 Most recent comment from Miloš Jovanović:HI crackalackmusic, If the payment is PayPal or Stripe in this case, then the refund must be done within those applications, so you will need to log in to Stripe account and give them refund from the ... Matt One email multiple clientsClosed   Amelia   Updated July 23, 2019 at 9:51am   2 Most recent comment from Aleksandar Vuković:Hello Matt.I am sorry to disappoint you, but unfortunately using one e-mail for all employees is not possible at the moment with the plugin's built-in features, but there is a workaround.If your ... Phillip Ward PermalinksClosed   Amelia   Updated July 23, 2019 at 9:39am   4 Most recent comment from Miloš Jovanović:HI Phillip,Thank you for explanation.That is what we called Front end booking cabinet for customers, that is the next major feature that we are working on currently, but at the moment  there is no ... Jose Luis Orue Include Signatures in reportsClosed   Report Builder for wpDataTables   Updated July 23, 2019 at 8:25am   6 Most recent comment from Aleksandar Vuković:Me too, Jose.I can't promise anything, though, but it has been forwarded to them.Kind regards. Udo Lee Feature questionClosed Pre-purchase questions for Amelia   Updated July 23, 2019 at 3:09am   8 Most recent comment from Udo Lee:Perfect, thanks so much! Norman van der Mull supboards rentalClosed Pre-purchase questions for Amelia   Updated July 22, 2019 at 1:39pm   4 Most recent comment from [deleted]:Hi Norman,Great, then I suppose that you can use it (it depends on all features that you need).If you have any questions do not hesitate to ask, I will be glad to help.Best regards. Curtis Overcharged SMS...Closed   Amelia   Updated July 22, 2019 at 11:36am   6 Most recent comment from Aleksandar Vuković:Not a problem, Curtis.Thanks for double-checking.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regards.