How do I refund someone's appointment?
Hi crackalackmusic,Thank you for your purchase.
If the appointment is paid via PayPal or Stripe in your account there should be an option to setup the refund.
If the payment is on site then you will need manually to return the money to your customers.
Check out our documentation for Amelia - WordPress booking plugin on this link.
Check out our documentation for wpDataTables - WordPress table plugin on this link.
They paid stripe. There isn't an option on the backend. Are you saying do refund on stripe website or backend of amelia?
If the payment is PayPal or Stripe in this case, then the refund must be done within those applications, so you will need to log in to Stripe account and give them refund from there. Unfortunately there is no option to do the refund if using these payments through our plugin.
So an answer will be refund on stripe website.