Yesterday the plugin was working fine. Sometime last night the plugin stopped loading on the scheduler page. When we looked on the backend we saw that the services had been deleted. However, they are still visible under "Employee->Assigned Services".
One of the employees won't load on the backend. When we look at the console log, we see this error. "message: "Invalid key 11."
We've noticed an increase in user errors since 2.0.0. We want to know if there's an option to downgrade to 1.5.
Hello,
Yesterday the plugin was working fine. Sometime last night the plugin stopped loading on the scheduler page. When we looked on the backend we saw that the services had been deleted. However, they are still visible under "Employee->Assigned Services".
One of the employees won't load on the backend. When we look at the console log, we see this error. "message: "Invalid key 11."
We've noticed an increase in user errors since 2.0.0. We want to know if there's an option to downgrade to 1.5.
Please advise on how we should proceed.
Login for the website is below.
John
Hi John,
Thank you for your purchase.
Sorry for late response, we are not working on weekends.
This can happen when some services, or maybe even some locations and appointments related to that employee were deleted.
Can you please tell me did you delete something in the meantime?
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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Bogdan,
We deleted an event labeled "Test". We had used it in the beginning to test how the system would work. Would adding it back in fix the problem?
Thanks,
John
Hi John,
Probably that event had some relation with employee and now it is deleted and the tables in database can not properly show the necessary information
Ok I will need to install one free plugin to access your database (if that is ok with you )on your site, once I finish it I will let you know.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables