So I sent a test SMS to myself and was charged $0.045 for the SMS when the pricing list says i'm supposed to be charged $0.01125.
It looks like it charged 4 messages.
The character limit for a single SMS message is 160 characters, however most modern phones and networks support concatenation and segment and rebuild messages up to 1600 characters. Messages not using GSM-7 encoding are limited to 67 characters.
So, if your SMS notification is long enough to fit into 4 messages, that is the reason why you got charged for 4 messages.
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Which still doesn't make sense as I used a character counter and came to 196 characters for my "approved" booking SMS which should be counted as two messages and yet its charging me 4...
Hi again Curtis.
Can you please show me the notification being sent via SMS?
I just checked again and it was a different number of characters the first few times I sent it out; it's currently 196 characters and charging me for 2 messages, so I can confirm charges are correct.I apologize for the confusion and thank you for taking the time of day to help me out :)
Not a problem, Curtis.
Thanks for double-checking.
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.