Public Tickets
Mubeen Ghouri
Extras questionClosed
Pre-purchase questions for Amelia
Updated January 4, 2021 at 11:26am
2
Most recent comment from Miloš Jovanović:Hi Mubeen,Thank you for your inquire and Happy New Year!1.Our application is created to be one-page steps, but the customers must follow the procedure in order to make a booking.You can check out how ...
Angeline
ReschedulingClosed
Amelia
Updated January 4, 2021 at 11:23am
2
Most recent comment from [deleted]:Hi Angeline,Apologies for replying a bit later, we don't work on weekends.There isn't a possibility for changing the appointment status to Pending when a client reschedules it with Amelia� ...
Ana Campano
SERVICES QUESTIONSClosed
Pre-purchase questions for Amelia
Updated January 4, 2021 at 11:05am
5
Most recent comment from [deleted]:Hi Ana,
Hope you are doing great and happy 2021!
As I promised, I and writing to you to let you know that we have released Package feature in Amelia Pro and Dev licenses.
Packages in Amelia Bookin ...
Jason Brueckner
PaymentsClosed
Amelia
Updated January 4, 2021 at 10:44am
2
Most recent comment from Aleksandar Vuković:Hello JasonWhen using Stripe or PayPal through Amelia, the most important thing to mention is that Amelia only connects your existing account, and there are no other settings other than what’s descr ...
Chris McCormick
SMS FeatureClosed
Pre-purchase questions for Amelia
Updated January 4, 2021 at 10:17am
2
Most recent comment from [deleted]:Hi Chris,Thanks for your interest in Amelia. Yes, SMS works in Australia, the price per message in Australi is $0.0825.Let me know if you have further questions.
Raphael Babilonia
How to cancel the package from my customer after he already bought it?Closed
Amelia
Updated January 4, 2021 at 9:51am
2
Most recent comment from Aleksandar Vuković:Hello RaphaelUnfortunately, we don't have that feature yet. It will be added in the next update (not the one you'll see roll out today, but the one after that).You can cancel individual app ...
Daniel Dowling
Working Hours Per ServiceClosed
Amelia
Updated January 4, 2021 at 9:44am
2
Most recent comment from Aleksandar Vuković:Hello DanielI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Services have a duration, but when available time slots will ...
Paulina
limiting service availabilityClosed
Amelia
Updated January 4, 2021 at 9:38am
2
Most recent comment from Aleksandar Vuković:Hello PaulinaService availability is determined by employees' working hours.So, either configure two employees for these two services, or configure employees' working hours so they work on s ...
Jason Wiggins
Variable Booking TimesClosed
Pre-purchase questions for Amelia
Updated January 4, 2021 at 9:17am
2
Most recent comment from [deleted]:Hi Jason,
Thanks for your interest in Amelia.
All the time slots are predefined, based on the service duration. There's no option for the customer to choose the duration.
However, there are ...
Melvin Brea
Amelia UpgradeClosed
Pre-purchase questions for Amelia
Updated January 4, 2021 at 9:04am
2
Most recent comment from [deleted]:Hi Melvin, Thanks so much for your interest in Amelia. Selling packages of services is only supported in Pro and Dev licenses. Packages mean that you can bundle more than one appointment of the same ...
Melanie Wesley
Transfer square appointmentsClosed
Amelia
Updated January 4, 2021 at 9:02am
4
Most recent comment from [deleted]:Hello Melanie, Apologies for replying a bit later, Friday was a non-working day and we don't work on weekends.There isn't an option to charge customers for a no show in Amelia with its curr ...
dljordaneku
Outlook IntergrationClosed
Amelia
Updated January 4, 2021 at 8:58am
6
Most recent comment from [deleted]:Hello Darrell,Apologies for replying a bit later, Friday was a non-working day and we don't work on weekends.Glad to see the issue is gone, thank you for letting me know. If you have any other ...
Kieran
NotificationsClosed
Amelia
Updated January 4, 2021 at 8:55am
6
Most recent comment from [deleted]:You are welcome, Kieran. If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Paul Anderson
Front end emplyee panelClosed
Amelia
Updated January 1, 2020 at 11:23pm
5
Most recent comment from Paul Anderson:Thanks - all sorted now :)
Craig
Feature Request: Request Appointment in Customer PanelClosed
Amelia
Updated December 31, 2020 at 5:26pm
2
Most recent comment from [deleted]:Hi Craig, Thank you for the suggestion. I added it to our feature requests list and you can suggest it here as well, so users can vote for it and it can be considered for implementation in the future ...