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Public Tickets

Liv Cancel and refund customer purchaseClosed   Amelia   Updated May 26, 2021 at 3:52pm   6 Most recent comment from Aleksandar Vuković:It shouldn't take 3 months. I see that happening only if there's some major flaw in the development process that totally messes up the plugin, but that's not likely to happen. Chomphoo Dev I can't download plug-inClosed   Amelia   Updated May 26, 2021 at 3:48pm   2 Most recent comment from [deleted]:Hi Chomphoo,thank you for reaching out to usI am very sorry to hear that; I am sending you the new version in the attachment of this reply.Please follow the instructions below: 1.) Download zip  2.) ... Heather Wicksted formatting pdf exportClosed Pre-purchase questions for wpDataTables   Updated May 26, 2021 at 3:38pm   2 Most recent comment from [deleted]:Hi HeatherThank you for reaching out to us. Unfortunately, the PDF generated is not customizable. We're using a 3rd party HTML5 library which is quite limited, and at the moment you can only chan ... David Search date range and ACFClosed Pre-purchase questions for Amelia   Updated May 27, 2021 at 8:53am   3 Most recent comment from [deleted]:Hi David,thank you for your patienceI apologize, unfortunately implementing this kind of search function could not be done with a quick script as it would require some in depth changes of the search v ... Claire McLeish Cutoff time on booking appointmentsClosed   Amelia   Updated May 26, 2021 at 2:12pm   2 Most recent comment from [deleted]:Hi, Claire! Thank you for choosing Amelia. You can set it through the "Minimum time required before booking" in Edit Service -> Settings -> General Settings. Please let us know if you have any other q ... Ute EMPLOYEE PANEL WITH PRESELECTED PROFILEClosed   Amelia   Updated May 26, 2021 at 2:02pm   4 Most recent comment from Aleksandar Vuković:You're welcome, UteWe had a few conversations about enhancing the user experience, so this is one of the things we will be changing in the future. There are a lot of plans for Amelia for the next ... Ralf Schreiber Google Calendar ??Closed   Amelia   Updated May 26, 2021 at 1:32pm   5 Most recent comment from Aleksandar Vuković:Great news, RalfThank you for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Samuel Option for InternsClosed   Amelia   Updated May 26, 2021 at 1:05pm   4 Most recent comment from [deleted]:Hi, Samuel!You can hide the Employee selection drop-down with custom CSS. But my point is, an Employee should be assigned to an appointment at the moment of booking anyways, that's Amelia's ... Lorenzo Amelia Manager Dashboard User name of CustomarClosed   Amelia   Updated May 26, 2021 at 1:00pm   4 Most recent comment from [deleted]:Hi, Lorenzo!Thank you for sharing your solution with us.I'm glad to hear the issue was resolved.Please feel free to contact us if you have any other questions.Best Regards.  Téo Jordão MedicalClosed Pre-purchase questions for Amelia   Updated May 26, 2021 at 12:39pm   4 Most recent comment from [deleted]:Hi, Teo!I'm glad I could help.Please feel free to contact us if you have any other questions.Best Regards.  Alastair Dodwell Set up / COnfigurationClosed   Amelia   Updated May 26, 2021 at 10:59am   2 Most recent comment from [deleted]:Hi Alastair,thank you for contacting us!You can add a Location for an employee, by going to their work hours tab, in Amelia > Employees > particular employee you need > Work Hours.Here you can creat ... Marian Tarnavskyi Elementor conflictClosed   wpDataTables   Updated May 26, 2021 at 10:59am   4 Most recent comment from [deleted]:Hi MarianWe are glad to hear you were able to resolve the issue.If there is anything else we can assist you with please don't hesitate to contact us.Have a wonderful day! Robert Hauser ExportingClosed   wpDataTables   Updated May 26, 2021 at 10:49am   2 Most recent comment from [deleted]:Hi RobertThank you for reaching out to us.We're using a 3rd party HTML5 library and it has some limitations. One of them is that for tables with server-side processing, only the visible rows will ... melissa sheville trying to update plug-inClosed   wpDataTables   Updated May 26, 2021 at 10:29am   2 Most recent comment from [deleted]:Hi Melissa Thank you for reaching out to us.You say the original licence was purchased on Envato, which is not an annual subscription-based purchase code, but instead, a lifetime purchase with support ... StuartJSmith10 wpdatatable auto-refresh not working in Web Page with embedded tableClosed   wpDataTables   Updated May 26, 2021 at 10:10am   4 Most recent comment from [deleted]:Hi Stuart We are glad to hear you were able to resolve the issue.Do let us know if there is anything else we can assist you with.Have a wonderful day!