As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Amit Purchase AmeliaClosed Pre-purchase questions for Amelia   Updated June 6, 2022 at 8:13am   12 Most recent comment from Aleksandar Vuković:Hello Amit, sorry for the delay!We just tested Stripe with a Canada-based test card and we were able to enter your Postal Code without issues:Once we confirmed the appointment, it booked it without is ... Vignesh Any updates on my last email?Closed Pre-purchase questions for Amelia   Updated June 3, 2022 at 10:48pm   2 Most recent comment from Miloš Jovanović:Hi, Vignesh.I can see that my colleague Uros, responded to another ticket you made, this one https://tmsplugins.ticksy.com/ticket/3050014/He checked with our marketing team. Our current company poli ... Wbeimar Andrey Rivera Pérez Integration capacity of the amelia plugin to a marketplace (multivendor site) in wordpress managed with the Dokan pluginClosed Pre-purchase questions for Amelia   Updated June 3, 2022 at 10:45pm   2 Most recent comment from Miloš Jovanović:Hi, Wbeimar Andrey Rivera PérezThanks for reaching out to us-I am sorry to disappoint you, but we don't have any built-in integration with Dokan or similar plugins.We have a Web Hooks feature, ... Kianoosh emamzadeh PricingClosed Pre-purchase questions for Amelia   Updated June 3, 2022 at 9:32pm   2 Most recent comment from Miloš Jovanović:Hi, KianooshThanks for reaching out to usPackages in the Amelia Booking plugin are made to give you the option to create a package of multiple appointments from the same or different services and giv ... Renny Kelvy Can I 100% upgrade permanent plan later?Closed Pre-purchase questions for Amelia   Updated June 3, 2022 at 4:41pm   2 Most recent comment from Stanislav Snagovskiy:Hello Renny, Thank you for reaching out to us. Yes, you will be able to upgrade it, find out more here:Upgrading LicensesLicenses, Purchase, and ActivationIf you need some further assistance, please ... Marti Calendar View issueClosed Pre-purchase questions for Amelia   Updated June 3, 2022 at 2:29pm   9 Most recent comment from Uroš Jovanović:Hello Marti,Thank you for your kind words, we are continually working on improving the product. We will keep you updated on this issue, but you could check our changelog that we post for every update ... Renny Kelvy Can we get booking notfications?Closed Pre-purchase questions for Amelia   Updated June 3, 2022 at 12:56pm   3 Most recent comment from Miloš Jovanović:Hi, Renny Kelvy Thanks for reaching out to us - I am sorry to disappoint you, but at this time, we don't have a way to achieve a different way for employees to receive notifications, with any o ... Celine Laguerre search sortcodeClosed Pre-purchase questions for Amelia   Updated June 3, 2022 at 11:50am   2 Most recent comment from Uroš Jovanović:Hello Celine,Thank you for reaching out to us.The Amelia search booking form is not supported in the Amelia lite version.Please let me know if you have any other questions. Craig LocationsClosed Pre-purchase questions for Amelia   Updated June 3, 2022 at 10:58am   2 Most recent comment from Uroš Jovanović:Hello Craig,Thank you for reaching out to us.Unfortunately, that is currently not possible as there is no other option besides using custom fields in Amelia.Please reach out to us if you have any othe ... Сергей Попов can't set calendar viewClosed Pre-purchase questions for Amelia   Updated June 2, 2022 at 7:01pm   3 Most recent comment from Miloš Jovanović:Hi, Сергей Sorry for the delayThis is correct, for Events, only the Event list is available in Lite version, the Calendar View is not available on it.  Sorry for the inconvenience.Also other ... Renny Kelvy Can I do a similar booking to this?Closed Pre-purchase questions for Amelia   Updated June 2, 2022 at 10:43am   2 Most recent comment from Marko Davidović:Hello Renny, Thank you for reaching out to us.Yes, you can achieve something similar with Amelia catalog shortcodeWe suggest that you take a look at our demos to get a better impression of what Amelia ... Morgan COTTEN Back to appumoClosed Pre-purchase questions for Amelia   Updated June 2, 2022 at 6:55am   2 Most recent comment from Marko Davidović:Hello Morgan, Thank you for your interest in our product.We don't have that kind of information at the moment, what we can tell you is that we probably won't be on appsumo again soon. Before ... Victor export and importClosed Pre-purchase questions for Amelia   Updated June 1, 2022 at 9:33pm   2 Most recent comment from Miloš Jovanović:Hi, VictorThanks for reaching out to us-At this time, regarding built-in import/export functionalities, we only have the option to export/import customers. Our developers added that in the latest ver ... Amsi User name getting imported incorrectly from WPClosed Pre-purchase questions for Amelia   Updated June 1, 2022 at 9:53am   4 Most recent comment from Marko Davidović:Hello Amsi,That is how integration with them works for now. Unfortunately, there is no other way at this moment.. I'll kindly ask you to add it as a feature suggestion on this page.  Features ... Amsi Linking BuddyBoss profile with employees on service booking pageClosed Pre-purchase questions for Amelia   Updated June 1, 2022 at 8:19am   8 Most recent comment from Uroš Jovanović:Hello Amsi,You can check the source_folder/wp-content/plugins/ameliabooking/extensions/buddyboss-platform-addon folder where you can see edit the files for the buddyboss integration.Hope this helps yo ...