We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Richard Book multiple appointments at onceClosed Pre-purchase questions for Amelia   Updated July 7, 2022 at 9:36am   2 Most recent comment from Marko Davidović:Hello Richi, Thank you for reaching out to us.Unfortunately, that is still not possible. We try to implement features based on user requests and since then we have changed and implemented many new fea ... George monetisationClosed Pre-purchase questions for Amelia   Updated July 7, 2022 at 7:25am   2 Most recent comment from Marko Davidović:Hello George, Thank you for your interest in our product.We have an option where you can ask your customers to pay only a deposit when booking an appointment, and you can also ask for it to be the ful ... Amsi Grid layout for EventsClosed Pre-purchase questions for Amelia   Updated July 6, 2022 at 10:04am   2 Most recent comment from Marko Davidović:Hello Amsi, Thank you for reaching out to us.Currently, the only two options we have for displaying our events are the two you've already seen, which are the Event list view and the Event Calenda ... Godwin Multiple Vendor BookingsClosed Pre-purchase questions for Amelia   Updated July 6, 2022 at 8:38am   2 Most recent comment from Marko Davidović:Hello Godwin, Thank you for your interest in our product.  Currently, Amelia doesn't have the multi-vendor option and we are not familiar with Dokan Booking module.  There is a possibility tha ... David schedulingClosed Pre-purchase questions for Amelia   Updated July 6, 2022 at 8:35am   2 Most recent comment from Marko Davidović:Hello David, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You have only two settings for paying recurring appointments. The customer can pay you ... Marcus SASSClosed Pre-purchase questions for Amelia   Updated July 5, 2022 at 11:58am   2 Most recent comment from Marko Davidović:Hello Marcus, Thank you for reaching out to us.Amelia can only be used for WordPress. We have another product called Trafft that is SaaS but we havent implemented the Agency plan yet but it is very hi ... Ahsan Ramzan Email Not Support All Html TagsClosed Pre-purchase questions for Amelia   Updated July 5, 2022 at 10:11am   4 Most recent comment from Marko Davidović:Hello Ahsan,Unfortunately, nothing can be done about it,  that's how the library works and it doesn't read tables and div tags. You can see in my colleague's response that this is ... Mat Casner waitlist?Closed Pre-purchase questions for Amelia   Updated July 5, 2022 at 8:11am   2 Most recent comment from Marko Davidović:Hello Mat, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia.I'll kindly ask you to add it as a feature suggestion on this page.  Feat ... muhanad Course ConfigurationClosed Pre-purchase questions for Amelia   Updated July 5, 2022 at 7:20am   2 Most recent comment from Marko Davidović:Hello Muhanad, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that ... JASON WEEKS Customer rescheduling appointmentsClosed Pre-purchase questions for Amelia   Updated July 5, 2022 at 7:07am   4 Most recent comment from Marko Davidović:Hello Jason,Yes, we have a recurring appointment optionYou can read more about it on the following link https://wpamelia.com/recurring-appointments/. Satya SMS NotificationsClosed Pre-purchase questions for Amelia   Updated July 4, 2022 at 1:59pm   4 Most recent comment from Marko Davidović:Hello Satya,Of course here is the pricing for SMS in IndiaIf you have any further questions please do not hesitate to ask. Digital Alignment Crypto PaymentClosed Pre-purchase questions for Amelia   Updated July 4, 2022 at 1:23pm   2 Most recent comment from Marko Davidović:Hello, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. Amelia itself doesn't handle the payments but we have integration with several payment sy ... William C Welch Payroll integration and appointment check inClosed Pre-purchase questions for Amelia   Updated July 4, 2022 at 8:18am   2 Most recent comment from Marko Davidović:Hello William, Thank you for your interest in our product.In the dashboard section, you can see for each employee how much he earned and how many appointments he hadHope this helps. Ayishah Joanna Swiecinska PADDLE.NET* TMSPLUGINClosed Pre-purchase questions for Amelia   Updated July 1, 2022 at 8:50pm   11 Most recent comment from Miloš Jovanović:Hi, Ayishah An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.Your websi ... Ahsan Ramzan testingClosed Pre-purchase questions for Amelia   Updated June 30, 2022 at 12:50pm   5 Most recent comment from Marko Davidović:Hello Ahsan,Unfortunately, currently, this feature is not built-in in Amelia. Booking forms of Amelia are designed in that way and the step cant be removed unfortunately. You can set that the price fo ...