As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ayishah Joanna Swiecinska PADDLE.NET* TMSPLUGINClosed Pre-purchase questions for Amelia   Updated July 1, 2022 at 8:50pm   11 Most recent comment from Miloš Jovanović:Hi, Ayishah An issue with email notifications could be caused by several reasons: Your hosting provider is blocking all 3rd party settings and only allowing their SMTP (or other) settings.Your websi ... Ahsan Ramzan testingClosed Pre-purchase questions for Amelia   Updated June 30, 2022 at 12:50pm   5 Most recent comment from Marko Davidović:Hello Ahsan,Unfortunately, currently, this feature is not built-in in Amelia. Booking forms of Amelia are designed in that way and the step cant be removed unfortunately. You can set that the price fo ... Gamal Elwazeery Woocommerce Orders?Closed Pre-purchase questions for Amelia   Updated June 30, 2022 at 11:46am   2 Most recent comment from Marko Davidović:Hello Gamal, Thank you for reaching out to us.Amelia has integration with WooCommerce, but when you book an appointment for a customer on the back the only way to pay in that case is on-site. Booking ... Marcelo Coelho pre-purchaseClosed Pre-purchase questions for Amelia   Updated June 30, 2022 at 11:15am   2 Most recent comment from Marko Davidović:Hello Marcelo, Thank you for your interest in our product.We will try to answer your question as best as we can1. - Is it possible to have a control of the student's presence, marking who came a ... lype98 Packages throw an error when trying to select a date in the calendarClosed Pre-purchase questions for Amelia   Updated June 30, 2022 at 10:50am   2 Most recent comment from Marko Davidović:Hello, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category this is a pre-purchase category. The reason we ask ... joost weesie Timeslots for booking toolClosed Pre-purchase questions for Amelia   Updated June 29, 2022 at 11:35am   2 Most recent comment from Marko Davidović:Hello Weesie, Thank you for reaching out to us.Thus the slots that will be displayed on the front depends on the working hours of the employee. You need to go to Amelia/employee/working hours and set ... Roma About lessonsClosed Pre-purchase questions for Amelia   Updated June 28, 2022 at 7:04pm   4 Most recent comment from Miloš Jovanović:Hi, Roma Sorry for the delayThis depends - If you need to offer appointments from several services to be booked from one booking - then you will need Pro licence, to make Package of Services for cus ... muhanad Plugin not working at allClosed Pre-purchase questions for Amelia   Updated June 28, 2022 at 11:01am   4 Most recent comment from Aleksandar Vuković:You're welcome, muhanad.Please feel free to reach out to us if you have any further questions. victor Valladolid Extras in packagesClosed Pre-purchase questions for Amelia   Updated June 28, 2022 at 9:29am   4 Most recent comment from Miloš Jovanović:Hi, Justin Sorry for the delayYes, unfortunately it is still the same, the extras can only be used in individual services at this time,but we will do our best to make them part of Packages, as soon ... Amsi Step-By-Step 2.0 integration with BuddyBossClosed Pre-purchase questions for Amelia   Updated June 27, 2022 at 2:45pm   4 Most recent comment from Uroš Jovanović:Hello Amsi,I have performed further checks and unfortunately, there is currently no option to add the new booking form to the Buddyboss user profile page.We will work on applying the new booking form ... Belair Test and questionClosed Pre-purchase questions for Amelia   Updated June 27, 2022 at 1:48pm   7 Most recent comment from Uroš Jovanović:Hello Belair,Can you please update the Amelia plugin to the latest version (5.2) as there has been a fix for this issue on the 5.0 version of the Amelia plugin? Please let me know if it works or not. ... Natalya Aversa WooCommerceClosed Pre-purchase questions for Amelia   Updated June 27, 2022 at 8:53am   2 Most recent comment from Marko Davidović:Hello Natalya, Thank you for reaching out to us.In the Amelia Lite version, the only payment method available to you is on-site. With every other paid license you can use all the other payment methods ... Bintou KANTE Est-ce que votre extension peut être traduit en français ?Closed Pre-purchase questions for Amelia   Updated June 27, 2022 at 7:55am   2 Most recent comment from Aleksandar Vuković:Hello Kante.Thank you for your interest in our plugin.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot ... Nael Amelia Emloyees, servicesClosed Pre-purchase questions for Amelia   Updated June 24, 2022 at 1:17pm   2 Most recent comment from Marko Davidović:Hello Nael, Thank you for your interest in our product.You have no limits on how many employees you can create as far as Amelia is concerned. We have no insight into how many of our customers have em ... Prokopis Question about paymentsClosed Pre-purchase questions for Amelia   Updated June 24, 2022 at 11:13am   2 Most recent comment from Uroš Jovanović:Hello Prokopis,Thank you for expressing interest in the Amelia plugin.When any of the online payment methods are selected, the payment will immediately go through even though there is the default app ...