We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jonathan Nava Pasarela de pagos WompiClosed Pre-purchase questions for Amelia   Updated May 10, 2022 at 10:35am   2 Most recent comment from Marko Davidović:Hello Jonathan, Thank you for purchasing our product, and for reaching out to us.Amelia has integration with several payment systems such as: PayPal, Mollie, Stripe, WooCommerce and RazorPay. We do n ... Andrew FunctionalityClosed Pre-purchase questions for Amelia   Updated May 10, 2022 at 8:19am   2 Most recent comment from Uroš Jovanović:Hello Andrew,Thank you for expressing interest in the Amelia plugin.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fi ... Anis Kuzmis Square Payment IntegrationClosed Pre-purchase questions for Amelia   Updated May 9, 2022 at 1:06pm   2 Most recent comment from Marko Davidović:Hello Anis, Thank you for purchasing our product, and for reaching out to us.Amelia has integration with several payment systems such as: PayPal, Mollie, Stripe, WooCommerce and RazorPay. We do not ha ... Manuel Blocking calendar times when private group sessions are booked.Closed Pre-purchase questions for Amelia   Updated May 6, 2022 at 1:24pm   4 Most recent comment from Uroš Jovanović:Hello Manuel,THis is currently not possible with Amelia's built-in features, but I have passed this suggestion to our management. Thank you for that.Please reach out to us if you have any other ... Marcin Brzeźniak What is possible with AmeliaClosed Pre-purchase questions for Amelia   Updated May 6, 2022 at 12:03pm   2 Most recent comment from Uroš Jovanović:Hello Marcin,Thank you for reaching out to us.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in ... Stephen Development siteClosed Pre-purchase questions for Amelia   Updated May 6, 2022 at 11:11am   4 Most recent comment from Uroš Jovanović:Hello Stephen,You will just need to deactivate the license on the first domain. Once you deactivate the license in Amelia/Settings/Activation on one site, you'll need to visit the same settings o ... Lucas Hanson General InfoClosed Pre-purchase questions for Amelia   Updated May 6, 2022 at 9:01am   2 Most recent comment from Marko Davidović:Hello Lucas, Thank you for your interest in our product.Unfortunately, we are not able to call you, we provide support only via tickets. Feel free to write us here about what interests you and we will ... Hamilton Seshibe Custom Fields for group event bookingClosed Pre-purchase questions for Amelia   Updated May 5, 2022 at 1:51pm   2 Most recent comment from Marko Davidović:Hello Hamilton, Thank you for your interest in our product. Unfortunately, currently, this feature is not built-in in Amelia. I'll kindly ask you to add it as a feature suggestion on this pag ... Maria Get to know the programClosed Pre-purchase questions for Amelia   Updated May 5, 2022 at 1:32pm   2 Most recent comment from Marko Davidović:Hello Maria, Thank you for your interest in our product.You can read more about how Amelia works in our documentation, we definitely recommend that you take a look at our demos where you will best see ... Kelsey Lakia Customisation Question - MembershipsClosed Pre-purchase questions for Amelia   Updated May 5, 2022 at 12:31pm   2 Most recent comment from Uroš Jovanović:Hello Kelsey,Thank you for reaching out to us.Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer license (maybe even as part of the Pro license) in ... La Webería payment overdueClosed Pre-purchase questions for Amelia   Updated May 4, 2022 at 2:00pm   2 Most recent comment from Marko Davidović:Hello, Thank you for your interest in our product.Not exactly so notifications to Amelia can be actions triggered or they can be sent via cron as if notifications have been scheduled. But all of them ... Laura Set up services / Employees for restaurantClosed Pre-purchase questions for Amelia   Updated May 4, 2022 at 1:35pm   4 Most recent comment from Miloš Jovanović:Hi, LauraSorry for so much waiting time. - I am happy to see that we managed to find a workaround for the first point.- Regarding the changes not properly showing on the front,most of the time this ... Richard LaFontaine Feature SupportClosed Pre-purchase questions for Amelia   Updated May 4, 2022 at 12:26pm   2 Most recent comment from Uroš Jovanović:Hello Richard,Thank you for reaching out to us.We have a plan to add this feature in one of the future updates, but there is no ETA on when this feature will be implemented.Hope this helps you.Please ... Gert Swanepoel Sync QUestionClosed Pre-purchase questions for Amelia   Updated May 4, 2022 at 9:38am   4 Most recent comment from Uroš Jovanović:Hello Gert,Thank you for reaching back to us.- I am sorry to disappoint you, but at this time, this is not achievable with any of our built-in functionalities in Amelia. The developers might add this ... Jessica Chekroun day trip bookingClosed Pre-purchase questions for Amelia   Updated April 29, 2022 at 7:20pm   4 Most recent comment from Uroš Jovanović:Hello Jessica,Glad to hear that this solution fits your needs.That is still not possible for services, the developers might add this in the future, but I can't say an ETA on it. Please feel free ...