We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Andreas FunctionsClosed Pre-purchase questions for Amelia   Updated April 29, 2022 at 2:36pm   2 Most recent comment from Miloš Jovanović:Hi, AndreasThanks for showing interest in Amelia-We will try to answer all your questions as best as we can. If i miss any details, please correct me, and i will make sure to cover everything.-The t ... sinead conneely Discount OptionsClosed Pre-purchase questions for Amelia   Updated April 29, 2022 at 11:51am   2 Most recent comment from Miloš Jovanović:Hi, SineadFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Edgar Acevedo Compatibility with Themeforest ThemesClosed Pre-purchase questions for Amelia   Updated April 29, 2022 at 9:57am   2 Most recent comment from Marko Davidović:Hello Edgar, Thank you for your interest in our product.Amelia is compatible with almost all themes, we do not know specifically about this theme because we have not had any experience with it and we ... Filip Reply to mailClosed Pre-purchase questions for Amelia   Updated April 29, 2022 at 9:20am   4 Most recent comment from Marko Davidović:Hello Filip,Unfortunately, this is how Amelia works, there is no other solution. I'll kindly ask you to add it as a feature suggestion on this page.  Features are pushed up on our "to-do" lis ... Hans bookingClosed Pre-purchase questions for Amelia   Updated April 28, 2022 at 4:39pm   2 Most recent comment from Uroš Jovanović:Hello Hans,Thank you for reaching out to us.My apologies for the additional questions. Can you please elaborate on this question?Looking forward to your reply. Anna Mae Montiel AffliateClosed Pre-purchase questions for Amelia   Updated April 28, 2022 at 4:18pm   4 Most recent comment from Uroš Jovanović:Hello Anna,Thank you for providing me with the update.You will have to contact paddle for the affiliate link as they do not develop this feature by default, it can only be requested.Hope they are abl ... Gabor Info about services in AmeliaClosed Pre-purchase questions for Amelia   Updated April 27, 2022 at 5:50pm   2 Most recent comment from Miloš Jovanović:Hi, Gabor Firstly i want to apologise for the delayed response time. We celebrated our Orthodox Easter, which has slowed down our working pace. Thank you very much for your patience. - We currently ... Cedric Daviet Informations before purchaseClosed Pre-purchase questions for Amelia   Updated April 27, 2022 at 11:50am   2 Most recent comment from Uroš Jovanović:Hello Cedric,Thank you for reaching out to us and apologies for the delayed response as we had our National holiday for the past few days.Amelia has integration with the Outlook Calendar, with Outlook ... satoshi ooura About Downloading reservation information and customer listsClosed Pre-purchase questions for Amelia   Updated April 27, 2022 at 11:28am   2 Most recent comment from Uroš Jovanović:Hello Satoshi, Thank you for reaching out to us and my apologies for the delayed response as we had a National holiday for the past few days. Here are the examples of appointments and customers' ... Marcus iCal IntegrationClosed Pre-purchase questions for Amelia   Updated April 27, 2022 at 9:59am   2 Most recent comment from Uroš Jovanović:Hello Marcus,Thank you for reaching out to us.We have a plan to add this integration to one of the future updates but there is no ETA at the moment on when this will be implemented.Please reach out t ... Carina Booking functionalityClosed Pre-purchase questions for Amelia   Updated April 27, 2022 at 9:52am   2 Most recent comment from Uroš Jovanović:Hello Carina,Thank you for expressing interest in the Amelia plugin. For this purpose, you could use the "Custom fields" functionality where you can add additional fields to the Amelia booking forms. ... Isaac Some questionsClosed Pre-purchase questions for Amelia   Updated April 26, 2022 at 7:49am   2 Most recent comment from Marko Davidović:Hello Isaac, Thank you for your interest in our product.We apologize for answering later than usual We have had national holidays in the past few days.We will try to answer all your questions as best ... Jérôme Language + PaymentClosed Pre-purchase questions for Amelia   Updated April 25, 2022 at 12:42pm   2 Most recent comment from Aleksandar Vuković:Hello JérômeThank you for your interest in our plugin and sorry for the late response.At this time, Amelia is translated into German (Germany) about 79%. We don't have translators in our compan ... Brandon Gage Custom Pricing Glitch?Closed Pre-purchase questions for Amelia   Updated April 21, 2022 at 3:11pm   3 Most recent comment from Miloš Jovanović:Hi, BrandonSeems that the devs delivered.We have tested this, and it works on our local testing environment.Can you please add this script to the WordPress page? window.ameliaEventsLoaded = functi ... Dave What platforms does Amelia work on?Closed Pre-purchase questions for Amelia   Updated April 21, 2022 at 12:44pm   2 Most recent comment from Uroš Jovanović:Hello Dave,Thank you for reaching out to us.Amelia is a WordPress plugin and as such will only work in the WordPress environment. Hope this helps you.Please reach out to us if you have any other ques ...