As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Ray Hayes No SupportClosed Pre-purchase questions for Amelia   Updated December 19, 2022 at 3:00pm   4 Most recent comment from Uroš Jovanović:Hello Ray,We have responded to your ticket, apologies for the inconvenience.We hope to have this resolved soon so your business does not suffer due to this Amelia issue. Vaibhav Want some clarity about the product functionalityClosed Pre-purchase questions for Amelia   Updated December 19, 2022 at 2:29pm   4 Most recent comment from Marko Davidović:Hello Vaibhav,Yes of course. You can read more about it on this link https://wpamelia.com/google-meet/.We wish you all the best. Have a nice day. ryan remove "number of people" optionClosed Pre-purchase questions for Amelia   Updated December 19, 2022 at 8:05am   2 Most recent comment from Marko Davidović:Hello Ryan, Thank you for reaching out to us.If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abuse. Becau ... Carlos Eduardo Ferreira help/doubtClosed Pre-purchase questions for Amelia   Updated December 16, 2022 at 2:43pm   2 Most recent comment from Uroš Jovanović:Hello Carlos,Thank you for reaching out to us.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3185417/ For future ... Adam Smith Presales question on functionalityClosed Pre-purchase questions for Amelia   Updated December 16, 2022 at 1:56pm   4 Most recent comment from Marko Davidović:Hello Adam,Sad to hear that but we understand.I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/ Features are pushed up on our "to-do" list when the ... Frederick Discount per user roleClosed Pre-purchase questions for Amelia   Updated December 14, 2022 at 4:52pm   2 Most recent comment from Uroš Jovanović:Hello Frederick,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://f ... Evgeniia Booking multiple servicesClosed Pre-purchase questions for Amelia   Updated December 14, 2022 at 2:20pm   6 Most recent comment from Marko Davidović:Hello Evgeniia,No, unfortunately, currently, this feature is not built-in in Amelia. They can only book this with the same employee. What you want to achieve as far as we can see from your picture is ... Karen InquiryClosed Pre-purchase questions for Amelia   Updated December 14, 2022 at 1:30pm   9 Most recent comment from Marko Davidović:Hello Karen,We are not aware of such plugins and we do not have any integrations with any of them, unfortunately.I'll kindly ask you to add it as a feature suggestion on this link https://feature ... Chanel Paying employeesClosed Pre-purchase questions for Amelia   Updated December 14, 2022 at 12:36pm   2 Most recent comment from Marko Davidović:Hello Chanel, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. At this time you can accept payment only to one account.I'll kindly ask you to add ... Davide Castagner Booking Doesn't LoadClosed Pre-purchase questions for Amelia   Updated December 14, 2022 at 10:51am   4 Most recent comment from Uroš Jovanović:Hello Davide,Thank you for the admin credentials.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. C ... Fehér Tamás Service time length extendClosed Pre-purchase questions for Amelia   Updated December 13, 2022 at 1:04pm   2 Most recent comment from Marko Davidović:Hello Fehér Tamás, Thank you for your interest in our product.The plugin cannot be used for multi-day bookings. It's currently limited to appointments and services with fixed durations that can ... Alessandro Sepe Insertion of open events without reservationClosed Pre-purchase questions for Amelia   Updated December 13, 2022 at 8:02am   6 Most recent comment from Marko Davidović:Hello Alessandro, You are most welcome, and If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. Have a nice day.  Michael upgrade to proClosed Pre-purchase questions for Amelia   Updated December 9, 2022 at 4:39pm   8 Most recent comment from Miloš Jovanović:Hi, Michael.Sorry, you also asked me to send you a link to the page where you can buy the new licence.On this page, you will see the prices with Black Friday discount - pick the licence you need, hit ... Mo Mughal compatibilityClosed Pre-purchase questions for Amelia   Updated December 9, 2022 at 12:55pm   2 Most recent comment from Marko Davidović:Hello Mo Mughal, Thank you for your interest in our product.Amelia is designed to be compatible with almost everything, we can not guarantee that 100% since wi did not test it with all of them. But it ... Brendan Changing Event BookingClosed Pre-purchase questions for Amelia   Updated December 9, 2022 at 11:34am   4 Most recent comment from Marko Davidović:Hello Brendan, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the bes ...