Hey everyone!

With the holiday season upon us, we want to share our upcoming working hours:

After that, we’ll return to our regular schedule and assist you as quickly as possible.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards and happy holidays!

TMS

Okay

Public Tickets

Ralf Capacity of booking slotsClosed Pre-purchase questions for Amelia   Updated December 5, 2022 at 9:40am   2 Most recent comment from Marko Davidović:Hello Ralf, Thank you for your interest in our product.At this time you can have a capacity per employee. So if employee A is working on a service from 10 to 14 you can set for example capacity to be ... Michael Bartlett how do I access my account?Closed Pre-purchase questions for Amelia   Updated December 2, 2022 at 5:32pm   2 Most recent comment from Uroš Jovanović:Hello Michael,Thank you for reaching out to us.Are you referring to the TMS Store?Can you please provide me with the email you used to purchase a license?Looking forward to your reply. divilogy Question about Amelia and his featuresClosed Pre-purchase questions for Amelia   Updated December 2, 2022 at 1:54pm   2 Most recent comment from Marko Davidović:Hello, Thank you for your interest in our product.Yes, this is possible. There is a couple of options. You can enable the option so that customer sees the time slots in their time zone, you can set th ... Freddy Straub Send Mails on invoice / payment status changeClosed Pre-purchase questions for Amelia   Updated December 1, 2022 at 8:13pm   2 Most recent comment from Miloš Jovanović:Hi, Freddy Thanks for reaching out to usIf i understood correctly, you want to achieve sending a notification after a payment status changes?Can you tell me, do you perhaps use WooCommerce Gateway a ... Frédéric Delacroix RenseignementClosed Pre-purchase questions for Amelia   Updated December 1, 2022 at 10:16am   2 Most recent comment from Marko Davidović:Hello Frédéric, Thank you for reaching out to us.1. Yes, you can just charge the deposit if you wish2. You can see the prices of our licenses on this link https://wpamelia.com/pricing/3. We have ma ... Tomas Lundström Customer accountsClosed Pre-purchase questions for Amelia   Updated November 30, 2022 at 5:31pm   2 Most recent comment from Uroš Jovanović:Hello Tomas,Thank you for expressing interest in the Amelia plugin.Can you please let me know which plugin you use for the checkout to charge fro appointments?Looking forward to your reply. ryan amelia pre saleClosed Pre-purchase questions for Amelia   Updated November 30, 2022 at 12:12pm   2 Most recent comment from Uroš Jovanović:Hello Ryan,Thank you for reaching out to us.There is no way to automatically change the duration of the service based on how many people are in the appointment. There is an option to create different ... Marc McIntosh Setup QuestionClosed Pre-purchase questions for Amelia   Updated November 30, 2022 at 9:36am   2 Most recent comment from Marko Davidović:Hello Marc, Thank you for your interest in our product.Yes, you can achieve that easily in customize section. Just turn off the option for date and time visibility like thisYou can create ticket with ... Andy Fortune Pre-Purchasing for my clientsClosed Pre-purchase questions for Amelia   Updated November 30, 2022 at 9:28am   2 Most recent comment from Marko Davidović:Hello Andy, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that ther ... Rosie Hendry Not working at all on websites or in backend of websiteClosed Pre-purchase questions for Amelia   Updated November 29, 2022 at 10:53am   4 Most recent comment from Uroš Jovanović:Hello Rosie,Thank you for clearing that up.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as th ... Alberto Pre purchase to AmeliaClosed Pre-purchase questions for Amelia   Updated November 28, 2022 at 2:24pm   2 Most recent comment from Marko Davidović:Hello Alberto, Thank you for your interest in our product.1Yes, this is how Amelia works. You can take a look at our demos and you can play around with them to get ta better understanding how it looks ... Freddy Straub Location Search by DistanceClosed Pre-purchase questions for Amelia   Updated November 28, 2022 at 1:19pm   2 Most recent comment from Uroš Jovanović:Hello Freddy,Thank you for expressing interest in the Amelia plugin.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the followi ... Emily Dearring Features QuestionClosed Pre-purchase questions for Amelia   Updated November 28, 2022 at 1:08pm   2 Most recent comment from Marko Davidović:Hello Emily, Thank you for your interest in our product.Unfortunately, no, events are separate entities and they can not be double checked for double booking. When a customer try to book the same serv ... Nick Email notification of appointment creation/cancellation to central admin mailboxClosed Pre-purchase questions for Amelia   Updated November 28, 2022 at 9:47am   4 Most recent comment from Marko Davidović:Hello again Nick, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the ... Nick Showing private capacity for a particular customerClosed Pre-purchase questions for Amelia   Updated November 28, 2022 at 9:46am   4 Most recent comment from Marko Davidović:Hello Nick, You are most welcome, and we are glad that we were able to help you. If you have any more questions please open another ticket and we will gladly help you there. We wish you all the best. ...