As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Maverick Martin Microsoft Teams IntegrationClosed Pre-purchase questions for Amelia   Updated January 16, 2023 at 2:06pm   4 Most recent comment from Marko Davidović:Hello Maverick,We hope so too.We wish you all the best. Have a nice day.  Vanessa Klaas Limit the bookings of events per weekClosed Pre-purchase questions for Amelia   Updated January 16, 2023 at 11:57am   2 Most recent comment from Marko Davidović:Hello Vanessa, Thank you for your interest in our product.We currently don't have a subscription feature built-in, but it is planned to be included in our Pro and/or Developer licenses at some po ... Igor Hello, the calendar does not indicate the start time of the event. Event page.Closed Pre-purchase questions for Amelia   Updated January 13, 2023 at 9:53am   2 Most recent comment from Marko Davidović:Hello Igor, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that ther ... SEVIAN Matthieu LanguagesClosed Pre-purchase questions for Amelia   Updated January 12, 2023 at 6:31pm   2 Most recent comment from Uroš Jovanović:Hello Sevian,Thank you for reaching out to us.Yes, it is possible to manage languages with each Amelia license.Hope this helps you.Please let me know if you have any other questions. Jelle time in betweenClosed Pre-purchase questions for Amelia   Updated January 11, 2023 at 5:50pm   2 Most recent comment from Uroš Jovanović:Hello Jelle,Thank you for reaching out to us.If you are referring to buffer time before and after, that will add to the duration of the service to make sure that the time slot I ready and that it get ... Spiros Pre-sale question about functionalityClosed Pre-purchase questions for Amelia   Updated January 11, 2023 at 3:26pm   2 Most recent comment from Uroš Jovanović:Hello Spiros,Thank you for expressing interest in the Amelia plugin.Yes, that is exactly how this works if you have one employee, and now if you have multiple employees and you want the other services ... Ryan Buffer time based on locationClosed Pre-purchase questions for Amelia   Updated January 11, 2023 at 1:10pm   2 Most recent comment from Marko Davidović:Hello Ryan, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. The buffer times are fixed and they cannot change dynamically based on locatio ... beuret hotelClosed Pre-purchase questions for Amelia   Updated January 11, 2023 at 12:28pm   2 Most recent comment from Marko Davidović:Hello Beuret, Thank you for your interest in our product.Unfortunately, the plugin cannot be used for multi-day bookings. It's currently limited to appointments and services with fixed durations ... Tim Price difference EUR/USD etc.Closed Pre-purchase questions for Amelia   Updated January 11, 2023 at 10:13am   2 Most recent comment from Marko Davidović:Hello again Tim,I can see that this is a duplicate ticket, and we already covered this topic in another ticket:https://tmsplugins.ticksy.com/ticket/3202488/For future reference, please don't ope ... Paul Aage Aasheim Meeting room plannerClosed Pre-purchase questions for Amelia   Updated January 10, 2023 at 5:02pm   2 Most recent comment from Uroš Jovanović:Hello Paul,Thank you for expressing interest in the Amelia plugin.Our plugin currently supports time slot booking during one day, so if it is just renting of co-working space for a couple of hours a ... iloop PDF invoicesClosed Pre-purchase questions for Amelia   Updated January 10, 2023 at 1:29pm   2 Most recent comment from Marko Davidović:Hello iloop, Thank you for your interest in our product.Amelia only has core integrations with WooCommerce and you can accept payments via WooCommerce. But for anything else and for any addons we can ... Bryan Printing the calendarClosed Pre-purchase questions for Amelia   Updated January 10, 2023 at 12:01pm   2 Most recent comment from Uroš Jovanović:Hello Bryan,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... MITSUHIRO SUNADA How to use Square of payment systemClosed Pre-purchase questions for Amelia   Updated January 10, 2023 at 8:40am   2 Most recent comment from Marko Davidović:Hello MITSUHIRO SUNADA, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this ... Laurent customer accountClosed Pre-purchase questions for Amelia   Updated January 9, 2023 at 6:36pm   2 Most recent comment from Uroš Jovanović:Hello Laurent,Thank you for reaching out to us.The customers can be created on the back-end, but Amelia doesn't yet have a membership feature, but it will be developed as a part of the Developer ... John Setting time by quarter hourClosed Pre-purchase questions for Amelia   Updated January 9, 2023 at 1:28pm   2 Most recent comment from Uroš Jovanović:Hello John,Thank you for reaching out to us.For that purpose, you need to set the "Default Time Slot Step" value to 15 minutes on the Amelia/Settings/General page.Please let me know if that works for ...