As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Riky Buying a new amelia versionClosed Pre-purchase questions for Amelia   Updated January 26, 2023 at 11:56am   2 Most recent comment from Uroš Jovanović:Hello Riky,Thank you for reaching out to us. You can clone your site with some duplicator or cloning plugin, also there's a way to migrate only Amelia's database tables. There are around 47 ... Trimor Sadiku Maximal AppointmentsClosed Pre-purchase questions for Amelia   Updated January 25, 2023 at 12:49pm   2 Most recent comment from Uroš Jovanović:Hello Trimor.I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3214092/ For future reference, please don't open ... LPAWEB Pre-SaleClosed Pre-purchase questions for Amelia   Updated January 25, 2023 at 7:57am   2 Most recent comment from Marko Davidović:Hello, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. In Amelia, at this time you can connect employees to only one zoom account and you c ... Christina cancel subscriptionClosed Pre-purchase questions for Amelia   Updated January 24, 2023 at 1:58pm   6 Most recent comment from Uroš Jovanović:Hello Christina,I have changed the ownership of the license.Please let me know if you have any other questions. Andrew Erickson For Wedding VenueClosed Pre-purchase questions for Amelia   Updated January 24, 2023 at 1:45pm   2 Most recent comment from Marko Davidović:Hello Andrew, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots?Looking forward to your ... Marcel Reschke Frontend weekly calendar viewClosed Pre-purchase questions for Amelia   Updated January 23, 2023 at 3:26pm   2 Most recent comment from Uroš Jovanović:Hello Marcel,Thank you for expressing interest in the Amelia plugin.Unfortunately, this is currently not possible with the Amelia plugin, but you could check out our demo websites to see how Amelia f ... Shujaat Mobile View ErrorClosed Pre-purchase questions for Amelia   Updated January 23, 2023 at 3:17pm   2 Most recent comment from Uroš Jovanović:Hello Shujaat,Thank you for reaching out to us.Can you please let me know which phone you used to access this form?Looking forward to your reply. Dan Remote locationsClosed Pre-purchase questions for Amelia   Updated January 23, 2023 at 1:11pm   2 Most recent comment from Uroš Jovanović:Hello Dan,Thank you for reaching out to us.This will soon be possible in the Amelia plugin, but it is currently not.Please let me know if you have any other questions. Viorel-Cosmin Miron Backend demosClosed Pre-purchase questions for Amelia   Updated January 23, 2023 at 12:22pm   4 Most recent comment from Uroš Jovanović:Hello Viorel,There is a feature suggestion website on this link.Unfortunately, there is no roadmap visible publicly.Please let me know if you have any other questions. Juan Olivares Employee Selection RandomlyClosed Pre-purchase questions for Amelia   Updated January 23, 2023 at 12:06pm   2 Most recent comment from Uroš Jovanović:Hello Juan,Thank you for reaching out to us.Please check the following video on how to do that. Pelle Pedersen CookiesClosed Pre-purchase questions for Amelia   Updated January 23, 2023 at 11:47am   2 Most recent comment from Uroš Jovanović:Hello Pelle,Thank you for expressing interest in the Amelia plugin.Yes, Amelia can be used without cookies.Please let me know if you have any other questions. Frank pre-sales question about SMSClosed Pre-purchase questions for Amelia   Updated January 23, 2023 at 11:33am   2 Most recent comment from Uroš Jovanović:Hello Frank,Thank you for expressing interest in the Amelia plugin.At the moment, SMS messages can only be sent out when the customer books/reschedules/cancel the appointment or it can also be schedu ... Property calendar not loadingClosed Pre-purchase questions for Amelia   Updated January 23, 2023 at 10:12am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’ ... Kevin FeaturesClosed Pre-purchase questions for Amelia   Updated January 23, 2023 at 10:05am   2 Most recent comment from Uroš Jovanović:Hello Kevin,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Isaac Step by step needs for a little boat tour appointment websiteClosed Pre-purchase questions for Amelia   Updated January 23, 2023 at 8:29am   2 Most recent comment from Marko Davidović:Hello Isaac, Thank you for reaching out to us.1. Select date - Customer can choose the date and time 2. Select a specific duration of the tour (2, 4 or 6 hours) - Yes, of course you decide how long wi ...