We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Lucas Selsek Multi-vendorClosed Pre-purchase questions for Amelia   Updated May 25, 2020 at 9:22am   2 Most recent comment from Miloš Jovanović:Hi Lucas,Thank you for your inquire.Sorry for late response, we are not working on weekends.Unfortunately our plugin can not work as multi-vendor at the moment.Best regards. Jaspreet Adding category field before services?Closed Pre-purchase questions for Amelia   Updated May 25, 2020 at 2:48am   1 Most recent comment from Jaspreet:please disregard this comment Anna Eden AppointmentsClosed Pre-purchase questions for Amelia   Updated May 22, 2020 at 2:53pm   4 Most recent comment from [deleted]:Hi Anna, You can change that with Loco translate or Poedit, or similar translation plugin, just change that string to whatever you want. antoninimarcos Labels on Amelia LiteClosed Pre-purchase questions for Amelia   Updated May 22, 2020 at 2:21pm   2 Most recent comment from [deleted]:Hi Antonini Marcos,Thank you for contacting us and pointing on this issue, we will change this in our Lite version for the next update.Meanwhile you can change this in the database, find "wp_options" ... Mauricio We are testing to buy it but it doesn't send notificationsClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 3:56pm   7 Most recent comment from Mauricio:Hi Nevena, Thank you so muchMauricio menard gestion des abonnements annuel de clientsClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 11:43am   2 Most recent comment from [deleted]:Hi Menard,Thank you for your interest in our plugin.Can you please write this in English since English is official language in which we provide our support. Thanks. Scott Cooper Features Needed Pre SalesClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 11:25am   2 Most recent comment from [deleted]:Hi Scott,Thanks for your interest in Amelia.Sounds like that is possible, you can make employees in Amelia and assign services to them, define working hours and service duration. Regarding Google syn ... Hello There Amelia loginClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 11:05am   2 Most recent comment from [deleted]:hello there,Thanks for your interest.On the customer Panel, customer can manage appointments and events, cancel/reschedule and access zoom link for online appointments and evens and ca see his/her pro ... Jess Dearman For a gym website, members and non-members different pricing for booking same eventClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 10:04am   3 Most recent comment from Miloš Jovanović:Hi Jess,Thank you for your inquire.Sorry to disappoint you but unfortunately membership login and prices for the customers are not possible to achieve with the plugin built-in features at the moment.B ... Stephen Kovacs FeaturesClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 10:00am   2 Most recent comment from Miloš Jovanović:Hi Stephen,Thank you for your inquire.Sorry to disappoint you but unfortunately something that you required below is nos possible to achieve with our plugin built-in features at the moment.Best regar ... Martina Schwendemann Wordpress: weekly Calendar view at FrontendClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 9:57am   2 Most recent comment from Miloš Jovanović:HI Martina,Thank you for your inquire.Not all shortcodes are available in the free version.You can take a look at our example of yoga site https://sports.wpamelia.com/ and also see the different boo ... Jorge Manrrique Employee Access and othersClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 9:52am   4 Most recent comment from Miloš Jovanović:Hi Jorge,2)If the subdomains are from the main domain then you just need 1 license. So basic will do just fine.3)You can set for the services to be online payment or on-site.As for the gateway, our pl ... Four Kositanont Woocommerce Payment MethodClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 8:17am   3 Most recent comment from Miloš Jovanović:HI Four,Thank you for your inquire.Yes, we do have integration with Woo and you can use WooCommerce to achieve other payment methods.Please keep in mind that this will not work any time so your feedb ... ROBERTO BOOKING CALENDARClosed Pre-purchase questions for Amelia   Updated May 21, 2020 at 8:06am   4 Most recent comment from Miloš Jovanović:Hi Roberto,Is it also possible to set different dates for different types of excursions?Yes, you can check that on this link and also find more information about events in our documentation.Also you c ... Jimmy Where do people go to bookClosed Pre-purchase questions for Amelia   Updated May 20, 2020 at 6:49pm   4 Most recent comment from [deleted]:Hi,You can add them in days off, or if they are repeating you can just remove them from working days.Take a look at the documentation: https://wpamelia.com/global-working-hours/