As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Billy Martin Sharing to Social mediaClosed Pre-purchase questions for Amelia   Updated June 10, 2020 at 9:16am   2 Most recent comment from Miloš Jovanović:HI Billy,Thank you for your inquire.Sorry to disappoint you but unfortunately social links are not possible to achieve with the plugin built-in features at the moment.Best regards. Mary Jo Staebler API for custom developmentClosed Pre-purchase questions for Amelia   Updated June 10, 2020 at 9:02am   2 Most recent comment from [deleted]:Hi Mary Jo Staebler,Thank you for your interest in our plugin.We have API Routes for the Amelia app, but most of them are protected depends on of the permissions that is set in WordPress Accounts. Yo ... Jack Individual Service PagesClosed Pre-purchase questions for Amelia   Updated June 10, 2020 at 8:45am   2 Most recent comment from Miloš Jovanović:Hi Jack,Thank you for your inquire.Here’s the list of all our shortcodes: For Step-by-Step Booking Wizard view:[ameliabooking] if you want to show the basic Step-by-step Booking wizard,[ameliabook ... Temper upgradingClosed Pre-purchase questions for Amelia   Updated June 9, 2020 at 4:58pm   12 Most recent comment from [deleted]:Hi Temper,We have refunded you the license.Best regards. webodsousedky New serviceClosed Pre-purchase questions for Amelia   Updated June 9, 2020 at 12:13pm   12 Most recent comment from Miloš Jovanović:Hi M,The pleasure is all mine.Have a great day!Best regards. Manuel Puig Question about method paymentClosed Pre-purchase questions for Amelia   Updated June 9, 2020 at 9:19am   2 Most recent comment from Miloš Jovanović:Hi Manuel,Thank you for your interest in our plugin. At the moment we only have direct integration with PayPal and Stripe but we also have integration with WooCommerce and if WooCommerce supports this ... Jack Question about a featureClosed Pre-purchase questions for Amelia   Updated June 9, 2020 at 9:04am   2 Most recent comment from [deleted]:Hi Jack,Thanks for your interest.Yes, SMS feature is available in all plans, you just pay per SMS you send.  Nico Customer HistoryClosed Pre-purchase questions for Amelia   Updated June 9, 2020 at 8:50am   4 Most recent comment from Miloš Jovanović:HI Nico,Sorry to disappoint you but at the moment the only information about the customers is on the customers page in the WP dashboard.Information like phone number, notes, total appointments, last ... Aurelio PreFilling formsClosed Pre-purchase questions for Amelia   Updated June 8, 2020 at 2:37pm   3 Most recent comment from Aurelio:Perfect.  And we went through the options to see we could disable changing it too.  Thank you! encarna Payment methodClosed Pre-purchase questions for Amelia   Updated June 8, 2020 at 2:17pm   2 Most recent comment from [deleted]:Hi Encarna,Thank you for your interest in our plugin.We don't have direct integration with Redsys but we have integration with WooCommerce and WooCommerce has a plugin for using Redsys payment ga ... James appointment lengthsClosed Pre-purchase questions for Amelia   Updated June 8, 2020 at 1:27pm   2 Most recent comment from [deleted]:Hi James,Thanks so much for your interest.Yes, you can make 2 lakes in place where our employees are, make services and assign to woking hours of each lake (employee) and set capacity to 10.Let me kn ... Philip Darville Pre-SalesClosed Pre-purchase questions for Amelia   Updated June 8, 2020 at 11:02am   2 Most recent comment from Miloš Jovanović:Hi Philip,Thank you for your inquire.1.I can send you some of our users that are using our plugin https://bombshellesthetics.ca/https://bookaclean.com.au/https://cryolife.cz/https://bghitnemchilcana ... Erick Rubio Reservations Packages.Closed Pre-purchase questions for Amelia   Updated June 8, 2020 at 9:51am   2 Most recent comment from [deleted]:Hi Erick,Thanks so much for your interest!We do not have package option at the moment, but we work on it and it should be live during this year, if you are interested , I can inform you when this fea ... Malcolm Sachs limit booking numbersClosed Pre-purchase questions for Amelia   Updated June 8, 2020 at 9:23am   2 Most recent comment from [deleted]:Hi Malcolm,Thank you for your interest in our plugin.We have option to set maximum capacity for the event but we don't have option for customer to choose one of the time slots in the event. In th ... [email protected] Google calendar syncClosed Pre-purchase questions for Amelia   Updated June 8, 2020 at 8:52am   2 Most recent comment from Miloš Jovanović:HI consultas,Thank you for your inquire.Sorry for late response, we are not working on weekends.The sync is in realtime.You can also find more information about Google sync on this link.Best regards.