As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Alex Packages of servicesClosed Pre-purchase questions for Amelia   Updated August 19, 2021 at 10:06pm   2 Most recent comment from [deleted]:Hi, Alex,Thank you for your inquiry.At the moment, only a Customer can book Appointments from a package on the Customer Panel. It is not possible to book Appointments from Packages on the back-end, u ... Sam Upselling PackagesClosed Pre-purchase questions for Amelia   Updated August 18, 2021 at 11:53am   2 Most recent comment from [deleted]:Hi Sam,thank you for reaching out to us!I'm afraid that upselling items and extras are currently not available in the packages.I'll kindly ask you to add it as a feature suggestion on this ... Manuel Bulk Upload of EventsClosed Pre-purchase questions for Amelia   Updated August 17, 2021 at 8:18pm   2 Most recent comment from [deleted]:Hi, Manuel,Thank you for your inquiry.As far as I understand, you want to import data to Amelia from a file, is that correct?If so, then, unfortunately, at the moment Amelia doesn't support data ... Ujan Shrestha Is it possible to build Multi vendor Hotel Booking Platform using AleliaClosed Pre-purchase questions for Amelia   Updated August 17, 2021 at 11:04am   2 Most recent comment from [deleted]:Hi UjanThank you for reaching out to us. Unfortunately it is not. There has been requests for multivendor, especially recently, to be honest. There is a number of interested clients for this feature. ... Erik Amelia - Registration formClosed Pre-purchase questions for Amelia   Updated August 16, 2021 at 8:01pm   2 Most recent comment from [deleted]:Hi, Erik,Thank you for your inquiry.1. In Amelia, Employees and Customers cannot sign up themselves. Thus, Employees should be added by Admin on the back-end, and Customers get their accounts after t ... Claudia Checking if all services needed are includedClosed Pre-purchase questions for Amelia   Updated August 16, 2021 at 7:54pm   2 Most recent comment from [deleted]:Hi, Claudia,Thank you for reaching out to us.in studio and online private appointments and group classes.  - Yes, Amelia has Zoom integration, so classes can be performed online as well.Group class ... Nathan Morris SSO for CustomersClosed Pre-purchase questions for Amelia   Updated August 16, 2021 at 5:22pm   9 Most recent comment from [deleted]:Hi VirajWe'll kindly ask you to add it as an integration suggestion on this page.  Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so h ... Rohan currency issueClosed Pre-purchase questions for Amelia   Updated August 16, 2021 at 8:41am   2 Most recent comment from [deleted]:Hi, Rohan,Thank you for sharing. If you open these tickets, you will see that most of them are related to incorrect settings (for example, the payment system doesn't support the currency that w ... Zoran Jeremic Booking office space per hourClosed Pre-purchase questions for Amelia   Updated August 15, 2021 at 2:48pm   2 Most recent comment from [deleted]:Hi there,thank you for reaching out to usOur support is in English however if you are familiar with Serbian and it would be easier to continue the correspondence in that language please let me know.In ... Cathy Goodman Pre-Purchase QuestionClosed Pre-purchase questions for Amelia   Updated August 15, 2021 at 2:46pm   2 Most recent comment from [deleted]:Hi Cathy!Thank you for taking interest in Amelia and for reaching out to usIt's always the best to have all the information before the purchase.You can set up employees as e-bikes, however, for t ... Gerald Payment hhmethodsClosed Pre-purchase questions for Amelia   Updated August 15, 2021 at 2:06pm   2 Most recent comment from [deleted]:Hi Gerald,thank you for taking interest in Amelia and for reaching out to usAt the moment, we only have those methods available; you can check if WooCommerce has plugins for Mercadopago or Transbank.I ... Carolina can i change default formClosed Pre-purchase questions for Amelia   Updated August 15, 2021 at 2:03pm   4 Most recent comment from [deleted]:Hi Carolina!Thank you for contacting backThe default language of your Amelia will be the one that you have chosen in the WordPress settings. The plugin and labels can be translated using POEDIT or L ... Stuart Course adaptationsClosed Pre-purchase questions for Amelia   Updated August 14, 2021 at 11:38am   2 Most recent comment from [deleted]:Hi Stuart!Thank you for reaching out to usService limit is currently 1 day, I'm afraid; you can offer packages or recurring services but booking of one would not automatically book the other. Matt Travers Appointment Edit Grey OutClosed Pre-purchase questions for Amelia   Updated August 14, 2021 at 8:53am   2 Most recent comment from [deleted]:Hi Matt,thank you for reaching out to usPlease make sure that you have a full version of Amelia and that there are no double Amelias in WordPress > Plugin.Also, it needs to be version 4.1.Please check ... Hans-Martin Invoicing to customersClosed Pre-purchase questions for Amelia   Updated August 13, 2021 at 9:58am   6 Most recent comment from [deleted]:Hans-Martin,Sorry for disappointing you.Please feel free to contact us if you have any other questions.Best Regards.