We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Guilherme A Andrade Filters for eventsClosed Pre-purchase questions for Amelia   Updated April 4, 2022 at 2:50pm   2 Most recent comment from Uroš Jovanović:Hello Guilherme,Thank you for reaching out to us.Unfortunately, that is how it works at the moment as the tags cannot be used for filtering on the front end.Please feel free to search through our fea ... John Er discounted priceClosed Pre-purchase questions for Amelia   Updated April 4, 2022 at 1:43pm   2 Most recent comment from Uroš Jovanović:Hello John,Thank you for expressing interest in purchasing the Amelia plugin.I will send you an email regarding this offer. Bruce CQ loco translate problemClosed Pre-purchase questions for Amelia   Updated April 4, 2022 at 10:05am   2 Most recent comment from Marko Davidović:Hello Bruce, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that the ... Jorge Navaridas ServicesClosed Pre-purchase questions for Amelia   Updated April 4, 2022 at 8:27am   2 Most recent comment from Marko Davidović:Hello Jorge, Thank you for your interest in our product.Unfortunately, services cannot be combined at will, in this case they would have to book each service separately.You can either create packages ... Aang Rzn Cost per personClosed Pre-purchase questions for Amelia   Updated April 4, 2022 at 7:28am   2 Most recent comment from Marko Davidović:Hello Aang, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category.  The reason we ask you to do this is that t ... Ignacio Muñoz Sánchez Plugin Amelia. VariosClosed Pre-purchase questions for Amelia   Updated April 4, 2022 at 7:20am   2 Most recent comment from Marko Davidović:Hello Ignacio, Thank you for your interest in our product. Currently, there is no such feature built-in. The timeslots cant be shown in that way they need to be scrolled down. As for the import of cu ... Sandra How do I create time sheets for reporting hours worked or percentage of payout for employeesClosed Pre-purchase questions for Amelia   Updated April 2, 2022 at 5:40pm   3 Most recent comment from Miloš Jovanović:Hi, Sandra Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... chikako noma paymentClosed Pre-purchase questions for Amelia   Updated March 31, 2022 at 7:25pm   2 Most recent comment from Miloš Jovanović:Hi, chikako noma Thank you for showing interest in Amelia Yes, you can make a purchase via PayPal or Stripe. Please let me know if you need any assistance, or if you have any other questions. Here i ... Matt Title Area ParalaxClosed Pre-purchase questions for Amelia   Updated March 30, 2022 at 12:31pm   3 Most recent comment from Miloš Jovanović:Hello , Matt Thank you for purchasing our product, and for reaching out to us. I'm afraid that we didn't quite get what do you mean exactly - can you please explain it to us in a little more ... jenten lefever choice between adults or childeren priceClosed Pre-purchase questions for Amelia   Updated March 29, 2022 at 10:19am   2 Most recent comment from Uroš Jovanović:Hello Jenten,Thank you for reaching out to us.At the moment, this is possible with events in Amelia and it is not possible with the services, but we have a plan to add this feature to one of the futur ... Tirol Integrate booking widget as overlayClosed Pre-purchase questions for Amelia   Updated March 29, 2022 at 8:34am   19 Most recent comment from Marko Davidović:Hello, This can be achieved but you have to put the trigger like this  [ameliabooking trigger=amelia-custom-id service=1]. Hope this helps.If you have more questions please open your own ticket to th ... Andres Acero Employees creating clientsClosed Pre-purchase questions for Amelia   Updated March 28, 2022 at 6:25pm   2 Most recent comment from Miloš Jovanović:Hi, AndresFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... SCOOCS blacklistClosed Pre-purchase questions for Amelia   Updated March 28, 2022 at 6:19pm   2 Most recent comment from Miloš Jovanović:Hi, SCOOCSFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Daniel Let clients pay online if an employee make the appointment in the back-end dashboardClosed Pre-purchase questions for Amelia   Updated March 28, 2022 at 5:37pm   2 Most recent comment from Miloš Jovanović:Hi, DanielFirstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Xavier Email notificationsClosed Pre-purchase questions for Amelia   Updated March 28, 2022 at 3:13pm   5 Most recent comment from Uroš Jovanović:Hello Xavier,Thank you for reaching out to us.Regarding your first question, the email is added to the "Send all notifications to additional addresses" field will be applied to all emails, thus all em ...