I have a problem with amelia, my employees' schedules are not displayed unless we are at the exact time they work. Basically, I have an employee who has slots at 8pm every evening, but until 8pm, no customer can book. And at 8pm, customers can only book that slot.... I hope it's a bad setting, because if it's impossible to book remote appointments on specific slots, the plug-in will be useless to me...
We are not quite sure what the issue is and how it look we do not have URL of that page so that we can take a look but we will try to help as best as we can. Service work hours hours depend on employee work hours so what you set there those setting will be displayed.
The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.
When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:
My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.
You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.
Hope this helps in case it does not please send us a couple of screenshots and URL of that page.
Hello,
I have a problem with amelia, my employees' schedules are not displayed unless we are at the exact time they work. Basically, I have an employee who has slots at 8pm every evening, but until 8pm, no customer can book. And at 8pm, customers can only book that slot.... I hope it's a bad setting, because if it's impossible to book remote appointments on specific slots, the plug-in will be useless to me...
Sincerely
Hello there,
Thank you for reaching out to us.
We are not quite sure what the issue is and how it look we do not have URL of that page so that we can take a look but we will try to help as best as we can. Service work hours hours depend on employee work hours so what you set there those setting will be displayed.
The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this.
When you go to Amelia/Employees, and select that employee, go to the Work Hours tab. In there create several working periods. For example:
My employee would work on "Service 1" and "Service 2" from 08:00 - 10:30, on "Second" service from 10:30 - 15:30, and then again on "Service 1" and "Service 2" from 15:30 - 24:00.
You'd be adding these periods by clicking on the blue + sign next to the name of the day, in the top right.
Hope this helps in case it does not please send us a couple of screenshots and URL of that page.
Kind Regards,
Marko Davidovic
[email protected]
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