As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

olderdais Add custom code after bookingClosed   Amelia   Updated February 6, 2019 at 3:34pm   8 Most recent comment from [deleted]:Hi Angel,You are welcome. Best regards. Jrm57 Unable to connect to Google CalendarClosed   Amelia   Updated February 6, 2019 at 2:47pm   26 Most recent comment from Miloš Jovanović:Hi Jeremy,Ok i tested it out and it looks like the appointment_cancel_url is not showing on google calendar.I forwarded this to my team to see if this is a bug or it is made like this by design.If it ... damiend1 Several appointmentsClosed   Amelia   Updated February 6, 2019 at 11:38am   7 Most recent comment from Miloš Jovanović:Hi Damien,Sorry for the inconvenience, that is the small bug on our side that we are looking to fix for the upcoming release.Best regards. Xavi Algovia Google Calendar SyncClosed   Amelia   Updated February 6, 2019 at 10:23am   4 Most recent comment from Miloš Jovanović:Hi Xavi,As I noticed you opened a 3 tickets with the same issue, and my college already replied you so I will close this one and we can continue on other ticket.Best regards. Xavi Algovia Google Calendar SyncClosed   Amelia   Updated February 6, 2019 at 10:03am   2 Most recent comment from [deleted]:Hello Xavi,Thank you for your inquiry.As my colleagues already answered you, I will close this ticket. They will provide all answers on your other tickets.Best regards. Xavi Algovia Google Calendar SyncClosed   Amelia   Updated February 6, 2019 at 9:15am   4 Most recent comment from Isidora Markovic:Hi Xavi,You are welcome.Thank you for your suggestion.We constantly strive to make our product better, and deliver the most value for our end users - so please share your feedback on what features yo ... phodestiny Service gallery imageClosed   Amelia   Updated February 5, 2019 at 10:56pm   9 Most recent comment from phodestiny:Hi Bogdan,Totally understand your point. I think regardless of how the gallery images are used, it would be helpful for a person unfamiliar with your program to know what image dimensions work best, ... osmosisinc ErrorClosed   Amelia   Updated February 5, 2019 at 3:49pm   4 Most recent comment from osmosisinc:Thanks! I solved it in 10 minutes! DavidD21 Keep loadingClosed   Amelia   Updated February 5, 2019 at 8:59am   2 Most recent comment from [deleted]:Hi David,Sorry for this inconvenience.Can you please provide me more information, because as I can see from your link the booking form shows on the page.If you still experience the same issue could yo ... Jony Booking name (case) sensitivityClosed   Amelia   Updated February 4, 2019 at 9:36am   4 Most recent comment from Isidora Markovic:Hi Jony, You are welcome.   If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Review  ... hobbyhop Amelia has stopped working after automatic updateClosed   Amelia   Updated February 4, 2019 at 9:25am   12 Most recent comment from [deleted]:Hi Peter,Sorry for this inconvenience.Can you please open a separate private ticket and send us there your phpMyAdmin login credentials and temporary WP-admin login for your site where this happens ... frank_fuenfstueck Setting LanguageClosed   Amelia   Updated February 4, 2019 at 9:11am   2 Most recent comment from [deleted]:Hi Frank,Thank you for your inquiry.You can change the language in WordPress General Settings. Go to Settings and in the General Settings you will see option Site Language, change it to German and th ... Purewaxbysosan Changing date in AmeliaClosed   Amelia   Updated February 4, 2019 at 9:01am   4 Most recent comment from [deleted]:Hi Purewaxbysosan,I apologize for the late answer, our working time is Monday to Friday from 10am to 6pm CET.Please provide me a temporary WP-admin login for your site where this happens, so we could ... James Barnes Bring a person discountClosed   Amelia   Updated February 1, 2019 at 4:41pm   2 Most recent comment from [deleted]:Hi James,Unfortunately, something like this isn't possible with our plugin at the moment. However, we have this feature on our features list here, so it would be great if you could vote for it since w ... Moerfie mandatory fieldsClosed   Amelia   Updated February 1, 2019 at 4:36pm   2 Most recent comment from [deleted]:Hi Moerfie,Thank you for your purchase.The service price is mandatory but if you don't want to have price just put 0 and the price calculation and the payment types on the front-end booking form will ...