As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

pelonorway API for third party appClosed   Amelia   Updated February 12, 2019 at 11:04am   2 Most recent comment from Isidora Markovic:Hi Aldo, Thank you for your purchase. Yes we have API Routes for the Amelia app, but most of them are protected depends on of the permissions that is set in WordPress Accounts. You can check those ... Sandrakelly Amelia is not sending out reminder of next day appointment for either sms or emaiClosed   Amelia   Updated February 12, 2019 at 10:59am   2 Most recent comment from Isidora Markovic:Hi SandrakellyThank you for your purchase.Sorry for inconvenience,I suppose that there is some issue with setting of the cronjobs, because there are a lot of different servers and configuration for c ... sfxdotcom Pay a DepositClosed   Amelia   Updated February 12, 2019 at 10:38am   4 Most recent comment from Isidora Markovic:Hi sfxdotcom, Unfortunately, at the moment we don't have available developers which can do this customization for you, because there is a lot of priority task for new features.We constantly strive to ... EntendrePro Is there a way to change payment methods for servicesClosed   Amelia   Updated February 12, 2019 at 10:23am   8 Most recent comment from Miloš Jovanović:Hi Craig,You are welcome.Best regards. piet wolthaar Booking not workingClosed   Amelia   Updated February 12, 2019 at 8:50am   3 Most recent comment from Isidora Markovic:Hi piet,Thank you for your purchase.I am glad that you found the solution. If you have any more issues or questions feel free to open a new ticket, we will gladly help. If you are satisfied with our ... scottjameswoodcock Unable to delete any ServicesClosed   Amelia   Updated February 11, 2019 at 3:37pm   18 Most recent comment from [deleted]:We plan to release this update in this week. theBigBanik Customer area and notificationsClosed   Amelia   Updated February 11, 2019 at 1:30pm   2 Most recent comment from [deleted]:Hi theBigBanik,Thank you for your purchase.1. With adding Amelia Customer user role, your customers can login into the back-end and see and cancel their appointments. They will be able to see their Ap ... webshark6422 Default Custom FieldsClosed   Amelia   Updated February 11, 2019 at 12:53pm   2 Most recent comment from Isidora Markovic:Hi webshark6422,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Unfortunately at the moment there’s no ... aubuncom emailsClosed   Amelia   Updated February 11, 2019 at 12:14pm   3 Most recent comment from Miloš Jovanović:Hi there, Unfortunately this feature will be available for the future versions of the plugin, but for now this is not possible. Best regards. frank_fuenfstueck Developement RequestClosed   Amelia   Updated February 11, 2019 at 11:57am   2 Most recent comment from [deleted]:Hi frank_fuenfstueck,Thank you for your inquiry.Can you please provide me more information as I am not sure what do you need. We have service schedule and special days option for setting customized s ... mrphillipthomas "appointment" wordingClosed   Amelia   Updated February 11, 2019 at 11:55am   2 Most recent comment from [deleted]:Hi mrphillipthomas,Thank you for your inquiry.You can change all words using Poedit or Loco Translate, we have files for translation so there you can change it. Please let me know have you managed t ... Jrm57 Wrong customer emailClosed   Amelia   Updated February 8, 2019 at 2:50pm   4 Most recent comment from [deleted]:Hi Jrm57,You are welcome. Thanks, have a good day too. Mauriceg69 Booking a ResourceClosed   Amelia   Updated February 7, 2019 at 4:09pm   2 Most recent comment from [deleted]:Hi Mauriceg69, Thank you for purchasing our plugin.Unfortunately something like this isn't possible at the moment. We have this feature on our features list here (it's called Option to manage resource ... nevetsnl Doesn't load anymoreClosed   Amelia   Updated February 7, 2019 at 10:14am   9 Most recent comment from Isidora Markovic:Hi nevetsnl,I am glad that now is working fine.I suppose when you restore your database, that in that restore point backup our tables was empty and that is the reason why is not working.When you upda ... Jrm57 Take apointment from the back endClosed   Amelia   Updated February 6, 2019 at 4:02pm   6 Most recent comment from [deleted]:Hi Jrm57,You are welcome.Best regards.