As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

ApuliaBikeRoute Quantity ProductsClosed   Amelia   Updated February 18, 2019 at 11:22am   2 Most recent comment from Miloš Jovanović:Hi ApuliaBikeRoute,Thank you for your purchase.We are very sorry to hear that you do not want to use our plugin after the purchase. To open a refund request please follow this link https://codecanyon ... WalterBenda Backend does not workClosed   Amelia   Updated February 18, 2019 at 10:57am   4 Most recent comment from Miloš Jovanović:HI WalterBenda, Sorry for late response but we did not work on Friday due to national holiday. OK I noticed that you are using the 1.3.4 version of our plugin and the latest version is 1.4.2 Can you ... Jrm57 CronClosed   Amelia   Updated February 18, 2019 at 10:53am   19 Most recent comment from Miloš Jovanović:HI JeremyThank you for your feedback, this can be helpful if some other customer have the same issue.Nevertheless, I hope that everything will work fine now.Best regards. centar07 Show spaces available for appointmentClosed   Amelia   Updated February 14, 2019 at 1:06pm   2 Most recent comment from [deleted]:Hi centar07,Thank you for your inquiry.You mean like showing the number of spaces left? Unfortunately something like this isn't possible at the moment on our booking forms. However, we plan to impleme ... xjubeix Customer AddressesClosed   Amelia   Updated February 14, 2019 at 10:56am   2 Most recent comment from Miloš Jovanović:HI xjubeix,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.We have a plan to add m ... John Image sizeClosed   Amelia   Updated February 14, 2019 at 9:35am   6 Most recent comment from Isidora Markovic:Hi John, Thank you for your purchase. Yes you can use this CSS rule on the page between style tags where you will overwrite font-size for this element from our plugin. #am-catalog .am-category .am ... Jrm57 Cancel email placeholderClosed   Amelia   Updated February 14, 2019 at 9:18am   11 Most recent comment from Isidora Markovic:Hi Jrm57,You are welcome.Best regards. John WooCommerceClosed   Amelia   Updated February 14, 2019 at 9:15am   4 Most recent comment from Isidora Markovic:Hi John,Like I said it is not possible with built in features of plugin or with WooCommerce integtraion at the moment.You can suggest this feature on link in previous post and depends on of customer ... Jrm57 Apple Pay StripeClosed   Amelia   Updated February 13, 2019 at 9:00am   4 Most recent comment from Isidora Markovic:Hi Jrm57,At the moment it is not possible. Thank you for your suggestion. We carefully follow customers requirements and try to implement most of them if they appear in requests from time to time, ... phodestiny Downloaded updates filenames messed upClosed   Amelia   Updated February 13, 2019 at 8:58am   10 Most recent comment from Isidora Markovic:Hi Cuong,You are welcome.Depends of configuration on your CDN about cache, all cache files will not be changed (that is their purpose- faster loading files, page speed...) until you purge all cache o ... clockworkmoggy Adding Ts&CsClosed   Amelia   Updated February 12, 2019 at 3:31pm   6 Most recent comment from Miloš Jovanović:Hi clockworkmoggy,Glad to hear that you like our plugin, and we will definitely look forward to adding more functionalities.It would be great if you could suggest this feature on our features list  ... estetikamaja Appointments and service not loading up on the websiteClosed   Amelia   Updated February 12, 2019 at 2:26pm   6 Most recent comment from [deleted]:Hi estetikamaja,You are welcome. I am glad to hear that! If you have any questions do not hesitate to ask.Best regards. clockworkmoggy Course BookingsClosed   Amelia   Updated February 12, 2019 at 11:58am   5 Most recent comment from clockworkmoggy:Okay thanks that will be fine. EntendrePro FeatureClosed   Amelia   Updated February 12, 2019 at 11:22am   2 Most recent comment from Miloš Jovanović:Hi Craig,Thank you for your ppurchase.Discounts are in plan to be included in the next updates of the plugin, and I agree that this feature is at some point 'must have'.In the meantime, it would be ... Jeff Owen issue with calendarClosed   Amelia   Updated February 12, 2019 at 11:20am   2 Most recent comment from Isidora Markovic:Hi Jeff,Thank you for your purchase.Yes you have option Week starts on in WordPress settings where you can set Monday as start day.(attachment)Best regards.