We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Kelly Gravity Forms - server side filterClosed   Gravity Forms integration for wpDataTables   Updated December 7, 2021 at 2:52pm   2 Most recent comment from Aleksandar Vuković:Hey KellySorry for the late response.You can still use filters in the table, but if you use server-side processing (so the table is editable), these filters will most likely misbehave, because there&# ... Chris Hurst Gravity form not working correctly when editing tableClosed   Gravity Forms integration for wpDataTables   Updated November 19, 2021 at 6:19am   4 Most recent comment from Isidora Markovic:Hi Chris,You are welcome. If you have any other issue or question please open new ticket, and we help you out. I’d like to ask you a favor. Would you mind taking a few minutes to write a review fo ... Bryant Auto-RefreshClosed   Gravity Forms integration for wpDataTables   Updated November 15, 2021 at 10:13am   4 Most recent comment from Aleksandar Vuković:Hello LukaThank you for reaching out to us.When you are posting questions on other users' tickets, or when the question is not related to the title of the ticket please open a new ticket, and we ... David Addon QuestionClosed   Gravity Forms integration for wpDataTables   Updated August 23, 2021 at 3:35pm   2 Most recent comment from [deleted]:Hi DavidThank you for reaching out to us.You can use Master Detail addon on tables created from Gravity Forms.You can use placeholders to pass the information to the form, as described here  but th ... Adrian form buttons not workingClosed   Gravity Forms integration for wpDataTables   Updated August 18, 2021 at 3:20pm   7 Most recent comment from [deleted]:Hi Adrian I just noticed that this is a duplicate ticket, so I will be closing this one and we can continue on the previously replied ticket.Thank you for understanding. ian wpDataTables created through Gravity Forms not showing up anywhereClosed   Gravity Forms integration for wpDataTables   Updated August 6, 2021 at 11:22am   2 Most recent comment from [deleted]:Hi IanThank you for reaching out to us.There will be no specific tables saved in the database but a query will be executed that pulls the data to wpDataTables, you can see the structure of that table ... Matt Ling Ling Creating a table from GFClosed   Gravity Forms integration for wpDataTables   Updated July 29, 2021 at 9:04am   6 Most recent comment from Aleksandar Vuković:You're welcome, Matt!Glad that I could be of assistance!If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Matt Ling Ling Using WpDatatables & GFClosed   Gravity Forms integration for wpDataTables   Updated June 16, 2021 at 9:59am   4 Most recent comment from [deleted]:You are most welcome, I wish I could be more helpful.If there is anything else we can assist you with please don't hesitate to open a new ticket and we will gladly help.Have a wonderful day!  Clement goirand Downloaded files deletedClosed   Gravity Forms integration for wpDataTables   Updated May 26, 2021 at 4:21pm   22 Most recent comment from [deleted]:Hi Clement We apologize for the inconvenience, do let us know if there is anything we can do to help.  We are aware of the issue with attachments, but at the moment there's nothing we can do abo ... chrisburr Gravity File UploadClosed   Gravity Forms integration for wpDataTables   Updated April 28, 2021 at 10:42am   9 Most recent comment from chrisburr:Ok which bit of the solution you need help on?  I haven't managed to create the 'eye ' icon yet as its not high priority for me but the can help on how you set up a file link in  a g ... Travis Gravity formsClosed   Gravity Forms integration for wpDataTables   Updated April 14, 2021 at 6:16am   13 Most recent comment from [deleted]:Hi TravisThis would only be possible with an SQL Query table, where you would show only the last 7 days with one of these queries: SELECT * FROM Table_Name WHERE connect_time >= DATE_ADD(CURDATE(),IN ... Peter Bibb accessing nested formsClosed   Gravity Forms integration for wpDataTables   Updated April 8, 2021 at 10:44am   2 Most recent comment from [deleted]:Hi PeterThank you for reaching out to us.Unfortunately creating tables from nested forms is not possible with the plugin's built-in features. Our developers will look into adding this at some po ... Matt Ling Ling Filtering dataClosed   Gravity Forms integration for wpDataTables   Updated March 9, 2021 at 3:59pm   2 Most recent comment from Aleksandar Vuković:Hello MattI see this is a duplicate ticket, so it will be closed. As soon as I reach your other ticket, I will post a response there. Sebastian Gendry How to use wpDataCharts with Gravity Forms dropdown fieldsClosed   Gravity Forms integration for wpDataTables   Updated February 23, 2021 at 9:08am   4 Most recent comment from [deleted]:You are most welcome You can use check boxes for the string type column only as there has to be an integer column involved, for example we can use the Number option in the gravity Form to collect sp ... macy chadwick cannot deactivate the pluginClosed   Gravity Forms integration for wpDataTables   Updated January 9, 2021 at 10:29pm   2 Most recent comment from Aleksandar Vuković:Hello RayneYou can't activate Gravity Forms integration for wpDataTables without Gravity Forms (core plugin) and wpDataTables already installed and activated.So, if you need to delete our add-on, ...