We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

skiwi123nl Name and address fields splittingClosed   Gravity Forms integration for wpDataTables   Updated September 3, 2018 at 9:48am   4 Most recent comment from [deleted]:Hi Can,I am not sure. Decision is not on me. You can open a refund request at this link  https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-. hyuneek submit button disappearsClosed   Gravity Forms integration for wpDataTables   Updated August 30, 2018 at 9:07am   2 Most recent comment from [deleted]:Hi hyuneek,Thank you for your purchase.We plan to release new version of the Add-on by the end of the week and this should be solved in it.  steelsmith Merge TagsClosed   Gravity Forms integration for wpDataTables   Updated August 24, 2018 at 10:10am   2 Most recent comment from Miloš Jovanović:Hi steelsmith,Thank you four purchase.Unfortunately we are not familiar with the gravity forms merge tag, Do you maybe have some example or link so we can take a look.Best regards. Tracy Empty Column - Gravity Form NamesClosed   Gravity Forms integration for wpDataTables   Updated August 23, 2018 at 9:30am   11 Most recent comment from Miloš Jovanović:Hi Tracy,Sorry for the inconvenience.I will ask again my team if the mail is sent but in the meantime the beta testing for gravity add-on is over, and you can download the newest version of Add-on f ... joninfla Error! Table in Data Source has no rowsClosed   Gravity Forms integration for wpDataTables   Updated August 9, 2018 at 9:15am   11 Most recent comment from Isidora Markovic:Hi joninfla,Yes we reproduce it. I can confirm now that this is the bug on our side and thank you very much for reporting it.  I will forward this to my team to investigate and to find some soluti ... Bublhome gravity form integration - no data shown in rowsClosed   Gravity Forms integration for wpDataTables   Updated August 5, 2018 at 11:27pm   17 Most recent comment from [deleted]:Hi WIKIDadmin,Please open a new ticket and send me your an temporary FTP account as well as your website admin credentials in private post and I will implement this fix as soon as possible.   Tracy Related Data from 2 Separate Gravity FormsClosed   Gravity Forms integration for wpDataTables   Updated July 30, 2018 at 8:30am   6 Most recent comment from [deleted]:Hi Tom, You can find more information about Gravity Forms database structure in their - Documentation. For other information about queuing data from their database, please contact Gravity forms team ... michiiee “Gravity Form” as the Input data source type not availableClosed   Gravity Forms integration for wpDataTables   Updated July 26, 2018 at 8:59am   2 Most recent comment from [deleted]:Hi michiiee,Glad to hear that the problem is solved. Closing the ticket now. hyuneek Gravity form beta requestClosed   Gravity Forms integration for wpDataTables   Updated June 29, 2018 at 9:32am   2 Most recent comment from Miloš Jovanović:Hi hyuneek,Thank you for your purchase.The beta version of the new Integration with Gravity forms will be sent on this [email protected] regards. hyuneek add delimiter: pipe charactersClosed   Gravity Forms integration for wpDataTables   Updated June 20, 2018 at 10:54am   2 Most recent comment from [deleted]:Hi hyuneek,Thank you for your inquire.There is no option to separate a filed values to different columns but I will note that you request this and we will discus separate it.  Afsaneh Capitalizing accented letters and other characters in databaseClosed   Gravity Forms integration for wpDataTables   Updated June 7, 2018 at 12:13pm   6 Most recent comment from [deleted]:Hi Afsaneh,I am glad that you have found the solution. If you have any more question don't hesitate to open a new ticket. We will be glad to help you.We'd greatly appreciate it if you could take a min ... crios121 RefundClosed   Gravity Forms integration for wpDataTables   Updated June 1, 2018 at 11:02am   9 Most recent comment from crios121:Thank you for the update.  [email protected] dichthat How can i load dynamic value selectboxClosed   Gravity Forms integration for wpDataTables   Updated May 10, 2018 at 4:15pm   5 Most recent comment from dichthat:Thanks for you help. Regards Penny Lane Make horizontal scrollbars only visible when user hovered over it?Closed   Gravity Forms integration for wpDataTables   Updated March 26, 2018 at 9:29am   2 Most recent comment from [deleted]:Hi Alvin Cosio,Thank you for the purchase.Unfortunately something like this is not possible out of the box. Maybe it can be achieved with some custom CSS coding. Peter Exception when using table in front-endClosed   Gravity Forms integration for wpDataTables   Updated March 22, 2018 at 10:56pm   8 Most recent comment from Miloš Jovanović:Hi Peter,Glad to hear that you found the issue.Can you please confirm me if everything is working fine now.Best regards.