We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jack Edwards Ability to add/edit records in a table   Gravity Forms integration for wpDataTables   Updated 2 days ago   2 Most recent comment from Jack Edwards:Must not check "Editing buttons in popover" Robert Found bug with numbers   Gravity Forms integration for wpDataTables   Updated March 17, 2025 at 1:21pm   10 Most recent comment from Aleksandar Vuković:Hi Michael, I understand your frustration, but to clarify—this was never a bug, but rather a limitation caused by how Gravity Forms stores its data. The same applies to your case with date formats; ... Johnny Error on my pluginClosed   Gravity Forms integration for wpDataTables   Updated January 30, 2025 at 1:44pm   4 Most recent comment from Miloš Jovanović:Hi Johnny, Yes - I can confirm your Gravity integration licence is still active with us. We will certainly help with the issue.Can you please just elaborate what the issue seems to be?I am not able to ... Sean Hewett Charts and tables not showing on frontendClosed   Gravity Forms integration for wpDataTables   Updated January 23, 2025 at 4:38pm   5 Most recent comment from Sean Hewett:Ignore my latest update - managed to fix it!The reason for them not loading is the shortcode for each chart was added via a text editor widget with Elementor. replacing them with the shortcode widget ... Eventik Unable to Edit Gravity Form Dynamic FieldsClosed   Gravity Forms integration for wpDataTables   Updated December 31, 2025 at 10:17am   3 Most recent comment from Miloš Jovanović:Hi Eventik, At the moment, it is still not possible to edit any field which was made by a Gravity add-on, such as nested forms and Populate anything.We also can't confirm that our table will prop ... chrisburr EDIT MODAL Compatibility with Gravity WizClosed   Gravity Forms integration for wpDataTables   Updated December 31, 2025 at 10:15am   4 Most recent comment from Miloš Jovanović:Hi Eventik, At the moment, it is still not possible to edit any field which was made by a Gravity add-on, such as nested forms and Populate anything.We also can't confirm that our table will prop ... rieffjj Edit Gravity Forms TableClosed   Gravity Forms integration for wpDataTables   Updated December 19, 2024 at 5:24pm   13 Most recent comment from Miloš Jovanović:Hello JJ, I am happy to see this helped, thank you for confirming it! :)2. In regards to that critical error which came up :We can still investigate it if needed. I took a closer look again at that er ... Emanuel Error creating table - data from Gravity - Multi choice fieldClosed   Gravity Forms integration for wpDataTables   Updated December 5, 2024 at 5:01pm   2 Most recent comment from Miloš Jovanović:Hi Emanuel, We replied to the original ticket - so please check it out and we can follow up there. Thank you. Patrick McCaffrey Waiting for a response?Closed   Gravity Forms integration for wpDataTables   Updated September 10, 2024 at 5:53pm   2 Most recent comment from Miloš Jovanović:Hi Patrick,My sincere apologies, you must be writing about your other ticket, right?I just replied to it - please check it out and let me know if you can respond to it.Thank you. Patrick McCaffrey Displaying Data in multiple RowsClosed   Gravity Forms integration for wpDataTables   Updated September 10, 2024 at 5:52pm   2 Most recent comment from Miloš Jovanović:Hi Patrick,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Patrick McCaffrey Hide a table until searchClosed   Gravity Forms integration for wpDataTables   Updated August 21, 2024 at 10:16pm   4 Most recent comment from Miloš Jovanović:Hi Patrick,No problem, we are happy to advise.If anything else comes up, please don't hesitate to open new tickets.Thank you. Katie Editing values in lineClosed   Gravity Forms integration for wpDataTables   Updated August 8, 2024 at 11:18am   2 Most recent comment from Aleksandar Vuković:Hello Katie.Thank you for reaching out to us.I'm sorry to disappoint you, but unfortunately, something like this is not yet possible. Each column needs to have a predefined editing input method ( ... Popoviciu Adrian Edit File Upload type doesn't workClosed   Gravity Forms integration for wpDataTables   Updated July 12, 2024 at 9:22am   3 Most recent comment from Miloš Jovanović:Hello, I am sorry to disappoint you, but this is a current limitation we have for Gravity form tables. As we noted in this documentation, please check under the limitations section : Attachments are d ... Karie Barrett Gravity forms survey field supportClosed   Gravity Forms integration for wpDataTables   Updated April 4, 2024 at 11:45am   2 Most recent comment from Miloš Jovanović:Hi Karie,Sorry to disappoint you, but at this time, we don't have any built-in solution to achieve this. At the moment, as we mention on the Documentation, Gravity Forms integration add-on is ... Ted Esler Gravity Forms and wpTables data entryClosed   Gravity Forms integration for wpDataTables   Updated February 27, 2024 at 8:30am   6 Most recent comment from Aleksandar Vuković:Hello Ersath.A single table can be created from a single Gravity Form and there's no way of joining multiple forms into a single table.If you have multiple fields in a single form, you can create ...