We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Dean Sauls Duplicate Settings withClosed   wpDataTables   Updated March 6, 2023 at 5:44pm   4 Most recent comment from Miloš Jovanović:Hi, Dean. Sorry, i pressed "send" without responding to your additional questions. 2. In regards to duplicating tables through our plugin's built-in options without any "row data" but just to cre ... Dean Sauls How do i delete rows?Closed   wpDataTables   Updated March 6, 2023 at 5:35pm   2 Most recent comment from Miloš Jovanović:Hi, Dean.I can't find any table on the related page.Can you check should a wpDataTable be here or perhaps it is on another page,or maybe i need to be logged in to see it?If the table requires a ... Dean Sauls I do not see column width?Closed   wpDataTables   Updated March 6, 2023 at 5:33pm   2 Most recent comment from Miloš Jovanović:Hi, Dean. If you don't see the individual column width available in columns Display settings, it probably means that you have disabled "Limit table width" in the table settings/Display tab. If y ... Tim Wood Placeholder values on chartsClosed   wpDataTables   Updated March 6, 2023 at 5:29pm   2 Most recent comment from Miloš Jovanović:Hi, Tim. Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to resp ... Gerrit van Maarleveld SQL and wordpress tablesClosed   wpDataTables   Updated March 6, 2023 at 10:18am   7 Most recent comment from Aleksandar Vuković:Hi again Gerrit.As a temporary workaround, you can add the following to wp-content/plugins/wpdatatables/assets/css/admin/admin.css file: .wpdt-c .wdt-datatables-admin-wrap .row [class^="col"] { fl ... zaki download pluginClosed   wpDataTables   Updated March 4, 2023 at 12:52pm   2 Most recent comment from Miloš Jovanović:Hi, zaki.Once you purchase our products, you can download the ZIP file from our TMS Store or from the email that you received when you made the purchase (some hosting providers treat it as Spam, so ... coltding Editable TablesClosed   wpDataTables   Updated March 3, 2023 at 3:42pm   4 Most recent comment from Miloš Jovanović:Hi, coltding.Thank you for the access.I am happy to report that i fixed the issue for you.What happened is, in the Editing settings of this table,  you did not choose the correct "ID column for edi ... Andreas Lippmann Combine 2 tablesClosed   wpDataTables   Updated March 2, 2023 at 8:25pm   4 Most recent comment from Miloš Jovanović:Hi, Andreas.You're welcome, i am happy to advise, as much as possible / as much as our Support can cover.I know that this is a lot of informations to absorb, but i hope that it helps.As i menti ... Jouke Wijdoogen limitering aan frontend edit invoer waardesClosed   wpDataTables   Updated March 2, 2023 at 5:17pm   2 Most recent comment from Miloš Jovanović:Hi, Jouke.When it comes to setting up available values for Editing with our built-in options,for String Columns,you can go in a column's settings/Data tab,and change from 'Read from table ... Eddie Loss of data in cellClosed   wpDataTables   Updated March 2, 2023 at 2:32pm   5 Most recent comment from Miloš Jovanović:Hi, Eddie.I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great da ... ED User LoginClosed   wpDataTables   Updated March 2, 2023 at 2:10pm   2 Most recent comment from Miloš Jovanović:Hi, ED.Our plugin does not have any feature or functionalities to create a user registration or a user Login solution for your website.Our plugin is only used to build dataTables.You will have to res ... MEHEDI HASSAN SHUBHO Evan and ODD row Color ChangeClosed   wpDataTables   Updated March 2, 2023 at 11:03am   2 Most recent comment from Miloš Jovanović:Hi, MEHEDI HASSAN SHUBHO.You can add custom CSS, and if you want this for all tables, add it to main plugin settings/Custom JS and CSS/Custom CSS.This is for odd rows : .wpDataTablesWrapper table.wp ... cs Disabling google fontsClosed   wpDataTables   Updated March 1, 2023 at 9:07pm   8 Most recent comment from Miloš Jovanović:Hi, cs.Yes, our devs have added that.I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create ... Aleksandar Dropdown menus not working on frontend (working normally in wp-admin)Closed   wpDataTables   Updated March 6, 2023 at 12:19pm   14 Most recent comment from Miloš Jovanović:Pozdrav, Aleksandre. Hvala jos jednom na strpljenju. - Nasi developeri su editovali odredjeni deo koda u jednom od JS fajlova/skripti Kalium  Teme, koji proverava da li se odredjena funkcija izvrsav ... Dom Threlfall V5.4 upgrade - Table list dissappeared in the "Browse Tables" link - but they are there to edit using the edit urlClosed   wpDataTables   Updated March 28, 2023 at 10:09am   15 Most recent comment from Miloš Jovanović:Hello, everyone.We are just following up to add some information about this issue with "browsing tables" page in the back-end.The update 5.4.1 has solved it for majority of users,but we still had a c ...