As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

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Public Tickets

jensenb1190 Centering Table ContentClosed   wpDataTables   Updated August 15, 2017 at 9:04am   10 Most recent comment from Miloš Jovanović:Hi jensenb1190, You are welcome.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a lot to us. Thanks ... Eric Hoober Excel Formula Error COUNTIFSClosed   wpDataTables   Updated August 14, 2017 at 4:14pm   2 Most recent comment from Miloš Jovanović:Hi Eric,Thank you for your purchase.Sorry to disappoint you but unfortunately the formulas in the Excel files are not supported in our plugin features.You must clear all of the formulas ( or formattin ... pdv365 Calculate average valueClosed   wpDataTables   Updated August 14, 2017 at 4:04pm   4 Most recent comment from Miloš Jovanović:Hi pdv365,You can take a look at our documentation about calculation functions to see how you can use it for the tables.Best regards. jmanfred How to create a chart based on column totalsClosed   wpDataTables   Updated August 14, 2017 at 4:03pm   5 Most recent comment from [deleted]:Hi Jennifer,Sorry for misunderstanding. I understood that you want to calculate values between two columns and not all the values from one column. can you tell me what I need to put in the formula ar ... titusraj Reversing Y-Axis in Data ChartsClosed   wpDataTables   Updated August 14, 2017 at 3:51pm   2 Most recent comment from Miloš Jovanović:HI Navin,Thank you for your purchase.As I can see this code should not affect the table if you have trouble loading table please try to see there are any js errors on that page.You can put all js code ... mgcpv10 Callbacks on row selection / custom formsClosed   wpDataTables   Updated August 14, 2017 at 3:11pm   3 Most recent comment from mgcpv10:Ok, thank you! mgcpv10 3rd party Forms integration?Closed   wpDataTables   Updated August 14, 2017 at 3:10pm   3 Most recent comment from mgcpv10:Great, thanks Bogdan! mks222 Table is condensed on Internet ExplorerClosed   wpDataTables   Updated August 14, 2017 at 2:32pm   8 Most recent comment from Miloš Jovanović:Hi mks222,Milos is currently on the vacation and that is the reason for late response, sorry about that.I will try to help you out.Can you please try to clear the browser cache and tell me do you st ... boroondaraweb WPDT + Custom fieldsClosed   wpDataTables   Updated August 14, 2017 at 11:01am   2 Most recent comment from Miloš Jovanović:Hi boroondaraweb,Thank you for your purchase.Changing the position of the columns can cause the issues like you have. When you create wpdatatable the table saved ( with their own ID)  all of its "ch ... Sunt123 Show all responsive table content by default on mobile/tabletClosed   wpDataTables   Updated August 14, 2017 at 10:06am   2 Most recent comment from Miloš Jovanović:Hi Sunt123,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible with the plugin build in features. I will forward your suggestion to my team so we ... Hadi How to create online form to input data into database from the front end?Closed   wpDataTables   Updated August 14, 2017 at 9:19am   2 Most recent comment from Miloš Jovanović:Hi Hadi,Thank you for your purchase.Sorry to disappoint you but unfortunately integration with forms is not supported with our plugin at the moment. But we are near releasing the add on which will inc ... napkinfinance Major BUGClosed   wpDataTables   Updated August 12, 2017 at 9:41am   15 Most recent comment from napkinfinance:is the auto-update almost here? ronr1999 Error after updating Google SheetClosed   wpDataTables   Updated August 11, 2017 at 3:39pm   8 Most recent comment from Miloš Jovanović:Hi ronr1999,If you have time provide me WP admin credentials so I can investigate also what may cause the issue.Best regards. Eric Hoober Removing PaginationClosed   wpDataTables   Updated August 11, 2017 at 2:52pm   3 Most recent comment from Miloš Jovanović:Hi Eric,Thank you for your purchase.The easiest way to do this is to put this CSS block somewhere in your theme’s CSS file, or in inline CSS:div.dataTables_info { display: none !important; } If you ... Wilson Lau A table customised for user but only editable by admin at backendClosed   wpDataTables   Updated August 11, 2017 at 10:43am   2 Most recent comment from [deleted]:Hi Wilson, If I don't input the user ID by myself, I guess the plugin couldn't let the users only seeing their own data right?Yes that is right. Plugin uses information from column with ID's to comp ...