We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

mks222 Table is condensed on Internet ExplorerClosed   wpDataTables   Updated August 14, 2017 at 2:32pm   8 Most recent comment from Miloš Jovanović:Hi mks222,Milos is currently on the vacation and that is the reason for late response, sorry about that.I will try to help you out.Can you please try to clear the browser cache and tell me do you st ... boroondaraweb WPDT + Custom fieldsClosed   wpDataTables   Updated August 14, 2017 at 11:01am   2 Most recent comment from Miloš Jovanović:Hi boroondaraweb,Thank you for your purchase.Changing the position of the columns can cause the issues like you have. When you create wpdatatable the table saved ( with their own ID)  all of its "ch ... Sunt123 Show all responsive table content by default on mobile/tabletClosed   wpDataTables   Updated August 14, 2017 at 10:06am   2 Most recent comment from Miloš Jovanović:Hi Sunt123,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible with the plugin build in features. I will forward your suggestion to my team so we ... Hadi How to create online form to input data into database from the front end?Closed   wpDataTables   Updated August 14, 2017 at 9:19am   2 Most recent comment from Miloš Jovanović:Hi Hadi,Thank you for your purchase.Sorry to disappoint you but unfortunately integration with forms is not supported with our plugin at the moment. But we are near releasing the add on which will inc ... napkinfinance Major BUGClosed   wpDataTables   Updated August 12, 2017 at 9:41am   15 Most recent comment from napkinfinance:is the auto-update almost here? ronr1999 Error after updating Google SheetClosed   wpDataTables   Updated August 11, 2017 at 3:39pm   8 Most recent comment from Miloš Jovanović:Hi ronr1999,If you have time provide me WP admin credentials so I can investigate also what may cause the issue.Best regards. Eric Hoober Removing PaginationClosed   wpDataTables   Updated August 11, 2017 at 2:52pm   3 Most recent comment from Miloš Jovanović:Hi Eric,Thank you for your purchase.The easiest way to do this is to put this CSS block somewhere in your theme’s CSS file, or in inline CSS:div.dataTables_info { display: none !important; } If you ... Wilson Lau A table customised for user but only editable by admin at backendClosed   wpDataTables   Updated August 11, 2017 at 10:43am   2 Most recent comment from [deleted]:Hi Wilson, If I don't input the user ID by myself, I guess the plugin couldn't let the users only seeing their own data right?Yes that is right. Plugin uses information from column with ID's to comp ... SteveMason Wordpress Nickname as SQL variableClosed   wpDataTables   Updated August 11, 2017 at 9:59am   2 Most recent comment from Miloš Jovanović:Hi Steve,Thank you for your purchase.You can take a look at our documentation about placeholders where you can see how you can achieve your desire.Best regards. Joe Metcalf Clear Filter buttonClosed   wpDataTables   Updated August 11, 2017 at 9:23am   4 Most recent comment from [deleted]:Hi Joe Metcalf,I have made some  changes, can you clear browser cache and see does it work now? LukeVenter Creating TablesClosed   wpDataTables   Updated August 11, 2017 at 8:56am   4 Most recent comment from [deleted]:Hi Luke Venter,I've successfully created wpDataTable from your Google Spreadsheet file. You see table with ID 7, called wpDataTables support. I couldn't reproduce the issue. Can you please tell me wh ... MarkKozel Older Dates not Showing on TableClosed   wpDataTables   Updated August 9, 2017 at 11:46pm   7 Most recent comment from MarkKozel:Thanks. I will wait until the update is pushed out normally. I tried to download from CodeCanyon, but only saw the "3958969" version that I already have installed.I don't think it is crucial enough to ... MarketingCampaignsInc Functionality IssuesClosed   wpDataTables   Updated August 9, 2017 at 3:28pm   5 Most recent comment from MarketingCampaignsInc:It looks like it is working now. I will keep you posted if we have any additional issues. cbkscicon Can't create tableClosed   wpDataTables   Updated August 9, 2017 at 11:00am   2 Most recent comment from [deleted]:Hi Hugh,In regards to a site on your hosting account, the cause of the 406 error is usually due to a mod_security rule on the server. Mod_security is a security module in the Apache web server that is ... VMorgunov Checkbox filter updating in front-endClosed   wpDataTables   Updated August 9, 2017 at 10:34am   20 Most recent comment from [deleted]:Hi VMorgunov,I am glad that you find the solution for the issue.