We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

brunoconceito aoColumn.origHeader.toLowerCase is not a functionClosed   wpDataTables   Updated August 8, 2017 at 11:26pm   8 Most recent comment from [deleted]:Hi brunoconceito,You are welcome. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  Mohammad Number below the tableClosed   wpDataTables   Updated August 8, 2017 at 11:06pm   7 Most recent comment from [deleted]:Hi Cemaro1,Can you please open a separate ticket and we'll be glad to help you? Khan Muhammad Kawser Ahmed Generate Text Link in a cellClosed   wpDataTables   Updated August 8, 2017 at 4:48pm   3 Most recent comment from [deleted]:Hi Khan Muhammad Kawser Ahmed,Thank you for the purchase.Glad that you've resolved issue. If you have any more questions don't hesitate to ask. jensenb1190 SortingClosed   wpDataTables   Updated August 7, 2017 at 11:28am   2 Most recent comment from [deleted]:Hi jensenb1190,Thank you for the purchase."I need to create a table from a large mysql table. I have no issues connecting the table and seeing the data. However, my query right now is just "Select * ... caklik SearchClosed   wpDataTables   Updated August 7, 2017 at 8:46am   10 Most recent comment from [deleted]:Hi Mike,At this moment we do not have exact match filtering on whole table. We do have it on columns so if you are searching for values from one column please use this format?wdt_column_filter[1]=Sear ... allanbezerra WpDataTable Separate Postgresql connectionClosed   wpDataTables   Updated August 7, 2017 at 8:33am   6 Most recent comment from [deleted]:Hi Allan,We are aware of this functionality importance but at this point we have really long to do list so we need to prioritize our development based on the number of request for feature.As I alread ... myean Exact match filterClosed   wpDataTables   Updated August 4, 2017 at 9:28am   8 Most recent comment from [deleted]:Hi myean, 1. Can you please provide me login credentials of http://futuristic1.alphawebdemo.info/futuristic-technic-electronic-products/inductor/ website so I can take a look at the exact filtering? ... hypercubemd Error message "Not Acceptable!"Closed   wpDataTables   Updated August 3, 2017 at 2:22pm   2 Most recent comment from [deleted]:Hi Gordon,Could you send me a temporary admin credentials so I can take a look. The ones that you already gave us doesn't work anymore nedcor42002 URL in mysql table not workingClosed   wpDataTables   Updated August 3, 2017 at 2:19pm   3 Most recent comment from [deleted]:HI nedcor42002,Could you send me a link so I can take a look? titusraj Insert/update into multiple mysql tablesClosed   wpDataTables   Updated August 3, 2017 at 1:03pm   6 Most recent comment from [deleted]:Hi Navin,There is no easy way to achieve this. In this moment you need to hardcode your solution in that file and I can't guarantee that we will not change it. Maybe the simplest way would be to imple ... Kate Somers Error Column 'pos' cannot be nullClosed   wpDataTables   Updated August 3, 2017 at 12:09pm   3 Most recent comment from [deleted]:Hi Kate,Glad to hear that you solved your problem and thank you for reporting it Jorge Carbwood Google Spreadsheets ErrorClosed   wpDataTables   Updated August 3, 2017 at 3:31am   4 Most recent comment from Jorge Carbwood:I was able to correct this issue,   nedcor42002 Button turn whiteClosed   wpDataTables   Updated August 2, 2017 at 4:03pm   10 Most recent comment from nedcor42002:Hi MilosI think it works fine now.ThanksJack Aaron Updating a data sourceClosed   wpDataTables   Updated August 1, 2017 at 12:53pm   5 Most recent comment from Aaron:Thank you for the information Miljko, we will probably try the MySQL option were we will then overwrite the data source at a later date.  nedcor42002 Can a row embed with hyperlinkClosed   wpDataTables   Updated August 1, 2017 at 12:32pm   4 Most recent comment from [deleted]:Hi nedcor42002,Our customization service price is 50$/hour. If you are interested in customization like that please send us full requirements in much more details as you can, so we can provide you acc ...