We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Shawn Horizontal Scroll and FilterClosed   wpDataTables   Updated July 26, 2017 at 12:14pm   8 Most recent comment from Miloš Jovanović:Hi Shawn,Of course.I archive this solution and your suggestion so we can consider implementing it for our future releases.Best regards. Jurgen Wittkopp Popover misaligned and Roles problemClosed   wpDataTables   Updated July 26, 2017 at 9:43am   6 Most recent comment from Miloš Jovanović:Hi Jurgen,This issue is very strange and it is very difficult for me to solve it if I can not see the plugin and debug it.Is there any possibility for your site to go live our do you have some test si ... lior_c MySQL queryClosed   wpDataTables   Updated July 26, 2017 at 9:19am   2 Most recent comment from Miloš Jovanović:Hi lior_c,Thank you for your purchase.When you have some complex queries our suggestion is to make a VIEW in phpmyadmin or any other database management system and see if it is returning the right re ... upc1977 Broken pluginClosed   wpDataTables   Updated July 25, 2017 at 4:35pm   35 Most recent comment from Miloš Jovanović:Hi upc1977,I am glad that we solved the issue.If you have any problems feel free to open a new ticket, we will gladly help.Thank you very much I hope that you will like our product and enjoy using it ... Sergio Arlandiz Date CalculationClosed   wpDataTables   Updated July 25, 2017 at 2:26pm   6 Most recent comment from Miloš Jovanović:HI Sergio,Sorry but I did not quite understand your requirements.Can you please describe me more and send me some example or screenshot so I can see which columns need to be calculated and where tha ... pateconcepts Editing Generated PDFClosed   wpDataTables   Updated July 25, 2017 at 1:37pm   2 Most recent comment from Miloš Jovanović:HI Mark,Thank you for your purchase.We are using datatables library for rendering tables and datatables is using pdfmake library for generating PDF Files. Library for creating and saving PDF Files is ... timbugg problems after installation of full versionClosed   wpDataTables   Updated July 25, 2017 at 1:24pm   11 Most recent comment from Miloš Jovanović:Hi Tim,Those two "sticks" are this characters || (logical OR) Best regards. Tom_Dia WP searchClosed   wpDataTables   Updated July 25, 2017 at 10:28am   2 Most recent comment from Miloš Jovanović:Hi Tom_Dia,Thank you for your purchase.Can you please describe me more what are you trying to achieve or send me some screenshot so I can understand the problem.Thank you. Anthony Pirone URL in tableClosed   wpDataTables   Updated July 25, 2017 at 9:53am   8 Most recent comment from Miloš Jovanović:Hi Tony,We provide custom services for our customers. Our price is 50$/hour.And I think that CSS custom work should not take more than 1 or 2 hours, depends on the table and requirements.If the table ... HappyInDoha String Columns issueClosed   wpDataTables   Updated July 25, 2017 at 9:37am   9 Most recent comment from Miloš Jovanović:Hi HappyInDoha,You are welcome.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. It means a lot to us. Thanks.B ... jcsatujp Filtering a tableClosed   wpDataTables   Updated July 25, 2017 at 9:33am   10 Most recent comment from Miloš Jovanović:Hi John,You are welcome.Best regards. Wally Beddoe Beddoe Wrap Table HeaderClosed   wpDataTables   Updated July 25, 2017 at 9:32am   3 Most recent comment from Miloš Jovanović:Hi Wally,Thank you for your purchase.Glad that you found the solution.Best regards. deeschmitz Schmitz New version issuesClosed   wpDataTables   Updated July 24, 2017 at 3:04pm   4 Most recent comment from Miloš Jovanović:Hi deeschmitz,Glad that we solved the issue.Best regards. myean Select box filter placeholder display blankClosed   wpDataTables   Updated July 24, 2017 at 2:27pm   8 Most recent comment from Miloš Jovanović:Hi myean,Can you please tell me did you try to select the predefined value like from the attachment.Best regards. Christopher Woods JSONClosed   wpDataTables   Updated July 24, 2017 at 11:09am   2 Most recent comment from Miloš Jovanović:Hi Christopher,Thank you for your purchase.Unfortunately in the documentation there is no any hints for the Browse button when creating table using JSON files.For JSON files there is no Browse butto ...