We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

TChapman95 Font Size for One TableClosed   wpDataTables   Updated July 22, 2017 at 7:19pm   9 Most recent comment from TChapman95:Thanks I was only putting the number, not the "px" at the end.  That fixed the problem and will be very helpful on future tables I build.Closing this one out.Troy myean Auto generate select box from column valuesClosed   wpDataTables   Updated July 21, 2017 at 3:01pm   2 Most recent comment from Miloš Jovanović:Hi myean,Thank you for your purchase.Sorry to disappoint you but unfortunately it is not possible to automatically update the possible values list especially for the 1.7.2 version of our plugin. So e ... titusraj Custom Work - Time ColumnClosed   wpDataTables   Updated July 21, 2017 at 2:50pm   15 Most recent comment from koikaam:Hi, i want a new date format in DateTime value: YYYY-MM-DD (2017-07-21 16:55), and i have duration Time value for example 91 and i want see as 01:31 (minute:second). In Php: gmdate("i:s", $row["dur ... ColBird PHPArrayClosed   wpDataTables   Updated July 21, 2017 at 12:32pm   2 Most recent comment from Miloš Jovanović:Hi ColBird,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most eff ... Corky Seevinck Select Filter value sometimes invisible (new ver)Closed   wpDataTables   Updated July 21, 2017 at 10:53am   2 Most recent comment from Miloš Jovanović:Hi Corky,Thank you for your purchase and thank you again for your suggestions.I am also forwarding this to my team as same as your other ticket.Thank you again.Best regards. Corky Seevinck Select filter placeholder gone in new version (v2.0.1)Closed   wpDataTables   Updated July 21, 2017 at 10:50am   2 Most recent comment from Miloš Jovanović:Hi Corky,Thank you for your purchase.Thank you very much for sharing your suggestions for improvement of the plugin, we really appreciate it.I will forward this to our lead developer so we can conside ... stickypages Undefined property: stdClass::$decimalPlacesClosed   wpDataTables   Updated July 21, 2017 at 9:00am   6 Most recent comment from Miloš Jovanović:Hi stickypages,Glad that we solved the issue.Best regards. Ronald Studley New Version of wpdatatables...Closed   wpDataTables   Updated July 20, 2017 at 11:04am   2 Most recent comment from Miloš Jovanović:Hi Ronald,Thank you for your purchase and for your honest opinion.We are sorry to hear that you aro not satisfied with our new release but we appreciate your suggestion and ideas and we will take this ... hhc7900 Grand Total in wpDataTablesClosed   wpDataTables   Updated July 20, 2017 at 9:21am   2 Most recent comment from Miloš Jovanović:Hi hhc7900,Thank you for your purchase.Unfortunately something like this is not possible. We support grouping for the columns but only one column can be grouped at the same time.Best regards. markram wdt_ID columnClosed   wpDataTables   Updated July 19, 2017 at 4:21pm   11 Most recent comment from Miloš Jovanović:Hi markram,When the issue like this happens ( everything on the backend is working but on the front end doesn't) the issue is related to the theme almost 99%.Some themes have their own files and scr ... aeky Export CSV UnicodeClosed   wpDataTables   Updated July 19, 2017 at 11:45am   2 Most recent comment from Miloš Jovanović:Hi aeky,Thank you for your purchase.Can you please send me the link of that table so I can take a look and give you my suggestion.Thank you. ERN_envato Setting background color has no effectClosed   wpDataTables   Updated July 19, 2017 at 10:57am   4 Most recent comment from Miloš Jovanović:Hi Sven,Can you please try to change the theme and see if it is working after that.Best regards. matthewfass Import More DataClosed   wpDataTables   Updated July 19, 2017 at 9:54am   2 Most recent comment from [deleted]:Hi matthewfass,Thank you for the purchase.Yes it is possible as long you are not creating Manual table by selecting Create a table by importing data from data source option on Create a Table page.If ... ccamp0021 Fixed HeadersClosed   wpDataTables   Updated July 19, 2017 at 9:52am   2 Most recent comment from Miloš Jovanović:Hi ccamp0021,Thank you for your purchase.this is a common request from our users but unfortunately something like this is not possible with the plugin build in features at the moment.Related to that, ... Jesse MySQL Table QueryingClosed   wpDataTables   Updated July 19, 2017 at 9:48am   2 Most recent comment from [deleted]:Hi Jesse,Thank you for the purchase."Hello there. I would like to know if in the new versions it is possible to query from two or more tables, using joins or something like that."It was always possib ...