We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Taryn Praise Calculated StringsClosed   wpDataTables   Updated September 8, 2017 at 5:20pm   4 Most recent comment from Miloš Jovanović:Hi Taryn Praise,My suggestion is to make a table which will have 2 columns.First column will be for example "name" which values will be chocolate and icecream.Second column will be "number" ( int)  w ... riccardoaccetta Select from a ViewClosed   wpDataTables   Updated September 8, 2017 at 5:11pm   6 Most recent comment from Miloš Jovanović:Hi Riccardo Accetta,Sorry to disappoint you but unfortunately variables in mysql queries are not supported.But you can use placeholders.You can take a look at our documentation about placeholders her ... dgdillon Errors after 2.0.2 UpdateClosed   wpDataTables   Updated September 8, 2017 at 3:37pm   13 Most recent comment from Miloš Jovanović:Hi DonovanCan you please confirm me did you instal ZipArchive on your server. This error can be related when the Zip extension is not installed.You can also manually update the plugin by followin ... Mike Filter Column in Chart?Closed   wpDataTables   Updated September 8, 2017 at 11:08am   2 Most recent comment from Isidora Markovic:Hi Mike,Thank you for your purchase.Unfortunately something like that is not possible, but you can add one more column with values 1,2,3,4... and choose Basic column chart from HighCharts an you wil ... Natalie_Cary Cary PDFsClosed   wpDataTables   Updated September 8, 2017 at 9:18am   15 Most recent comment from Miloš Jovanović:Hi Natalie_Cary,Glad that everything is working fine now.Thank you very much for the 5 star review, we  really appreciate it.If you have any more issues feel free to open a new ticket.Best regards. dbrody2004 PopoverClosed   wpDataTables   Updated September 7, 2017 at 12:28pm   4 Most recent comment from Miloš Jovanović:Hi Dave,All the logic for the popover tool is in this file../wp-content/plugins/wpdatatables/assets/js/wpdatatables/wpdatatables.jsBest regards. MattHadfield113 MYSQL Query IntervalClosed   wpDataTables   Updated September 7, 2017 at 11:31am   2 Most recent comment from Miloš Jovanović:Hi Matt,Thank you for your purchase.Our recommendation when creating mysql tables is not to use functions like SUM, GROUP BY, ORDER BY etc.If you have some complicated query my suggestion is to make a ... ivica Delic Solution for Speeding Up sites with wpDataTablesClosed   wpDataTables   Updated September 7, 2017 at 9:33am   4 Most recent comment from Miloš Jovanović:HI ivica,Thank you very much for 5 stars reviewGlad that you are satisfied with our product.Best regards. Mohammad Clickable linkClosed   wpDataTables   Updated September 7, 2017 at 9:08am   4 Most recent comment from Miloš Jovanović:Hi FahadYou are welcome.Best regards. Suzy Bad links from WPDataTAblesClosed   wpDataTables   Updated September 7, 2017 at 8:12am   4 Most recent comment from Isidora Markovic:Hi Suzy,You are welcome.   If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon ... pateconcepts Adding Default Value to FiltersClosed   wpDataTables   Updated September 6, 2017 at 3:20pm   4 Most recent comment from Isidora Markovic:Hi Mark,Advanced filtering is a special feature of wpDataTables which allows frontend table users to filter the data in the tables by the values of each individual column.You can set default value o ... GrantJoyce008 Errors after latest updateClosed   wpDataTables   Updated September 6, 2017 at 12:10pm   2 Most recent comment from Miloš Jovanović:HI GrantJoyce008,Thank you for your purchase.Can you please deactivate/activate the plugin and tell me is everything working fine after that.Best regards. pateconcepts Using Google Sheets as a source for creating editable tablesClosed   wpDataTables   Updated September 6, 2017 at 11:24am   6 Most recent comment from Miloš Jovanović:Hi Mark,This is just a workaround for now because Google have bad practice to change something and not give feedback about the changes.About the custom column:Sorry to disappoint you but unfortunatel ... Chris Pearce clear filters button not workingClosed   wpDataTables   Updated September 6, 2017 at 9:25am   48 Most recent comment from [deleted]:Hi Chris Pearce,Can you send me the table where this is happening so I can take a look? Asim BugClosed   wpDataTables   Updated September 6, 2017 at 9:14am   16 Most recent comment from Miloš Jovanović:Hi dellisn,You are welcome.Best regards.