We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

douglaskeene create a hyperlink to popup a wpDataTableClosed   wpDataTables   Updated September 18, 2017 at 11:50am   2 Most recent comment from Isidora Markovic:Hi douglaskeene,Thank you for your purchase.This is not possible with plugin built in features, but you can try with some popup plugins. You can find some here and try with our shortcode.Best regards Cemaro1 Error google spreadsheetClosed   wpDataTables   Updated September 18, 2017 at 10:32am   4 Most recent comment from Miloš Jovanović:Hi Cemaro1, First you will need to publish Entire document.Then just go to the desired tab and then copy and paste the URL link from the browser ( every tab will have the unique link) and the table ... Jan How to link image to PDFClosed   wpDataTables   Updated September 18, 2017 at 10:26am   2 Most recent comment from Miloš Jovanović:Hi Jan,Thank you for your purchase.Unfortunately something like this is not possible with the plugin build in features but I can give you some workaround. First in you will need to set Column type fo ... brennenhodge Changing the colors of pie chartsClosed   wpDataTables   Updated September 18, 2017 at 9:36am   2 Most recent comment from Miloš Jovanović:Hi Brennen,Thank you for your purchase. You can take a look at our documentation about wpDataCharts callbacks where you can see how you can customize the charts.Best regards. stevendelarwelle Editing Data in table defaults to 0Closed   wpDataTables   Updated September 18, 2017 at 8:35am   4 Most recent comment from Miloš Jovanović:Hi stevendelarwelle,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see ... Junaid Connection to Magento MySQL DB Failed After UpgradeClosed   wpDataTables   Updated September 15, 2017 at 12:30pm   6 Most recent comment from Miloš Jovanović:Hi Junaid,I can see the all issues now and unfortunately like you said wizard and table settings becomes overwhelming.We did not have any feedback from users that uses Magento DB and our plugin but I ... luisjordan Insert DataClosed   wpDataTables   Updated September 15, 2017 at 9:47am   2 Most recent comment from Miloš Jovanović:Hi luisjordan,Thank you for your purchase.You can take a look at our documentation where you can find some information how you can create editable table where users can see and edit their own data.Ho ... MarkKozel Can't Table after update to WDT 2.0.2Closed   wpDataTables   Updated September 15, 2017 at 8:19am   5 Most recent comment from Isidora Markovic:Hi MarkKozel,Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and reso ... fmelin problems hiding the columnsClosed   wpDataTables   Updated September 15, 2017 at 8:16am   6 Most recent comment from Miloš Jovanović:Hi fmelin,It looks like the theme is adding this responsive "+" signs.Can you please try to change the theme and tell me is this is happening after that.Best regards. Jan Custom row classes or IDClosed   wpDataTables   Updated September 15, 2017 at 7:46am   4 Most recent comment from Isidora Markovic:Hi Jan,You are welcome.  Glad that we solved the issue. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and ... lolapopp Multiple problems with tablesClosed   wpDataTables   Updated September 14, 2017 at 11:53am   10 Most recent comment from lolapopp:Unfortunately i cant't change the type in my database, there is an error which says that the specification of the column isn't right. But what I've just noticed is that if I change column type to (for ... ShopFloorAutomations Looping through 3 columns in alphabetical orderClosed   wpDataTables   Updated September 13, 2017 at 9:40am   6 Most recent comment from Isidora Markovic:Hi JoshuaJRay,What you trying to achive is not possible, because you have only one list(one column in table database) and the wpdatatables engine makes columns from it. Because of that you when you t ... mikecrbenton Ajax error messageClosed   wpDataTables   Updated September 13, 2017 at 9:40am   6 Most recent comment from [deleted]:Hi purcepa,Error from version 1.6.1 is not similar with this error. We already changed server method to POST from version 1.7. Robert Barnes CSS !importantClosed   wpDataTables   Updated September 13, 2017 at 9:15am   7 Most recent comment from Miloš Jovanović:Hi Rob,I understand.In that case I am glad that you found the workaround, good job.Best regards. piazawa Fatal errorClosed   wpDataTables   Updated September 13, 2017 at 7:23am   5 Most recent comment from Isidora Markovic:Hi piazawa,You are welcome.  Glad that we solved the issue. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute ...