We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

E Scott Espenshade TicketClosed   wpDataTables   Updated August 15, 2018 at 11:05am   9 Most recent comment from Miloš Jovanović:Hi E Scott Espenshade,Also please try to execute the same query ( the one that you created a table from, with 2 tablesex. FROM entries, entry_projects ) in phpmyadmin and see if the result will be ... Philip Ajax ErrorClosed   wpDataTables   Updated August 14, 2018 at 2:53pm   17 Most recent comment from Isidora Markovic:Hi Philip,You are welcome.If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a Review on C ... bkhayes Functionality QuestionClosed   wpDataTables   Updated August 14, 2018 at 8:49am   4 Most recent comment from Isidora Markovic:Hi bkhayes,Unfortunately at the moment that is not possible. Thank you for your suggestion.We carefully follow customers requirements and try to implement most of them if they appears in requests f ... hulabula Do you have any examples of wpdatatables_filter_cell_val in use?Closed   wpDataTables   Updated August 14, 2018 at 8:31am   5 Most recent comment from Isidora Markovic:Hi hulabula,You are welcome.  Glad that we help you with this issue. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if y ... Nick Walter Total / Average / Min / Max for Formula ColumnsClosed   wpDataTables   Updated August 14, 2018 at 1:04am   9 Most recent comment from bkhayes:I was looking into this as well. I was able to grab the shortcode for getting the sum of a column and made a guess at what my table ID and column was by looking at a previous integer column ID. I w ... Dan Ling PDF LINKING/UNABLE TO CREATE NEW SPREADSHEETClosed   wpDataTables   Updated August 13, 2018 at 8:14am   4 Most recent comment from Isidora Markovic:Hi Dan,Thank you for your purchase.Sorry for late response.  We are located in Serbia and our working time is from 10:00 to 17:00 CET. business days.Can you please send me that Excel file so I can ... ahenkel Full VersionClosed   wpDataTables   Updated August 10, 2018 at 3:33pm   4 Most recent comment from Isidora Markovic:Hi ahenkel,You are welcome.  I am glad that we help you. If you have any more issues or questions feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could tak ... Verdesca Salvatore excel export does not keep the comma at the correct positionClosed   wpDataTables   Updated August 10, 2018 at 10:16am   4 Most recent comment from Miloš Jovanović:Hi Salvo,Can you please send me the link of that table so I can take a look.Also the issue can be in the localisation of the number format on your machine. The number format on your machine ( desktop ... Christina Black building queries dynamicallyClosed   wpDataTables   Updated August 10, 2018 at 9:58am   2 Most recent comment from Miloš Jovanović:HI Christina,Thank you for your purchase. Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment but we are working ... Sébastien Conditional formattingClosed   wpDataTables   Updated August 9, 2018 at 11:02am   4 Most recent comment from Isidora Markovic:Hi Sébastien,You are welcome.Best regards. Chaitra Honnavara Rangaraju Problem with table entries in localhostClosed   wpDataTables   Updated August 9, 2018 at 9:00am   2 Most recent comment from Isidora Markovic:Hi Chaitra,Thank you for your purchase.Can you please take a screenshoot of Console in browser when this happens so we can see it?Best regards kenkitchen Adding columns to Formidable-based reportClosed   wpDataTables   Updated August 8, 2018 at 6:38pm   6 Most recent comment from kenkitchen:Thanks for the information.  You can go ahead and close the ticket.  :) PMB2169 Model Window WidthClosed   wpDataTables   Updated August 8, 2018 at 1:12pm   6 Most recent comment from Miloš Jovanović:Hi Paul,You are welcome.Best regards. MIchael Bonn Paid for Full version, given Lite versionClosed   wpDataTables   Updated August 8, 2018 at 11:44am   4 Most recent comment from Miloš Jovanović:Hi MIchael Bonn,View details is showing the lite version because that link is connected with the Wordpress and that is something that we can not change at the moment.Never the less as I can see it i ... zivleibovich Foreign KeysClosed   wpDataTables   Updated August 8, 2018 at 7:53am   13 Most recent comment from Isidora Markovic:Hi zivleibovich,Yes we lunch new version 2.2.3 recently where option Number of possible values to load is set on All for foreign keys. We didn't release auto update yet, but you can update plugin man ...