Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Ian Randell Export data from hidden columnsClosed   wpDataTables   Updated February 2, 2018 at 10:36am   3 Most recent comment from Isidora Markovic:Hi Ian,Thank you for your purchase.Yes you can use Report Builder add on if by fields you mean columns. My suggestion is you use our live presentation of all features of plugin and add ons on our s ... DecimaData RDS MySQL DB : Host is not savedClosed   wpDataTables   Updated February 2, 2018 at 10:33am   9 Most recent comment from Miloš Jovanović:Hi Marc,I was able to successfully connect to the database as you can see from the attachments.I entered your IP address that you provided me below and as you can see everything is working fine.Proba ... Hans-Peter Custom filteringClosed   wpDataTables   Updated February 2, 2018 at 6:46am   4 Most recent comment from Isidora Markovic:HI Peter,Unfortunately, it is not possible with built in features of plugin. It require some code customization. Mark Plug In Locking uClosed   wpDataTables   Updated February 1, 2018 at 10:46am   2 Most recent comment from Miloš Jovanović:HI Mark,Thank you for your purchase. Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most effi ... Moon wpDataTable limitClosed   wpDataTables   Updated January 31, 2018 at 12:01pm   2 Most recent comment from Miloš Jovanović:HI Moon,Thank you for your purchase.8388608 bytes is 8M , which is the default limit in PHP. Update your post_max_size in php.ini to a larger value.The solution would be to go to your php.ini file a ... alanpsimmonds wpDataTables hangingClosed   wpDataTables   Updated January 31, 2018 at 9:59am   2 Most recent comment from Isidora Markovic:Hi Alan,Thank you for your purchase.There is a explanation in our documentation how to use Foreign key on this link.You will find that the only limitation is that the only possible editor input type ... kchatain importing url links from google sheetsClosed   wpDataTables   Updated January 31, 2018 at 9:58am   2 Most recent comment from Miloš Jovanović:Hi kchatain,Thank you for your purchase.Sorry to disappoint you but unfortunately importing 2 different url links in a same column is not possible at the moment, but if you enter links in a different ... hurrell02 Table condensed on IE11Closed   wpDataTables   Updated January 31, 2018 at 7:04am   13 Most recent comment from Isidora Markovic:Hi hurrell02,You are welcome.  I am glad that you found a solution. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a ... MarcelElbers can not configure chart anymoreClosed   wpDataTables   Updated January 30, 2018 at 8:29pm   15 Most recent comment from MarcelElbers:ok that could be a good explanation. Thanks from now on there should be no tables with out header anymore. Thanks. Frank Row GroupingClosed   wpDataTables   Updated January 30, 2018 at 4:33pm   8 Most recent comment from Isidora Markovic:Hi Frank,You are welcome.  If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon o ... James Powers Settings Panel will not loadClosed   wpDataTables   Updated January 30, 2018 at 10:04am   8 Most recent comment from Miloš Jovanović:Hi James,Good job on finding the solution.When the settings are not loading then almost 99% is the CURL installation.Glad to hear that everythig is working fine now.If you like our plugin and support ... carlyantor Freezing Columns on Data TableClosed   wpDataTables   Updated January 29, 2018 at 6:46pm   2 Most recent comment from Miloš Jovanović:Hi carlyantor,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment. We have a plan to i ... Ken Table Tools output only includes current pagination resultsClosed   wpDataTables   Updated January 29, 2018 at 5:41pm   2 Most recent comment from Isidora Markovic:Hi Ken,Thank you for your purchase.This functionality is based on 3rd party HTML5 library. There are some limitations in this library(like this one) that is explained in our documentation on this lin ... Carl Images from queryClosed   wpDataTables   Updated January 29, 2018 at 2:43pm   4 Most recent comment from Isidora Markovic:Hi Carl,You are welcome.You can change size of the image throw img tag like this: Rhonda Stark Receiving error while trying to update a table.Closed   wpDataTables   Updated January 29, 2018 at 2:25pm   14 Most recent comment from Miloš Jovanović:Hi Rhonda Stark,About the first question, a lot of users requested that if the column is not visible the editor input type should not be disabled by default because a lot of them use the option to edi ...