As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Alex Toh TEK installing formidable forms integration for wpdatatable pluginClosed   wpDataTables   Updated June 15, 2020 at 12:34pm   18 Most recent comment from Aleksandar Vuković:Hello AlexThe table fetches the data every time its loaded, both on front and on back-end.So if you're viewing the table and a new entry has been made in the form, you will need to refresh the pa ... Ricardo Zamora Google Language TranslatorClosed   wpDataTables   Updated June 15, 2020 at 12:31pm   13 Most recent comment from Aleksandar Vuković:Sorry about the inconvenience RicardoI checked with our developers again, and they said that it wouldn't be as simple as writing three lines of code. wpDataTables works with databases, ajax cal ... Oran Band Multiple Cell changes (Font, links etc.)Closed   wpDataTables   Updated June 15, 2020 at 9:32am   2 Most recent comment from Aleksandar Vuković:Hello OranThank you for your purchase.1. You could do it with some custom CSS only. You would need to apply the custom font like this: .wpDataTablesWrapper table.wpDataTable tr.even td, .wpDataTablesW ... Adriana Blandford converting WPtable markup to divClosed   wpDataTables   Updated June 11, 2020 at 1:36pm   2 Most recent comment from Aleksandar Vuković:Hello AdrianaI am sorry to disappoint you, but unfortunately something like this is not possible with the plugin's built-in features.Something like this can only be done with custom work, but pl ... Perla Humphrey Calculated table column not updatableClosed   wpDataTables   Updated June 11, 2020 at 11:12am   3 Most recent comment from Aleksandar Vuković:Hi again PerlaUnfortunately, you won't be able to use date columns in Formulas, as only integer and float values will work there.Now, the issue here is that you are trying to modify a view, and u ... FABIO Pdf exportClosed   wpDataTables   Updated June 11, 2020 at 10:32am   4 Most recent comment from Aleksandar Vuković:Hi again FabioWell, sure, you can take a look at Report Builder's documentation, and see how it works on our sandbox site. If you like what you see and if it will be of use to you, you can purch ... Ricardo Zamora Show xx entries and Search doesn't workClosed   wpDataTables   Updated June 11, 2020 at 9:33am   8 Most recent comment from Aleksandar Vuković:Oh, right, sorry RicardoYeah, you will need to do it again once the plugin updates.With every update, this has a chance to stop working again. Since we don't know with which plugin the bootstrap ... Carsten Kaestner Charts FilterClosed   wpDataTables   Updated June 10, 2020 at 5:42pm   2 Most recent comment from Aleksandar Vuković:Hello CarstenThank you for your purchase.If you want the charts to follow table filtering, then both the page and the chart need to be displayed on the same page. Also, for the filters to be shown, th ... samhaiden Front end editingClosed   wpDataTables   Updated June 10, 2020 at 4:38pm   2 Most recent comment from Aleksandar Vuković:Hello samhaidenThank you for your purchase.Unfortunately, only one MySQL table can be edited at a time. Queries from multiple tables with joins cannot be used as an editable feature, since SQL UPDATE ... Perla Humphrey Custom JS not workingClosed   wpDataTables   Updated June 10, 2020 at 4:17pm   8 Most recent comment from Aleksandar Vuković:Alright, PerlaIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Peter Lom Clear filter buttonClosed   wpDataTables   Updated June 9, 2020 at 1:55pm   4 Most recent comment from Aleksandar Vuković:You're welcome PeterIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Heather Wicksted Report BuilderClosed   wpDataTables   Updated June 9, 2020 at 12:59pm   2 Most recent comment from Aleksandar Vuković:Hello again HeatherCan you please show me the template used?Would you be able to download one of the templates from our documentation, and see if that works?If it works, there's something wrong ... Adrian Ghio UNION clause does not work on SLQ QueruClosed   wpDataTables   Updated June 9, 2020 at 11:49am   4 Most recent comment from Aleksandar Vuković:Hi again AdrianUnfortunately, if that doesn't work, you can prepare a MySQL view (a stored query), which will return the data that you need, call it e.g. “view1” and then build a wpDataTabl ... Adrian Ghio Spanish TranslationClosed   wpDataTables   Updated June 9, 2020 at 11:39am   5 Most recent comment from Aleksandar Vuković:Awesome AdrianThanks for letting me know.If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Laszlo Abraham Excel-like view errorClosed   wpDataTables   Updated June 9, 2020 at 11:32am   12 Most recent comment from Aleksandar Vuković:Yeah, I agreeWe have a couple more users for our other plugin - Amelia - that seem to find all bugs in it