Okay

Public Tickets

Tom Bintener Event not showing up in backendClosed   Amelia   Updated June 27, 2023 at 6:50am   15 Most recent comment from Marko Davidović:Hello Tom,Not each error is connected to Amelia.In your error log we have found errors that were tied to Amelia and those were fixed.Also on the link that you have sent us we get this notice Also whe ... Dino 30% OFFClosed Pre-purchase questions for Amelia   Updated June 27, 2023 at 6:45am   2 Most recent comment from Marko Davidović:Hello Dino, Thank you for your interest in our product.The prices are already lowered and you buy it at a discounted price already. So instead of for example 99 you pay 69 right away. So just click on ... Felipe Appointments not showingClosed   Amelia   Updated June 27, 2023 at 6:26am   5 Most recent comment from Marko Davidović:Hello Felipe,We are glad to hear that everything is fine now in regard to this. Also, I can see that my colleague has already responded to your ticket.If you have any more questions please open a new ... Tirol UpgradeClosed Pre-purchase questions for Amelia   Updated June 27, 2023 at 6:15am   2 Most recent comment from Marko Davidović:Hello Tirol, Thank you for reaching out to us.Sales and promotions do not apply to upgrades and renewals. This is for new licenses only, you can buy a new license with this discount.As for regular upg ... Mikhail WhatsApp message has not been sentClosed   Amelia   Updated June 27, 2023 at 6:11am   7 Most recent comment from Marko Davidović:Hello Mikhail,To be honest, we did not get the chance to take a look, but now we can see everything is working. So the most likely issue was not on our end since this was resolved.If you have any more ... Daniel Badanjak Change employee while booking package slotClosed   Amelia   Updated June 26, 2023 at 9:51pm   6 Most recent comment from Uroš Jovanović:Hello Gauthier,Thank you for reaching back out to us.I will fill in for Stanislav, we will continue or conversation on the following ticket.Looking forward to your reply on it. Dave Challenor Can I use Amelia with a children's softplay centre?Closed   Amelia   Updated June 26, 2023 at 7:36pm   2 Most recent comment from Uroš Jovanović:Hello Dave,Thank you for reaching out to us.For this purpose, I would suggest that you set up an event with different price categories, set up deposit payments, and also create a variety of events ba ... Stuxan 1 year of supportClosed Pre-purchase questions for Amelia   Updated June 26, 2023 at 7:24pm   2 Most recent comment from Uroš Jovanović:Hello Stuxan,Thank you for reaching out to us.You will be able to use the plugin even after 1 year expires, but you will not be able to update the plugin nor have the premium support that we offer wit ... Joas Schurer Set MetaData and Description:Closed   Amelia   Updated June 26, 2023 at 2:12pm   9 Most recent comment from Uroš Jovanović:Hello Joas,Thank you for reaching back out to us and for your patience.Unfortunately, there ar currently no such options with Amelia's built-in features. You can suggest that feature on the foll ... David Chalmers Filter query SQL wrong if using table joinClosed   wpDataTables   Updated June 26, 2023 at 12:55pm   4 Most recent comment from Aleksandar Vuković:Hey David.I would also advise creating a view since, as Milos mentioned, we're using a 3rd party PHP-SQL parser which is limited.Our developers are trying to improve it with every update, but wi ... Karl R Englund Problem with drop ListsClosed   wpDataTables   Updated June 26, 2023 at 12:07pm   2 Most recent comment from Uroš Jovanović:Hello Karl,Thank you for reaching out to us.Can you please let me know which version of the wpDataTables plugin you have installed on your website?Looking forward to your reply. Keith licenesClosed Pre-purchase questions for wpDataTables   Updated June 26, 2023 at 11:49am   2 Most recent comment from Uroš Jovanović:Hello Keith,Thank you for expressing interest in the wpDataTables plugin.Please check out our pricing page to see the difference between different licenses.For your purposes, I would suggest that y ... Angelo AppointmentClosed   Amelia   Updated June 26, 2023 at 11:46am   15 Most recent comment from Uroš Jovanović:Hello Angelo,Thank you for reaching back out to us.All Amelia's users are saved in the database, and databases don't allow multiple users to have the same email. The only way you can do this ... Ariane Gordijn Google Calendar Sync not workingClosed   Amelia   Updated June 26, 2023 at 11:35am   17 Most recent comment from Aleksandar Vuković:Hi again Ariane.Access Amelia/Notifications and click on the " Show Email Placeholders" button. Then hover over the custom field to see which one is the correct one.Click on the custom field placehold ... Bjorn Payment linkClosed   Amelia   Updated June 26, 2023 at 11:27am   8 Most recent comment from Uroš Jovanović:Hello Bjorn,If you have enabled the payment links for the specific service as well as the Stripe payment method for that specific service, the payment link placeholder will be configured by default.Do ...