We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

coltding Table edit capabilityClosed   wpDataTables   Updated October 4, 2017 at 9:25am   4 Most recent comment from Miloš Jovanović:HI coltding,Hope that everything is working fine.Best regards. lee2ulyn Connect to Remote MySql DBClosed Pre-purchase questions for wpDataTables   Updated October 3, 2017 at 5:06pm   5 Most recent comment from lee2ulyn:Thanks again for the quick reply.. I will check out the PHP..Tommy Raul Chart with server side processing only return 10 recordsClosed   wpDataTables   Updated October 3, 2017 at 4:46pm   6 Most recent comment from Miloš Jovanović:Hi Raul,The "issue" is that the table must be server side in order for follow table filtering option to work.When the Follow table filtering option is checked the chart will always display the data t ... Martin Removal of "<< < 1 > >>" from displayed tableClosed   wpDataTables   Updated October 3, 2017 at 4:28pm   4 Most recent comment from Miloš Jovanović:Hi Martin,I hope that we will release the next update in the next few weeks.Probably 3 weeks.You are welcome.Best regards. Richard Aarnink using Functions in query to pass variable to viewClosed   wpDataTables   Updated October 3, 2017 at 11:01am   4 Most recent comment from Isidora Markovic:Hi Richard,Sorry to disappoint you but unfortunately variables in mysql queries are not supported.But you can use placeholders.You can take a look at our documentation about placeholders here. Adrian Olivas Data inputClosed   wpDataTables   Updated October 3, 2017 at 10:11am   2 Most recent comment from Isidora Markovic:Hi adoliv,Thank you for your purchase.This is not possible with built in features of plugin. Please note that customization questions like this one are not covered in the included support for the p ... Albert LicenceClosed Pre-purchase questions for wpDataTables   Updated October 3, 2017 at 9:01am   4 Most recent comment from [deleted]:Hi Albert,Yes, same thing. Except Extended licence should be used for commercial website as I know. You can read here about Regular License and Extended License.Here is the main difference between th ... napkinfinance When will 2.0 be out of betaClosed   wpDataTables   Updated October 3, 2017 at 8:58am   14 Most recent comment from Miloš Jovanović:Hi napkinfinance,Glad that you were able to solve the issue.Error like this refers to the zip archive so can you please check do you have zip archive installed on your server.Best regards. Charly DYEL Can't create any tableClosed   wpDataTables   Updated October 3, 2017 at 7:51am   10 Most recent comment from Isidora Markovic:Hi Charly,You are welcome.  Glad that we solved the issue. If you have any more issues feel free to open a new ticket, we will gladly help. We'd greatly appreciate it if you could take a minute a ... Luis Orlando TranslationClosed   wpDataTables   Updated October 2, 2017 at 2:20pm   4 Most recent comment from Miloš Jovanović:Hi Luis,You are welcome.This will be included for the future updates.If you like our plugin and support we'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this  ... Iain api connectionClosed Pre-purchase questions for wpDataTables   Updated October 2, 2017 at 1:48pm   2 Most recent comment from [deleted]:Hi Iain,Thank you for your inquire. Could you please explain me in more details what are you trying to achieve? Frank German translation incompleteClosed   wpDataTables   Updated October 2, 2017 at 12:48pm   4 Most recent comment from [deleted]:Hi Andrey,We released major redesigned version of the plugin so older translation that we had is no valid any more. Best way to have german translation is to use updated english version and create g ... Rohit10desai how do i change the colour on the text in the columnsClosed   wpDataTables   Updated October 2, 2017 at 11:36am   6 Most recent comment from Isidora Markovic:Hi Rohit10desai,I try to access with credentials that you provide but i can't access it. Can you check this? (attachment) tcgirl Clickable Entry IDClosed   Formidable Forms integration for wpDataTables   Updated October 2, 2017 at 10:58am   2 Most recent comment from [deleted]:Hi tcgirl,Thank you for the purchase.Unfortunately something like this is not possible out of the box but it can be done with some JS and PHP custom coding. If you are familiar with JS and PHP someth ... napkinfinance We want to provide charts and tables to a partner siteClosed   wpDataTables   Updated October 2, 2017 at 9:26am   2 Most recent comment from Miloš Jovanović:Hi napkinfinance,Thank you for your purchase.Sorry to disappoint you but unfortunately something like this is not possible with the plugin build in features at the moment and using WP Rest Api would ...