Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Michael Event List not loading on pageClosed Pre-purchase questions for Amelia   Updated October 24, 2023 at 6:32am   4 Most recent comment from Marko Davidović:Hello Michael,You can create different tickets for events and you can name them as you wishBut as we said you can not test everything in the free version of the plugin.Best regards.  Shantanu Baviskar How to switch from USD to AED as currency the right way?Closed   Amelia   Updated October 24, 2023 at 6:08am   2 Most recent comment from Marko Davidović:Hello Shantanu, Thank you for reaching out to us. You need to change the prices manually and to set them manually in Amelia and the currency as well. We do not have multicurrency option and we do not ... Matthew Mason Bulk Coupon CodesClosed   Amelia   Updated October 24, 2023 at 6:04am   4 Most recent comment from Marko Davidović:Hello Matthew, I'm afraid that we didn't quite get what you want to achieve exactly. This is the way this option work and there is no other way of doing this in Amelia. This is how coupons w ... Sergio path of uploaded imagesClosed Pre-purchase questions for Amelia   Updated October 24, 2023 at 5:31am   4 Most recent comment from Marko Davidović:Hello Sergio,We will take a look at this now and as soon as we have more information we will contact you again on this ticket. Philipp Translate Booking formClosed   Amelia   Updated October 24, 2023 at 5:12am   6 Most recent comment from Marko Davidović:Hello Philipp,Yes, you need to create a page with a specific language so that Amelia can know on what language needs to be translated.Should you have any further inquiries, we kindly request that you ... Radouane Kaddiri demosClosed   Amelia   Updated October 23, 2023 at 1:56pm   3 Most recent comment from Stefan Petrov:Hello Radouane,Thanks for reaching out to us. Unfortunately, there is no possibility of using our demos. We are using the demo sites for testing purposes and also as a presentation of Amelia's fe ... Roman Brunner Customer Emails getting sent with false informations to every customer!Closed   Amelia   Updated October 23, 2023 at 12:18pm   7 Most recent comment from Uroš Jovanović:Hello Roman,Glad to hear that.Please let me know if you have any other questions. MAXIME BOUDIAF Deleting tag for eventClosed   Amelia   Updated October 23, 2023 at 12:10pm   2 Most recent comment from Uroš Jovanović:Hello Maxime,Thank you for reaching out to us.The only way for deleting Events' tags is in your database, unfortunately. There isn't a possibility of deleting them in the WP back-end. So, y ... Paul Pre-sales questionsClosed Pre-purchase questions for Amelia   Updated October 23, 2023 at 11:58am   2 Most recent comment from Uroš Jovanović:Hello Paul,Thank you for reaching out to us.1. You can do so with the following plugin.2. Words can be changed using POEDIT or Loco Translate for example very easily. I suggest you install Loco ... Cezary Panel doradcyClosed   Amelia   Updated October 23, 2023 at 10:40am   22 Most recent comment from Uroš Jovanović:Hello Cezary,Thank you for reaching out to us.This is because the capacity that is shown for services is basically the {minimum capacity}/{maximum capacity} and that is why it is displayed this way.It ... Sarah Invoice for CustomersClosed   Amelia   Updated October 23, 2023 at 9:08am   4 Most recent comment from Uroš Jovanović:Hello Sarah,Glad to be able to assist you.Please let me know if you have any other questions. Vlad Emails sent to customersClosed   Amelia   Updated October 23, 2023 at 9:01am   5 Most recent comment from Jana:Jana Richelshagen ist eine hochqualifizierte Expertin für Psychotherapie, Coaching und öffentliche Kommunikation. Mit einem tiefen Verständnis der menschlichen Psychologie hilft sie ihren Klienten, ... Dustin Amelia is No longer working properlyClosed   Amelia   Updated October 23, 2023 at 7:40am   2 Most recent comment from Marko Davidović:Hello Enri Mar, Thank you for reaching out to us.We are not sure that this is possible. We have forwarded your ticket to our level 2 agents and as soon as we get some feedback from them we will conta ... Andrei Code to prefill booking fields via url parametersClosed   Amelia   Updated October 23, 2023 at 7:35am   2 Most recent comment from Marko Davidović:Hello Andrei, Thank you for reaching out to us.This is possible already when customer is connected to Wp user the data field will be populated automatically. We have option called Automatically crea ... Sofie Amelia is not adding a new WordPress user when a customer set an appointmentClosed   Amelia   Updated October 23, 2023 at 7:23am   10 Most recent comment from Stefan Petrov:Hello Sofie,I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond to ...