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Public Tickets

Lorenzo Panel CustomerClosed   Amelia   Updated July 1, 2024 at 12:07pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Make sure that you have appointments booked (with some new mail not with admin or employee mail since this will create conflict of roles) you can not log ... Lorenzo EmailClosed   Amelia   Updated July 1, 2024 at 12:05pm   4 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gla ... Philipp Booking with Mollie open payment status is sent with approved notificationClosed   Amelia   Updated July 1, 2024 at 11:53am   17 Most recent comment from Uroš Jovanović:Hello Philipp,Thank you for clearing that up.I hope that it will be implemented in the near future, but there is no ETA on when it will be implemented.In the meantime, please let me know if you have a ... Ron can't add employeeClosed Pre-purchase questions for Amelia   Updated July 1, 2024 at 11:45am   2 Most recent comment from Stefan Petrov:Hi Ron,Unfortunatelly, the lite version has limitations, so you wont be able to add / edit employees. You would need to have a full license in order to use the features. Feel free to check them on thi ... Shane Rispin Payment errorsClosed   Amelia   Updated July 1, 2024 at 11:42am   2 Most recent comment from Stefan Petrov:Hi Shane,Thanks for reaching out to us. It's pretty straightforward. First of all, you need to make sure that your license is activated. Go to the Activation settings, insert your purchase code t ... Ron Use amelia to book spaces, not peopleClosed Pre-purchase questions for Amelia   Updated July 1, 2024 at 11:38am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, Amelia's services can not work without employees. So what you set in employee work hours those work hours will show as available on the booking ... Martinez Notifications not sentClosed   Amelia   Updated July 1, 2024 at 11:36am   8 Most recent comment from Marko Davidović:Hello again,Hopefully, all will stay fine and there will be no more issues.We wish you all the best and hope you have a wonderful day ahead.  Jeroen Bos Searching appointments by customer nameClosed   Amelia   Updated July 1, 2024 at 11:17am   4 Most recent comment from Stefan Petrov:Hi Jeroen,It has been sent to this email. You should receive an email with the link. Please, let me know if it works. Keith Byrne Polyfill Malware WarningClosed   Amelia   Updated July 1, 2024 at 10:52am   21 Most recent comment from Marko Davidović:Hello Elisabeth,You are most welcome we are glad that everything is working now and this should be removed with the update that we should be released tomorrow.We wish you all the best and hope you ha ... Guillaume Lahaye File contains suspected malware URLClosed   Amelia   Updated July 1, 2024 at 10:10am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.! We just got the feedback from our developers and they have told us that the fix is confirmed for an upcoming update in version 7.6.2 and they will remo ... Corey Sargent configure email notifications help pleaseClosed   Amelia   Updated July 1, 2024 at 7:59am   6 Most recent comment from Stefan Petrov:Hi Corey,You are welcome. Of course, looking forward to hearing from you regarding other questions or issues.Have a nice day! Lindsay Can't filter by Customer in Appts since new versionClosed   Amelia   Updated July 1, 2024 at 7:22am   8 Most recent comment from Stefan Petrov:You are welcome, Lindsay.Thanks for the feedback. We are looking forward to fixing this as soon as possible.Apologies for the inconvenience. Kevin Notification emailClosed   Amelia   Updated July 1, 2024 at 7:15am   3 Most recent comment from Stefan Petrov:Hi Kevin,Thanks for reaching out to us. This depends on the payment method that you've configured primarily, but this information is visible in the backend, for each appointment separately. For e ... Pornsak Songpattanakul SMS notifications UndeliveredClosed   Amelia   Updated July 1, 2024 at 6:31am   2 Most recent comment from Marko Davidović:Hello again,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3676719/For future reference, please don't open m ... Florian Delangle Site relocationClosed Pre-purchase questions for Amelia   Updated July 1, 2024 at 6:18am   2 Most recent comment from Stefan Petrov:Hi Florian,Thanks for reaching out to us. There is no need to purchase a new license since you can use the same license on a different website. You can choose between one domain or multiple domains, i ...