Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

varia bonora PackagesClosed   Amelia   Updated October 24, 2023 at 11:32am   2 Most recent comment from Stefan Petrov:Hello varia,Thanks for reaching out to us.Packages can have a custom duration set according to your needs, but once they are finished, they can't be renewed automatically, which means that you ne ... Syed Omar Saving filtersClosed   Powerful Filters for wpDataTables   Updated October 24, 2023 at 11:32am   2 Most recent comment from Miloš Jovanović:Hi Syed,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Manjeet How to create multiple keysClosed   wpDataTables   Updated October 24, 2023 at 11:27am   2 Most recent comment from Miloš Jovanović:Hi Manjeet,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to re ... Yannick Can you increase the length of the table title input areaClosed   wpDataTables   Updated October 25, 2023 at 10:26am   3 Most recent comment from Miloš Jovanović:Hello,We have an update from our developers, they advised you can try this Custom CSS instead : .wpdt-c .wdt-datatables-admin-wrap .wdt-table-name {    max-width: 2000px !important;    width: 1300 ... Raoul business hoursClosed   Amelia   Updated October 24, 2023 at 11:09am   4 Most recent comment from Stefan Petrov:Hello Raoul,Thanks for the feedback, you are welcome.If you have any other questions, please feel free to open a new ticket and we will gladly help you there.Have a nice day! Vachirawit Outlook Calendar Integration problemClosed   Amelia   Updated October 24, 2023 at 10:46am   4 Most recent comment from Uroš Jovanović:Hello Vachirawit,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... Sergio Approved after Paypal puchaseClosed   Amelia   Updated October 24, 2023 at 10:38am   4 Most recent comment from Uroš Jovanović:Hello Sergio,Thank you for the update on this.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Nael Les E-mails de Confirmation sont envoyés aux mauvais employés et les clients reçoivent les mauvaises informationsClosed   Amelia   Updated October 24, 2023 at 10:28am   2 Most recent comment from Marko Davidović:Hello Nael, Thank you for reaching out to us.Please note that the official support language is English, and we have to use Google Translator to try and understand other languages. Since a lot can be ... Philippe Lotton Issue to link a Google spreadsheetClosed   wpDataTables   Updated October 24, 2023 at 10:23am   2 Most recent comment from Miloš Jovanović:Hello,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Julia JuliaClosed   Amelia   Updated October 24, 2023 at 7:46am   4 Most recent comment from Marko Davidović:Hello Julia,No, unfortunately, currently, this feature is not built-in in Amelia. In light of this, we encourage you to kindly consider submitting this valuable suggestion as a feature request through ... Enri Mar Time of an eventClosed   Amelia   Updated October 24, 2023 at 7:29am   4 Most recent comment from Marko Davidović:Hello Enri Mar,You are most welcome, and we are glad that we were able to help you. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are ... Jeremy Hanke Services (duration)Closed   Amelia   Updated October 24, 2023 at 7:24am   2 Most recent comment from Marko Davidović:Hello Jeremy, Thank you for reaching out to us.If your notifications sometimes work, and sometimes don't, the issue could be related to a timeout on the server. There's a way to force Amelia ... Marc Garcia Custom Field & FormsClosed   Amelia   Updated October 24, 2023 at 7:02am   4 Most recent comment from Marko Davidović:Hello Marc,You are most welcome, and we are glad if we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gl ... Michael Event List not loading on pageClosed Pre-purchase questions for Amelia   Updated October 24, 2023 at 6:32am   4 Most recent comment from Marko Davidović:Hello Michael,You can create different tickets for events and you can name them as you wishBut as we said you can not test everything in the free version of the plugin.Best regards.  Shantanu Baviskar How to switch from USD to AED as currency the right way?Closed   Amelia   Updated October 24, 2023 at 6:08am   2 Most recent comment from Marko Davidović:Hello Shantanu, Thank you for reaching out to us. You need to change the prices manually and to set them manually in Amelia and the currency as well. We do not have multicurrency option and we do not ...