Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Jonas Oya Import coupon list (CSV)Closed   Amelia   Updated October 30, 2023 at 1:42pm   2 Most recent comment from Stefan Petrov:Hello Jonas,Thanks for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can only export the list of coupons from the Finance tab. Please fe ... Sander Setting up event notifications for event tagClosed   Amelia   Updated October 30, 2023 at 1:40pm   2 Most recent comment from Uroš Jovanović:Hello Sander,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://featu ... Varun Remove logout in customer panelClosed   Amelia   Updated October 30, 2023 at 12:45pm   2 Most recent comment from Stefan Petrov:Hello Varun,Thanks for reaching out to us.When you say "logout" i suppose you mean to remove the logout function from the customer panel?There is no option to hide this by default, but you can use th ... RAMON PEREZ Advance Table FeaturesClosed Pre-purchase questions for wpDataTables   Updated October 30, 2023 at 12:22pm   2 Most recent comment from Miloš Jovanović:Hi Ramon,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Abigail Welborn Filtering rows based on dataClosed   wpDataTables   Updated October 30, 2023 at 11:42am   2 Most recent comment from Miloš Jovanović:Hi Abigail, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Michael Recurring BookingClosed   Amelia   Updated October 30, 2023 at 9:45am   2 Most recent comment from Stefan Petrov:Hello Michael,Thanks for reaching out to us.Unfortunately, currently, setting up recurring appointments is available for daily, weekly, and monthly recurrence.Please feel free to search through our f ... Ramiro Add custom fields to the event creation form.Closed   Amelia   Updated October 30, 2023 at 9:41am   2 Most recent comment from Stefan Petrov:Hello Ramiro,Thanks for reaching out to us.Unfortunately, currently, there is no option to add the custom field with the option to insert the label. All the custom fields need to have the label alread ... Cathy Shortt Rest API issue with version 6.7 need to roll back a versionClosed   Amelia   Updated October 30, 2023 at 9:27am   12 Most recent comment from Stefan Petrov:Hello Urs,I will forward this to the management. A lot of users are reporting the issue with the RestAPI, so we usually just send the fix after the issue has been reported.Also, I see that you've ... Vladimir Setting the time on the formClosed Pre-purchase questions for Amelia   Updated October 30, 2023 at 9:22am   2 Most recent comment from Stefan Petrov:Hello Vladimir,Thanks for reaching out to us.Yes, this is possible, but it requires a bit of configuration. First, you would need to set the Default Time Slot Step step to 5 minutes. Then, the serv ... Daniel McNamara time pricing increaseClosed Pre-purchase questions for Amelia   Updated October 30, 2023 at 9:18am   6 Most recent comment from Stefan Petrov:You are welcome, Daniel.Feel free to explore more regarding Amelia and reach out to us if you have any other questions/issues.Have a nice day! Holger Error message not shownClosed   Amelia   Updated October 30, 2023 at 7:59am   8 Most recent comment from Stefan Petrov:Hello Holger,Thanks for the feedback.The ticket will be closed, but, if you have any other questions, feel free to open a new ticket and we will gladly help you there.Have a nice day! Namika How do i connect to my booking data via SQL?Closed   Amelia   Updated October 30, 2023 at 7:38am   4 Most recent comment from Stefan Petrov:Hello Namika,Sorry for the late reply. The most commonly used tool to manipulate the database is phpmyAdmin. This is useful if you have to edit/add /remove something from the database, for example, us ... Luis Fernando Coupon Code Doesn´t Apply Payment on SiteClosed   Amelia   Updated October 30, 2023 at 6:41am   2 Most recent comment from Marko Davidović:Hello Luis, Thank you for reaching out to us.Yes, unfortunately, at this time you can not see if someone used a coupon or not. This is not built in in Amelia at the moment. In light of this, we encou ... Snezhana Batova Update to PluginClosed   Amelia   Updated October 30, 2023 at 6:21am   4 Most recent comment from Marko Davidović:Hello Snezhana,Can you please check what are the prices in the employee modal in assigned services? And also make sure to purge the cache. As for password reset we have sent you a password recovery m ... John Hudepohl access to AmeliaClosed   Amelia   Updated October 30, 2023 at 5:32am   2 Most recent comment from Marko Davidović:Hello John, Thank you for reaching out to us.Can you please check in WordPress users if you have several roles added to this user? For example admin and employee or employee and customer. etc. Or if ...