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Public Tickets

Larry Coupons & Partial PaymentsClosed   Amelia   Updated July 8, 2024 at 10:22am   2 Most recent comment from Stefan Petrov:Hi Larry,Thanks for reaching out to us.Please, find the answers below1) Am I correct that there is no way to apply a coupon to an order once the customer has submitted it?That's correct. Once t ... Bernhard van Ham New Amelia/WooCommerce connection brokenClosed   Amelia   Updated July 8, 2024 at 10:07am   2 Most recent comment from Uroš Jovanović:Hello Bernhard,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as ... solo How to create a time slot from 06 am to 1 amClosed   Amelia   Updated July 8, 2024 at 10:03am   2 Most recent comment from Uroš Jovanović:Hello,Thank you for reaching out to us.For that purpose, you will need to configure the working hours as follows:One day: 6am - 12amNext day: 12am - 1am.Please let me know if that works for you or not ... Andrés Service pack and compatibilityClosed Pre-purchase questions for Amelia   Updated July 8, 2024 at 9:53am   4 Most recent comment from Uroš Jovanović:Hello Andrés,Thank you for the update on this.Please check the following article for this purpose.And yes, it can be combined with WooCommerce. Against The Odds Unable to edit Amelia CustomersClosed   Amelia   Updated July 8, 2024 at 9:33am   15 Most recent comment from Stefan Petrov:You are welcome.Please, let us know if you have any other questions or issues on a new ticket.Have a nice day! Julien Wrong Panel in Amelia Profile SettingsClosed   Amelia   Updated July 8, 2024 at 9:22am   4 Most recent comment from Uroš Jovanović:Hello Julien,Thank you for the credentials.We have noted this issue and passed it to or developers to have it resolved.In the meantime, please let me know if you have any other questions. Bouke Koning Selling couponsClosed Pre-purchase questions for Amelia   Updated July 8, 2024 at 9:21am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently this feature is not available in Amelia. We don't have gift vouchers but we have an option for creating discount codes. Thes ... Alexis Roman free plan trialClosed Pre-purchase questions for Amelia   Updated July 8, 2024 at 8:41am   2 Most recent comment from Stefan Petrov:Hi Alexis,Thanks for reaching out to us. The free version has some limitations so you will not be able to full test all the options.  We recommend checking out our full version. We offer 15 day money ... Promsy Célia Problem with depositClosed   Amelia   Updated July 8, 2024 at 8:17am   4 Most recent comment from Stefan Petrov:Hi,The deposit option is not mandatory, while the payment option must be enabled (at least "on site"). Since you are using the online payment method, the whole amount will be requested automatically.� ... AJ Vargas Events are not showing on a new page.Closed   Amelia   Updated July 8, 2024 at 8:02am   4 Most recent comment from Stefan Petrov:Hi AJ,It's pretty simple, you just need to provide the WP admin credentials (username and password) along with the URL of the page, so I can log in to take a better look.  Ronald Marcelo CalendarioClosed   Amelia   Updated July 8, 2024 at 7:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.When you have several questions or issues which are not related to the title of the active ticket, please open a new ticket, and we will help you there. I ... pmtd The number of people cannot be displayed in the "Taking anyone with you" step.Closed   Amelia   Updated July 8, 2024 at 6:52am   4 Most recent comment from Uroš Jovanović:Hello,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version of Ame ... Tolga Altas Do not display "Paid" when making on-site payments for eventsClosed   Amelia   Updated July 8, 2024 at 5:54am   2 Most recent comment from Marko Davidović:Will do.Best regards.  Paul Overlapping/Spanning BreaksClosed   Amelia   Updated July 8, 2024 at 5:10am   4 Most recent comment from Marko Davidović:Hello again, You can not since the time interval is cut. The 7 hours must be set in one straight time interval. This is the time length of the appointment and if you cut in in half you can not offer i ... Audrey Mertens Replace an employé by another without losing his appointements plannedClosed   Amelia   Updated July 8, 2024 at 5:10am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. You need to create a new employee and set his work hours then you will need to manually reassign all of the appointments of that employee. You need to ed ...