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Public Tickets

Isabel Lapaz license shown to my clientsClosed   Amelia   Updated September 1, 2020 at 11:25am   4 Most recent comment from Aleksandar Vuković:Hello again IsabelI'll forward your suggestion to our development team. Ramiro login integrationClosed   Amelia   Updated September 1, 2020 at 10:52am   2 Most recent comment from Aleksandar Vuković:Hello RamiroAmelia's Customer (and Employee) Panel log-in is different from any other log-in you have on your site (WordPress log-in, WooCommerce log-in, Memberpress log-in, or any other log-in y ... jean-philippe BLOCH white pageClosed   Amelia   Updated September 1, 2020 at 10:49am   3 Most recent comment from [deleted]:Hello jean-philippe BLOCH, This can be a conflict with another plugin that you have on your website. Unfortunately, issues like conflicts with third party plugins or themes are always possible due ... Gabriel Desjardins Questions about programmingClosed   Amelia   Updated September 1, 2020 at 10:47am   6 Most recent comment from Aleksandar Vuković:You're welcome, GabrielIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Lance Redgrave Data is not visible to logged in userClosed   wpDataTables   Updated September 1, 2020 at 10:42am   5 Most recent comment from Aleksandar Vuković:If you see the column in the drop-down, it should be enough.However, using a query like this may cause some issues.Please prepare a MySQL view (a stored query), which will return the data that you ... Miriam Michalak Employee Panel time incorrectClosed   Amelia   Updated September 1, 2020 at 9:54am   5 Most recent comment from [deleted]:Glad to see that, thank you for letting us know. You are welcome, Miriam. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Paul Anderson Amelia booking issuesClosed   Amelia   Updated September 1, 2020 at 9:49am   8 Most recent comment from Aleksandar Vuković:You're welcome PaulIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. claudia BUFFER TIME 10 MINUTES?Closed   Amelia   Updated September 1, 2020 at 8:59am   2 Most recent comment from [deleted]:Hello Claudia, You need to change the Default time slot step option in Amelia -> Settings -> General to 10 minutes, and you will be able to created buffer times that long. This option applies to cr ... Tatiana Gonzalez Custom paymentsClosed Pre-purchase questions for Amelia   Updated September 1, 2020 at 8:56am   2 Most recent comment from [deleted]:Hi Tatiana,Thanks for your interest.This should be possible with WooCommerce integration, we have Woo commerce integration for payments, that you can use, but you can not connect Amelia directly to Me ... Miriam Michalak Backend events not loadingClosed   Amelia   Updated September 1, 2020 at 8:33am   6 Most recent comment from [deleted]:Hello Miriam, Thank you for the credentials. I logged in and I can see the events properly, please look at the attachment. Please login with the credentials that you sent me and see if you can see ... Miriam Multiple tabsClosed   wpDataTables   Updated September 1, 2020 at 8:01am   2 Most recent comment from Aleksandar Vuković:Hello MiriamThank you for your purchase.Unfortunately, only the first sheet (tab) will be pulled from Excel files.You would either need to create separate Excel files for every tab, or copy all data i ... Emerence Degroote Events - description about the eventsClosed   Amelia   Updated September 1, 2020 at 7:14am   2 Most recent comment from Aleksandar Vuković:Hello EmerenceI'm not sure what you mean. If you created events, you need to create a page where they will be displayed using [ameliaevents] shortcode. Also, each event has a description, so you ... Beatriz Problem with email .com.paClosed   Amelia   Updated August 31, 2020 at 5:28pm   5 Most recent comment from [deleted]:No worries, it happens. You are welcome, Beatriz .  You can connect employees from website A and website B to the same Google calendar, and they will get appointments from both websites in their Goog ... Kyle Bailey Tag EditingClosed   Amelia   Updated August 31, 2020 at 5:13pm   2 Most recent comment from [deleted]:Hello Kyle Bailey, You can edit or delete Event Tags in the database, only. There isn't a possibility to edit and delete them in the back-end of Amelia, unfortunately. You need to access your ... Jacob Eggebeen New user password?Closed   Amelia   Updated August 31, 2020 at 4:18pm   4 Most recent comment from [deleted]:Hello Keith, Customers get email from WP if the option Automatically create Amelia Customer user  in Amelia -> Settings -> Roles Settings -> Customer is enabled, so they are automatically created ...