Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Marc Hammoud How to copy an event?Closed   Amelia   Updated August 26, 2020 at 4:42pm   4 Most recent comment from [deleted]:Hello Willem, I will add your vote for this feature request in our list. If you have any other questions or concerns feel free to open a new ticket and we will gladly help. Jay Kersten Plugin does not show on the pageClosed   Amelia   Updated August 26, 2020 at 4:20pm   2 Most recent comment from [deleted]:Hello Jay Kersten,Thank you for your purchase. As I can see Amelia is loading endlessly on the page you provided here.  When you just get the spinning wheel, without it ever loading, it usually indi ... Александр Кравчук таблицы перестали работать, сайт рухнулClosed   wpDataTables   Updated August 26, 2020 at 1:44pm   2 Most recent comment from Aleksandar Vuković:Hello again АлександрLike mentioned in my previous ticket, we don't speak Russian, so please translate your further responses.Did you maybe update WordPress to 5.5? If you did, wpDataTa ... David I can't find a way to change the email in my account and I'm about to lose the email.Closed   Amelia   Updated August 26, 2020 at 11:32am   8 Most recent comment from [deleted]:Hello David, I replied to your email as well. You asked us to change your license to this email [email protected] and in our database that is already the email saved for the owner of the licen ... My Medicine How to maintain a test and productions environment?Closed   Amelia   Updated August 26, 2020 at 10:59am   2 Most recent comment from [deleted]:Hello there, You can activate Amelia Basic license on one domain only, so you can activate it on your production website, and you don't need to activate it on a test one. If you have any furthe ... Rez User roles for employeeClosed Pre-purchase questions for Amelia   Updated August 26, 2020 at 10:44am   2 Most recent comment from [deleted]:Hi Rez, Thanks so much for your interest in Amelia. You need to create employees in Amelia plugin, and you will see an option to connect employee with WordPress user, either existing one or to create ... Natalie Yarbrough Issues with wpData TablesClosed   Master-Detail Tables for wpDataTables   Updated August 26, 2020 at 10:30am   13 Most recent comment from Aleksandar Vuković:You're welcome, NatalieIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Stine Bjerregaard Styling open daysClosed   Amelia   Updated August 26, 2020 at 10:19am   6 Most recent comment from Aleksandar Vuković:You're welcome, StineIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. manis GoToWebinarClosed Pre-purchase questions for Amelia   Updated August 26, 2020 at 9:56am   2 Most recent comment from Miloš Jovanović:Hi manis,Thank you for your inuquire.At the moment we do not have in plan to add GoToWebinar integration because there are more requested features.As for the Zapier you can check out this link to see ... Pedro Rego Employee profile detailsClosed Pre-purchase questions for Amelia   Updated August 26, 2020 at 9:54am   4 Most recent comment from [deleted]:Hi Pedro,Glad to hear you are interested. Unfortunately, we are not abele to provide free trail, but  on our sandbox website: https://sports.wpamelia.compa/ you can try both front-end and back-end.� ... manis Zoom integrationClosed Pre-purchase questions for Amelia   Updated August 26, 2020 at 9:49am   6 Most recent comment from [deleted]:Hi Manis,We haven't particularly tested it with GoToWebinar, but if you make an event in Amelia you can send all the information when someone books the event via web-hooks, actions that trigger t ... serhan buyukiscan possibilities to customize or extend the plugin functionalityClosed Pre-purchase questions for Amelia   Updated August 26, 2020 at 9:18am   2 Most recent comment from Miloš Jovanović:Hi serhan,Thank you for your inquire.We do have some web hooks and you can check them out on this link.What we alse have is a few JS hooks that is triggered depends on the view: window.beforeAddToCa ... Alan Amelia - Elementor TabsClosed   Amelia   Updated August 27, 2020 at 12:48pm   5 Most recent comment from [deleted]:Thank you, Alan. Our developers checked this out and they said it seems like there is a conflict if there are more different events shortcodes on one page , hence the error occurs and they will fix th ... Bogdan Files left on database after uninstallClosed Pre-purchase questions for Amelia   Updated August 25, 2020 at 5:57pm   3 Most recent comment from Bogdan:Thank you, Bogdan. Paul Nuttall Events Grid ViewClosed   Amelia   Updated August 25, 2020 at 3:41pm   2 Most recent comment from [deleted]:Hello Paul, Thank you for your purchase. There isn't a possibility of displaying events in a grid view or any other view, they can be shown in a list only with Amelia's current built-in f ...