Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Kazuki upgrading accountClosed   Amelia   Updated August 31, 2021 at 10:33am   11 Most recent comment from [deleted]:Hi Kazuki!Thank you so much for kindness and understandingIf you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help. Matt Travers Meta Key Meta Value In To Different ColumnsClosed   wpDataTables   Updated August 31, 2021 at 10:05am   2 Most recent comment from Aleksandar Vuković:Hello Matt.You will need to do something like explained here: https://dba.stackexchange.com/questions/45532/create-multiple-columns-from-a-single-column-filtering-criteriaPersonally, I'd go for ... Ken Whitinger Reschedule paid customer appointment timeClosed   Amelia   Updated August 31, 2021 at 8:49am   5 Most recent comment from [deleted]:Hi Ken!Thank you for contacting backRescheduling group appointments can be a bit tricky, as they are mostly booked from the frontend, or done by a customer / client of yours.You would need to cancel t ... Contactmanger https://technologywolf.net/ Accpeted guest postClosed Pre-purchase questions for Amelia   Updated August 31, 2021 at 7:20am   1 Most recent comment from Contactmanger:Hello, These sites are all extremely high quality and there is a variation of niches. All of these sites are accepting guest posts and link insertions.  Websites:- https://www.bbc.com/  DA 95 Or ... Holly Neumann Google calendarClosed   Amelia   Updated August 31, 2021 at 6:54am   32 Most recent comment from Aleksandar Vuković:You're welcome Holly.This is very rare, and it's usually displaying as "Forbidden" or "Not Acceptable", so I suppose my colleagues didn't remember to try this workaround. We'll add ... Kevin Quick question: priority when several employees are available for the same service and the same time slot.Closed   Amelia   Updated August 30, 2021 at 11:05pm   8 Most recent comment from [deleted]:Kevin,I see.We don't have any statistics on that so we cannot really say how probability will work for your particular case, but there should be no preferences when it comes to random Employee se ... de Guigné SMS / Double RDVClosed Pre-purchase questions for Amelia   Updated August 30, 2021 at 10:35pm   2 Most recent comment from [deleted]:Hi, de Guigné,Thank you for your inquiry.The official language of our support is English, so I will have to use Google translate for our communication. I would like to apologize for the possible mis ... Athar HelpClosed   Amelia   Updated August 30, 2021 at 9:42pm   2 Most recent comment from [deleted]:Hi again, Athar,I responded to these questions under the other ticket that you have, so I believe there's no need to duplicate the same information.Best Regards. Gert Nestorowicz Custom FieldsClosed   Amelia   Updated August 30, 2021 at 9:07pm   2 Most recent comment from [deleted]:Hi, Gert,Thank you for choosing Amelia.I'm afraid, at the moment it's not possible to change Amelia's UI with the current built-in features. Merging two columns into one would require ... Youness Need informationsClosed Pre-purchase questions for Amelia   Updated August 30, 2021 at 8:39pm   2 Most recent comment from [deleted]:Hi, Youness,Thank you for your inquiry.We have some clients that use Amelia for their online courses, so theoretically, it can work the way you require.Amelia has options for online payments (PayPal, ... Tom Selecting customerClosed   Amelia   Updated August 30, 2021 at 1:03pm   2 Most recent comment from [deleted]:Hi, Tom,Thank you for choosing Amelia.Unfortunately, there is a bug related to the custom search that wasn't resolved yet. The fix created by our developers was slowing down the whole system, th ... Martin De Smit paymentClosed Pre-purchase questions for Amelia   Updated August 30, 2021 at 12:12pm   2 Most recent comment from [deleted]:Hi, Martin,Thank you for your purchase.Unfortunately, all the payments go through our reseller Paddle, therefore we cannot change the way they are being proceeded since it's not happening on our ... Craig Jenkins NotificationsClosed   Amelia   Updated August 30, 2021 at 12:09pm   2 Most recent comment from [deleted]:Hi, Craig,Sorry to hear that you faced this issue.This issue usually occurs when there's Grammarly or any other language tool installed on the site or browser. So, if you have some similar add-o ... miguel eladio Martinez arneaud provide an email address from the customer who does the payment through AmeliamentClosed   Amelia   Updated August 30, 2021 at 12:05pm   4 Most recent comment from [deleted]:Hi, Miguel,Please feel free to contact us if you have any other questions and we will gladly respond to them as well. Best Regards. Elias Two different employees for same type of packageClosed   Amelia   Updated August 30, 2021 at 11:14am   2 Most recent comment from [deleted]:Hi, Elias,Thank you for reaching out to us.I'm afraid, at the moment Amelia tries to assign all Appointments from a Package to the same Employee and assigned them to another Employee only if the ...