As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Rachel Seago STRIPE No credit card area to add details on Live modeClosed Pre-purchase questions for Amelia   Updated March 9, 2023 at 10:01am   5 Most recent comment from Uroš Jovanović:Hello Rachel,Thank you for clearing that up. Can you please let me know if you are using the lite version of the plugin as the Stripe payment integration is not available in the lite version?Looking ... Greg Vacation RentalClosed Pre-purchase questions for Amelia   Updated March 9, 2023 at 9:27am   2 Most recent comment from Uroš Jovanović:Hello Greg,Thank you for expressing interest in the Amelia plugin.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following ... Gonçalo Appointments at same timeClosed Pre-purchase questions for Amelia   Updated March 9, 2023 at 9:09am   2 Most recent comment from Marko Davidović:Hello Gonçalo, Thank you for reaching out to us. Yes, of course, you can offer group appointments. When you offer group classes you need to enable the option "Allow booking below minimum capacity" i ... Giorgia Giorgia BelliniClosed Pre-purchase questions for Amelia   Updated March 8, 2023 at 7:11am   2 Most recent comment from Marko Davidović:Hello Giorgia, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. At this time all bookings must be done in the booking form. Only once they buy a packa ... Shivam Payment optionsClosed Pre-purchase questions for Amelia   Updated March 7, 2023 at 9:51am   5 Most recent comment from Uroš Jovanović:Hello Shivam,We don't offer free trials, but we have a 15-day money-back guarantee. If you purchase the plugin and find it doesn't suit your needs, you can submit a refund request within 15 ... Stefanos amelia featuresClosed Pre-purchase questions for Amelia   Updated March 7, 2023 at 7:12am   2 Most recent comment from Marko Davidović:Hello Stefanos, Thank you for reaching out to us.In general, you do not need resources for this you can create one service, and 8 employees, or 4 services with 4 employees and some of them can be grou ... Patrick Guillaume languagesClosed Pre-purchase questions for Amelia   Updated March 6, 2023 at 1:22pm   33 Most recent comment from Uroš Jovanović:Hello Patrick,As this is not part of Amelia plugin functionality, I would suggest that you reach out to WordPress support and they will be able to assist you with this.Please let me know if you have ... Temmerman John FeaturesClosed Pre-purchase questions for Amelia   Updated March 6, 2023 at 12:40pm   4 Most recent comment from Uroš Jovanović:Hello John,At the moment, we do not have this option, but it will be implemented soon.Please let me know if you have any other questions. Lawrence on wordpress, im having issue with the categoryClosed Pre-purchase questions for Amelia   Updated March 6, 2023 at 11:52am   2 Most recent comment from Marko Davidović:Hello Lawrence, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that ... Miguel Payments and customClosed Pre-purchase questions for Amelia   Updated March 6, 2023 at 11:39am   2 Most recent comment from Marko Davidović:Hello Miguel, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia.Amelia itself doesn't handle the payments but we have integration with se ... Michael Robertson Urgent Pre Sales QuestionClosed Pre-purchase questions for Amelia   Updated March 6, 2023 at 7:09am   2 Most recent comment from Marko Davidović:Hello Michael, Thank you for reaching out to us.Yes, of course. Once you do the integration of Google or Outlook calendar then each employee can be connected to their own calendar.  You can buy our l ... Mikkel Multiple timeslotsClosed Pre-purchase questions for Amelia   Updated March 6, 2023 at 7:07am   2 Most recent comment from Marko Davidović:Hello Mikkel, Thank you for your interest in our product.Yes, of course, You can do that in 2 ways, You can set as a group appointment or you can create employees that will work on the same service at ... Phyllis Barnard Replace our booking systemClosed Pre-purchase questions for Amelia   Updated March 6, 2023 at 7:03am   2 Most recent comment from Marko Davidović:Hello Phyllis, Thank you for your interest in our product.Since we are not familiar with your type of business we can not guarantee that will work 100%, but you can test our demos and see if this is s ... Lindsey plugin on 2 websitesClosed Pre-purchase questions for Amelia   Updated March 6, 2023 at 6:55am   2 Most recent comment from Marko Davidović:Hello again Lindsey,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3239868/For future reference, please don' ... Juan Manuel Zolezzi Volpi YayCurrency and timezone selectionClosed Pre-purchase questions for Amelia   Updated March 6, 2023 at 6:08am   2 Most recent comment from Marko Davidović:Hello Juan Manuel Zolezzi Volpi, Thank you for your interest in our product. 1. We do not have any issues with WooCommerce but we can no know or guarantee if this will work or not. You can buy our li ...