We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Susan Connell FeaturesClosed Pre-purchase questions for Amelia   Updated April 24, 2020 at 9:12am   2 Most recent comment from Miloš Jovanović:Hi Susan,It looks like you are using the lite version of the plugin, can you please tell me which version is displaying when you go to plugins page.Also please check if the maximum capacity is more t ... Kathey Design of EventsClosed Pre-purchase questions for Amelia   Updated April 23, 2020 at 8:41am   2 Most recent comment from [deleted]:Hi Kathey,Thank you for your interest in our plugin.At the moment it is possible to show pictures for events like this.However, it is not possible to show like categories with pictures. We certainly p ... Will layout flexiabilityClosed Pre-purchase questions for Amelia   Updated April 22, 2020 at 4:48pm   2 Most recent comment from [deleted]:Hi Will,Thanks for your interest. Unfortunately, no, we do not have tickets based on age. We have just one ticket for all, no different price points at the moment.  Giacomo Tamburini SMS NotificationsClosed Pre-purchase questions for Amelia   Updated April 22, 2020 at 1:47pm   4 Most recent comment from Miloš Jovanović:Hi Giacomo,You are welcome.Best regards. Scott Lewis Surface edit employee panel outside wp-adminClosed Pre-purchase questions for Amelia   Updated April 22, 2020 at 9:53am   2 Most recent comment from [deleted]:Hi Scott Lewis,Thank you for your interest in our plugin.Unfortunately not at the moment, but we are currently working on the Front-end employee panel, where employees will be able to track, add or ed ... Flauntease 1 event with 2 price optionsClosed Pre-purchase questions for Amelia   Updated April 22, 2020 at 9:35am   2 Most recent comment from [deleted]:Hi Flauntease,Thank you for your interest in our plugin.Unfortunately it is not possible to connect 1 event to two different products, but it is possible to enable multiple payment methods and let cus ... Tone Chain appointmentsClosed Pre-purchase questions for Amelia   Updated April 22, 2020 at 8:53am   2 Most recent comment from Miloš Jovanović:Hi Tone,Thank you for your inquire.Sorry to disappoint you but unfortunately booking more than one service on one go is not possible to achieve with our plugin built-in features at the moment.This is ... Sue Scheele Amelia PurchaseClosed Pre-purchase questions for Amelia   Updated April 21, 2020 at 12:35pm   2 Most recent comment from Aleksandar Vuković:Hello SueThank you for your interest in Amelia.I don't know what Authorize.net is, so I can't say if it is compatible or not.We have a 15-day money back guarantee, so if the plugin doesn� ... Balakrishnan Murugan multiple service selection in frontendClosed Pre-purchase questions for Amelia   Updated April 21, 2020 at 9:22am   2 Most recent comment from [deleted]:Hi Balakrishnan,Thanks so much for your interest.Unfortunately, we do not have multiple service booking in one session, the only why is to make Extras for particular service and that way customer can ... Billon about featuresClosed Pre-purchase questions for Amelia   Updated April 21, 2020 at 9:20am   4 Most recent comment from Miloš Jovanović:Hi Serge,Sorry for late response, we did not work in past 4 days due to national holiday.If your employee is assigned to Appointments and Events as well, and if the appointment or event are booked he ... Daniel Moore Importing customers?Closed Pre-purchase questions for Amelia   Updated April 21, 2020 at 8:53am   2 Most recent comment from Miloš Jovanović:HI Daniel,Thank you for your inquire.Sorry to disappoint you but at the moment we do not have an option to import the customers.Customers must be added manually still.Best regards. David multiple slots of time in a row​​Closed Pre-purchase questions for Amelia   Updated April 21, 2020 at 7:03am   2 Most recent comment from [deleted]:Hi David,Thanks so for your interest.It is possible to book a slot of 45 minutes, of course, but it is not possible at the moment to book two slots in a raw. The only option is to add extra of 45 minu ... AxiomaX User from other parts of the worldClosed Pre-purchase questions for Amelia   Updated April 20, 2020 at 6:47pm   2 Most recent comment from [deleted]:Hi AxiomaX,Thank you for your interest in our plugin.Yes, we have a time zone option which helps plugin to work in the way you need. If you enable 'Show booking slots in client time zone' op ... Andrea Molinari Subscription featureClosed Pre-purchase questions for Amelia   Updated April 20, 2020 at 6:47pm   2 Most recent comment from [deleted]:Hi Andrea Molinari,Thank you for your interest in our plugin.Unfortunately we don't support subscriptions at the moment. If you are interested I can contact you once we implement this option? I a ... Frederic Vannieuwenborg modal booking plugin via customized buttonClosed Pre-purchase questions for Amelia   Updated April 20, 2020 at 10:40am   6 Most recent comment from [deleted]:Hi Frederic,Great, thank you for sharing this with me, I am sure that it will help our users.Best regards.