As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Frederic Vannieuwenborg modal booking plugin via customized buttonClosed Pre-purchase questions for Amelia   Updated April 20, 2020 at 10:40am   6 Most recent comment from [deleted]:Hi Frederic,Great, thank you for sharing this with me, I am sure that it will help our users.Best regards. Kevin Ticket managementClosed Pre-purchase questions for Amelia   Updated April 16, 2020 at 3:47pm   2 Most recent comment from [deleted]:Hi Kevin,Thank you for your interest in our plugin.Unfortunately something like this isn't possible at the moment, if this is something that would be managed with packages option (like creating p ... Lyra Banque/PaypalClosed Pre-purchase questions for Amelia   Updated April 16, 2020 at 12:23pm   6 Most recent comment from [deleted]:Hi Lyra,You are welcome! Best regards. Tristan 24h format vs am pmClosed Pre-purchase questions for Amelia   Updated April 16, 2020 at 11:32am   4 Most recent comment from Miloš Jovanović:Hi Tristan,You are welcome.Best regards. David Subers WP Users/ProfilesClosed Pre-purchase questions for Amelia   Updated April 15, 2020 at 3:34pm   2 Most recent comment from [deleted]:Hi David Subers, Thank you for your interest in our plugin. Unfortunately I am afraid that something like this isn't possible with our plugin. Amelia customers can only be connected with WP Ameli ... Raghav Gupta Appointment bookingClosed Pre-purchase questions for Amelia   Updated April 14, 2020 at 3:36pm   2 Most recent comment from [deleted]:Hi Raghav Gupta,Thank you for your interest in our plugin.Unfortunately something like this isn't possible at the moment. By default admin defines service duration and customer chooses the availa ... Joel Question to Services OptionClosed Pre-purchase questions for Amelia   Updated April 14, 2020 at 12:28pm   2 Most recent comment from [deleted]:Hi Joel,Thank you for your interest in our plugin. I hope that Switzerland is doing well during this situation.I have one question regarding this use case. In 12:30 and 17:30 periods employee will be ... Arach Sabet Which languages work with AmeliaClosed Pre-purchase questions for Amelia   Updated April 14, 2020 at 10:52am   4 Most recent comment from [deleted]:Hi Arach,You need to change language in WordPress and it will be changed in Amelia. gabreu Service dateClosed Pre-purchase questions for Amelia   Updated April 14, 2020 at 10:02am   9 Most recent comment from gabreu:Yes the website is in PortuguesI will do that.Thanks Vincent Pollock LanguageClosed Pre-purchase questions for Amelia   Updated April 14, 2020 at 9:17am   2 Most recent comment from Miloš Jovanović:Hi Vincent,Thank you for your inquire.We have Spanish translation in plugin, but it might happen that some strings are missing. You can easily translate with Po edit or similar plugin, also you can ch ... Yen Wee Problem with updatesClosed Pre-purchase questions for Amelia   Updated April 13, 2020 at 10:07am   2 Most recent comment from Miloš Jovanović:Hi Yen,As I can see you still have valid support so can you please open a ticket in Amelia category and our agents will help you out, this category is for the pre-purchase questions.Best regards. Terry AmeliaClosed Pre-purchase questions for Amelia   Updated April 13, 2020 at 9:42am   2 Most recent comment from Miloš Jovanović:Hi Terry,Thank you for your inquire.My suggestion is to check out our demo sites, where you can see how our plugin works and looks.https://wpamelia.com/demos/Best regards. Hasnain Zafar How Can i Add Department is it possibleClosed Pre-purchase questions for Amelia   Updated April 13, 2020 at 9:29am   2 Most recent comment from Miloš Jovanović:Hi Hasnain,Thank you for your inquire.Sorry for late response, we are not working on weekends.As I understand you want to change the position of the select boxes that are appearing in the booking form ... Maya FunctionalityClosed Pre-purchase questions for Amelia   Updated April 13, 2020 at 9:20am   2 Most recent comment from Miloš Jovanović:Hi Maya,Thank you for your inquire.Sorry to disappoint you but at the moment booking multiple sessions is not possible to achieve with the plugin built in features at the moment. We consider adding t ... Daniele Rota Payment functionalityClosed Pre-purchase questions for Amelia   Updated April 13, 2020 at 9:18am   2 Most recent comment from Miloš Jovanović:Hi Daniele,Thank you for your inquire.Yes, the plugin will be functional after the subscription is over, you just won't receive any updates and support after that period.Best regards.